Posted on 05/04/2017 6:16:50 AM PDT by Red Badger
I think Delta might have assumed they could get the seat, then got their backs up when challenged.
More than likely what happened. Naturally, you don't dare challenge airline employees, comrade!
I'm sure the Freeper "Rulz Iz Rulz" boot lickers will have a field day with this one.
Just watch the video at the link. The entire statement is there & the husband got the agent to repeat it because he didn’t believe he had heard it correctly.
I hope this family gets a good lawyer who takes Delta to the cleaners!!!
I hope this family gets a good lawyer who takes Delta to the cleaners!!!
They paid for three seats but an older child went on another flight. Thus the name for
the seat was no longer valid. They should have left the sons name on the ticket and used
it for the 2 yo. But again info in this article may not all be accurate either.
After the United fiasco, Delta made a big deal out of their public relations announcement that they would offer 10,000 for someone to give up their seat. So at the first opportunity to put up or shut up, they threw a whole family off the plane. LOL! (Not laughing at the family)
It doesn’t matter who paid for the ticket. The name on the ticket was for Mason, their 18-year old son who flew on a flight the day before. The family could have applied for a name change on the ticket. Presently, you buy a ticket and a specific name is tied to that ticket. You don’t buy buckets of tickets and just anyone can use them.
Sheesh, are these airline employees idiots or what?
No. They told the agents before they boarded. He makes that point in the video. He paid for another ticket for the older son on an earlier flight because he thought it was safer to have the baby in his car seat on this flight, and the baby would be able to sleep.
I have a solution: don’t overbook flights.
Any airline that does gets shut down permanently.
And just make the tickets nonrefundable a day or two in advance. That way the airline isn’t flying with empty unpaid seats they could have filled and they have no excuse to raise prices to cover their “losses” for not overbooking.
Delta, the corporation, said they did not overbook the flight.
If that is true, then why did they need that seat?..............
The on-site manager said they did.
Someone is lying..............
See, that's the problem. Negotiate with Agent #1. Agent #1 says "Sure, no problem, then being an airline person, doesn't give a rat's patootie, and never communicates anything to the plane crew.
So flight crew, ignorant of what Agent #1 agreed to, goes into Nazi stormtrooper mode (their natural behavior pattern), and attacks the family, eventually throwing them off for daring to challenge their "authority".
It doesn’t matter who paid for the ticket. The name on the ticket was for Mason, their 18-year old son who flew on a flight the day before. The family could have applied for a name change on the ticket. Presently, you buy a ticket and a specific name is tied to that ticket. You don’t buy buckets of tickets and just anyone can use them.
Thanks for explaining the basic rules. Amazing that some folks don’t get, or understand, this. It’s clearly stated on every airline ticket purchase, as well.
That just seems so simple, doesn’t it?
So does this: I bought three seats. I paid for three seats. I have seat assignments for three seats. I brought three rears. Give me the three seats I bought and paid for and was assigned.
“You need to do what’s right,” he tells the airline employee. “I bought the seat and you need to just leave us alone.”.........
If they indeed did pay for the seat, they have the right to claim that seat for that flight. It is NOT the fault of the passengers to overbook a flight, it’s the airlines. I see a big law suit coming......... Airlines better get their sh&t together or there will be a lot more of this to come.
How much education is required to book flights, check baggage, serve lousy food and act like the Lord of the Flights?..........
According to the video, he says, a number of times, he paid for a seat for his child so he could put the child in the car seat.
Then, the flight attendant said he can't put a child car seat in the seat. His reply: On a Delta flight to Hawaii, the car seat was allowed and his child sat in it.
Another 1 million dollar mistake. Pretty soon that will add up to real money and they’ll have to really overbook flights to make a profit.
There you go. The passenger assigned to that seat did not check in. The seat becomes available to someone else that is at the gate waiting to board.
The airline employees saw a seat that was unoccupied.
The parents boarded the child without a ticket.
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