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The latest buzz: 'Home-shoring'
The Times of India ^ | SUNDAY, MAY 29, 2005 09:04:53 AM | The Times of India

Posted on 05/29/2005 6:29:17 AM PDT by CarrotAndStick

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1 posted on 05/29/2005 6:29:19 AM PDT by CarrotAndStick
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To: CarrotAndStick
The last customer service rep for Cingular told me he was in Bangladesh...and I believe it!!!

Not sure I want to speak to reps located in the NY metro area tho!!!

2 posted on 05/29/2005 6:32:07 AM PDT by OldFriend (MAJOR TAMMY DUCKWORTH.....INSPIRATIONAL)
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To: CarrotAndStick; OldFriend

Pajama Patrol Payroll bump!


3 posted on 05/29/2005 7:11:35 AM PDT by sam_paine (X .................................)
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To: CarrotAndStick

Btttt


4 posted on 05/29/2005 7:17:39 AM PDT by WHBates
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To: CarrotAndStick

I wonder how I can get in on "homeshoring"?


5 posted on 05/29/2005 7:18:04 AM PDT by jimtorr
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To: CarrotAndStick

Great part-time job for a young Mom with kids in school, retirees looking for extra income..


6 posted on 05/29/2005 7:20:17 AM PDT by GVnana
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To: CarrotAndStick
This scenario makes sense for a lot of IT positions. Why invest in the huge overhead for a building, parking lot, utilities, etc. when your staff can do their jobs just as well from the comfort of their own homes? My company, hardly a collection of cutting-edge thinkers, recently installed a VPN that provides high-speed connection to our mainframe. Now I can fix stupid blunders at 3 in the morning without having to drive across town to the office.

Hurray!

7 posted on 05/29/2005 7:23:44 AM PDT by IronJack
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To: jimtorr

www.wahm.com has good information on this kind of thing. You need one of those $50 a month unlimited calling plans (sometimes), broadband internet (almost always), and a headset phone. It's all contract work, and often takes a while to get into due to the number of people applying. Some companies are better to work for than others, so always look for the opinions of former employees before signing on.


8 posted on 05/29/2005 7:24:06 AM PDT by Eepsy
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To: jimtorr
I wonder how I can get in on "homeshoring"?

When you find out, ping me!

9 posted on 05/29/2005 7:28:50 AM PDT by ErnBatavia (I don't drink and FReep...it just looks that way)
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To: OldFriend
The last customer service rep for Cingular told me he was in Bangladesh

You actually SPOKE with a cusomer service rep? How on earth were you able to break through that gawd-awful supposed 'voice recognition' (more like Hotel California) computer that never works?

10 posted on 05/29/2005 7:30:08 AM PDT by Diddle E. Squat
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To: CarrotAndStick

I work from home. Connected to my company by a VPN. My job is full time (about 35 hours a week), but not in the normal 9/5 type of way. Totally computer based, and I do the work in small increments throughout the day and evening (because that is the nature of the work itself.)


11 posted on 05/29/2005 7:33:18 AM PDT by dawn53
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To: ErnBatavia

me too!


12 posted on 05/29/2005 7:34:14 AM PDT by cyborg
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To: jimtorr
wonder how I can get in on "homeshoring"?

There was an old Married with Children episode where the bundys started a home based 900 porn line where the 500lb mother in law answered the phone and talked dirty.

13 posted on 05/29/2005 8:12:04 AM PDT by staytrue
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To: Diddle E. Squat
I got about every third word....which what brought my rant and his excuse...he's in Bangladesh!! LOL.....it was beyond ludicrous.

A communications company unable to communicate.

14 posted on 05/29/2005 8:18:40 AM PDT by OldFriend (MAJOR TAMMY DUCKWORTH.....INSPIRATIONAL)
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To: sam_paine
Hubby tells me his company (which shall remain nameless) has been home shoring for years.

The pajama people take the overload calls.....and it works quite well. Customer satisfaction way up.

15 posted on 05/29/2005 8:19:50 AM PDT by OldFriend (MAJOR TAMMY DUCKWORTH.....INSPIRATIONAL)
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To: CarrotAndStick

JetBlue does this. Very cool. Saves on gas too. http://seattlepi.nwsource.com/business/223367_homecall09.html


16 posted on 05/29/2005 8:22:38 AM PDT by ddtorque
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To: Diddle E. Squat

I had huge problems with Cingular. Somehow I got an 800 number which reached a human - and the people on the other end were incensed that I'd gotten the secret number that's only for business associates (there were some helpful people there though)! As for the website, there's little or no effective contact info on it. Tried filling out the email form on the site with the details of the problem - and when you hit send it gives an error message every single time. I'm now a happy Verizon Wireless customer.


17 posted on 05/29/2005 8:49:05 AM PDT by Moonmad27
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To: Moonmad27
"Tried filling out the email form on the site with the details of the problem - and when you hit send it gives an error message every single time"

That is exactly what the General Electric site for appliances does. Bought a new place last year that had a brand new, never been used GE wall oven that did not work. Me and wife went though a living hell trying to get ahold of a human being to get a repairman out. The GE website would NOT work. You filled out the complaint form and when you try to enter you're not allowed to. Overall it took us 5 weeks to get the oven repaired. {Bad touch screen board}.

Bought some lightbulbs two days ago. Sylvania.

18 posted on 05/29/2005 10:11:28 AM PDT by Rockpile
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To: Rockpile
When I finally reached a human being at a call center after nearly an hour on the phone it only took about two minutes fo actual conversing. Between wife and me it took several dozen tries on the phone and the internet to get customer "service" from GE. I won't buy another GE product.

We just got a new washer and drier two weeks ago. I hope that Whirlpool is better.

19 posted on 05/29/2005 10:17:46 AM PDT by Rockpile
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To: Eepsy

I've got a buddy at work how's thinking about becoming a house husband, this just might be something he shoud look into.
Thanks.


20 posted on 05/29/2005 10:22:33 AM PDT by Valin (The right to do something does not mean that doing it is right.)
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