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cracker barrel being sued by blacks claiming they were ignored
foxnews | 4/11/2002 | galt-jw

Posted on 04/11/2002 1:36:25 PM PDT by galt-jw

blacks claiming racism due to poor service


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KEYWORDS: crackerbarrel
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trust me, bad service is not uncommon.
1 posted on 04/11/2002 1:36:25 PM PDT by galt-jw
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To: galt-jw
again?
2 posted on 04/11/2002 1:37:54 PM PDT by Huck
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To: galt-jw
I've been to several Cracker Barrels and I received good customer service at all of them. Never had a problem at any of them! Plus, I looooove the gift shop.
3 posted on 04/11/2002 1:38:02 PM PDT by wimpycat
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To: galt-jw
Apparently they're working their way through the breakfast food chains.

I anticipate Bob Evans will be next.

4 posted on 04/11/2002 1:38:03 PM PDT by Bikers4Bush
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To: Huck
LOLOLOL!!! I honestly thought this was a joke. Cracker Barrel? Blacks ignored? Perhaps the name was just another way of saying "No Blacks in this place"
5 posted on 04/11/2002 1:40:14 PM PDT by Siouxz
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To: galt-jw
cracker barrel? well, white folk are derrogatorily called crackers, what do they expect. I used to wait tables. More often than not, black customers tip like crap. less than ten percent, if anything, is the norm. i dont care what color you are. if you dont tip, i dont want to waste my time. waiters only make 2.13 an hour. if you tip well, you could have a purple horn coming out of your head. we had to fight amongst ourselves when black customers came in to see who would take them. oh, the black servers didnt want to take them either. not everything is racism, but when you are consumed, its all you see.
6 posted on 04/11/2002 1:40:18 PM PDT by galt-jw
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To: Bikers4Bush
What about Shoney's?
7 posted on 04/11/2002 1:40:40 PM PDT by codebreaker
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To: galt-jw
I once waited 45 minutes for someone to take my order at Denny's - Do I have a case? Not to mention those K-Mart price checks...
8 posted on 04/11/2002 1:42:31 PM PDT by LouD
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To: galt-jw
no doubt you've heard the "canoe" joke. . .
9 posted on 04/11/2002 1:42:57 PM PDT by bandlength
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To: Bikers4Bush
— By Mark Wilkinson

WASHINGTON (Reuters) - Attorneys suing restaurant chain Cracker Barrel for racial discrimination said on Thursday the number of customers who have joined the suit as plaintiffs has doubled to 42 since they filed it in December.

The lawsuit alleges Cracker Barrel denied service to black diners, sat them in segregated areas of the restaurants or served them food plucked from the garbage.

Meanwhile, Cracker Barrel's president denied the allegations at a news briefing in Nashville, Tennessee, and said the chain's service was "colorblind."

"The charges are shocking, but the facts contradict these claims," Donald Turner said. "This is a public relations attempt to get us to make a large lump settlement."

Turner told Reuters the company had no intention of settling the case out of court, and said there were not as many racial complaints against Cracker Barrel as attorneys claimed there were.

The National Association for the Advancement of Colored People (NAACP), which officially joined the suit on Thursday as plaintiff and co-counsel, said the alleged discrimination was "unacceptable."

"While it has been fifty years since Rosa Parks refused to sit in the back of the bus, fifty years later we are going to refuse to sit in the back of the restaurant," Dennis Hayes, the general counsel for the NAACP, told reporters. The civil rights group also sued Cracker Barrel in 1999 on behalf of black employees who allege they were discriminated against in terms of pay, promotions and hiring.

When the latest suit was filed in December, attorneys said former Cracker Barrel customer relations employee Judith Robertson had told them hundreds of customers complained of racial discrimination every month.

Turner told Reuters that the company's computer records showed Robertson had in fact only filed four such grievances in the year-and-a-half she worked at Cracker Barrel, out of a total 60 to 70 discrimination complaints.

Robertson could not be reached for comment.

The complaint alleges that Cracker Barrel, a unit of CBRL Group Inc., denied service to black diners in 200 cities nationwide, made them wait longer than white customers for service, and seated them in segregated areas, often the smoking section of the restaurant.

Among the 42 plaintiffs, for the most part black diners, was a white Tennessee couple who allege Cracker Barrel denied them service because they were accompanied by their bi-racial adoptive son.

In 1999, the NAACP sued Cracker Barrel for alleged discrimination against black employees in terms of pay, promotion and hiring. This suit is still pending.

Turner also denied these claims, and said that 255 of the more than 300 witnesses drafted by attorneys against Cracker Barrel in the latest case were also named in the 1999 wages and hour lawsuit.

"They're using the same witnesses to file another suit," Turner said. "They're not unbiased."

(With additional reporting by Pat Harris in Nashville)

10 posted on 04/11/2002 1:43:50 PM PDT by Hacksaw
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To: codebreaker
I'm thinking they want to get that southern guy who hangs out "down on the farm" and take him for all he's worth.

THEN they work their way to Shoney's.

11 posted on 04/11/2002 1:43:51 PM PDT by Bikers4Bush
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To: galt-jw
If these ridiculous, free-loading people of color are able to do to Cracker Barrel what they did to Denney's, you can kiss the Cracker goodbye. Denny's is now largely a people of color restaurant where da most obnoxious of da boyz be's allowed to say, shout, and do whatever they wish. In short, it is no longer fit for human consupmtion.

Please, Cracker Barrel, don't give in to P.O.C extortion.

12 posted on 04/11/2002 1:44:17 PM PDT by elwoodp
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To: galt-jw
The key is, you must let them know you are white. Stride up to the counter forcefully and resolutely, pushing aside any minorities, and announce to the startled cashier, "I am white, so you must serve me immediately!" Then clap your hands sharply a few times and say "Chop chop! Let's get some hustle on here!"
13 posted on 04/11/2002 1:44:32 PM PDT by Lazamataz
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Comment #14 Removed by Moderator

To: Lazamataz
LOL
15 posted on 04/11/2002 1:45:57 PM PDT by bandlength
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To: bandlength
You mean, "How is drinking Coors like making love in a canoe?"
16 posted on 04/11/2002 1:46:40 PM PDT by ez2muz
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To: ez2muz
mmm. . . no.
17 posted on 04/11/2002 1:47:44 PM PDT by bandlength
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To: galt-jw
More often than not, black customers tip like crap.

Actually that was mentioned by the lawyer that is head of the suit. He said that servers "don't want to wait on Blacks because there is a perception that they tip less."

The manager (CEO?) came on said that this is ridiculous, that over 25% of their employees are minorities and 7% of their managers. He also said that this same law firm had already sued another restaurant chain for discrimination(didn't catch the name).

18 posted on 04/11/2002 1:48:27 PM PDT by rohry
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To: galt-jw
My wife and I met for lunch one day. We had been seated at our table for over half an hour without being approached by a waitress. When the food was delivered to the table next to us, who's patrons had been seated ten minutes after my wife and I were, I went balistic. If I had been a member of a minority, I'd have been certain that it was because of the color of my skin.

The truth is, some restaurants may descriminate, but it's more likely that waitresses and other staff make mistakes that are taken as proof positive that they are racist. Some may be, but that isn't the only explanation.

19 posted on 04/11/2002 1:48:37 PM PDT by DoughtyOne
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To: Lazamataz
ROFL!
20 posted on 04/11/2002 1:48:59 PM PDT by wimpycat
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