Problems at a Massachusetts veterans home -- where 76 deaths were linked to a coronavirus outbreak -- began when patients from two dementia units were combined into one, a 174-page state report says. “This decision was catastrophic,” the report on the Holyoke Soldier’s Home says, according to FOX station WFXT-TV in Boston. “Staff described the move as ‘total pandemonium,’ ‘when hell broke loose,’ and ‘a nightmare.’’’ “This [is] the most insane thing I ever saw in my entire life,” one staff member said, according to the report, the release of which was followed by the firing of the home's superintendent.