It doesn’t matter who paid for the ticket. The name on the ticket was for Mason, their 18-year old son who flew on a flight the day before. The family could have applied for a name change on the ticket. Presently, you buy a ticket and a specific name is tied to that ticket. You don’t buy buckets of tickets and just anyone can use them.
It doesn’t matter who paid for the ticket. The name on the ticket was for Mason, their 18-year old son who flew on a flight the day before. The family could have applied for a name change on the ticket. Presently, you buy a ticket and a specific name is tied to that ticket. You don’t buy buckets of tickets and just anyone can use them.
Thanks for explaining the basic rules. Amazing that some folks don’t get, or understand, this. It’s clearly stated on every airline ticket purchase, as well.
They cannot get a name change because the ticket was already used! The ticket holder flew on another flight using that ticket. Unless they paid for a new ticket on the other flight that ticket was no longer valid. I am betting they did not tender the ticket when boarding. They tried using the invalid/used ticket to claim the seat. They may have been scamming Delta by having the older son change flights at the last minute so as to greatly increase the chances of his seat going unfilled and thereby keeping it open and allowing the father to use it.