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Intel, PC Makers Sued Over Pentium 4 Performance  
PCWorld.com ^ | Friday, August 16, 2002 | Tom Mainelli

Posted on 08/18/2002 8:35:35 PM PDT by HAL9000

A small group of PC owners has quietly filed a class action lawsuit against Intel, Gateway, and Hewlett-Packard alleging the companies misled them into believing the Pentium 4 was a superior processor to Intel's own Pentium III and AMD's Athlon.

The complaint--Neubauer et al v. Intel et al--was filed June 3 in the Third Judicial Circuit in Madison County, Illinois. The case is in limbo awaiting a ruling on whether it belongs in a state or federal jurisdiction, and has not yet achieved class action status. It came to light this week after a copy of the complaint was sent to PCWorld.com anonymously.

The plaintiffs claim the companies deceived the public when marketing Intel's flagship processor and allege that it is "the material fact that there is no benefit to consumers in choosing the Pentium 4 over the Pentium III." The complaint alleges that "the Pentium 4 is less powerful and slower than the Pentium III and/or the AMD Athlon."

Thousands of Plaintiffs?

Noting the sheer number of P4s Intel has sold, the complaint goes on to say the "Class is so numerous that the individual joinder of all members is impracticable" and that the Class could include "hundreds of thousands of members." According to MicroDesign Resources, Intel has shipped upward of 50 million P4s since its launch in November 2000.

The complaint does not name the monetary amount sought by the plaintiffs. It does, however, cite what it says is law in California--where the companies are headquartered--that each plaintiff is entitled to actual damages, restitution of property, and punitive damages. The complaint notes that the cumulative total would be less than $75,000 each.

Attorneys Stephen M. Tillery and Aaron M. Zigler of the law firm Carr Korein Tillery in St. Louis, Missouri, filed the complaint on behalf of five plaintiffs. The firm declines to comment about the case, but Zigler confirms the June 3 filing.

Intel and Gateway executives also decline to comment on the complaint, citing company policies regarding ongoing litigation. HP did not return calls seeking comment.

The plaintiffs do not appear to be accusing Intel of lying about the P4's clock speed, says Rob Enderle, a research fellow with Giga Information Group. They're complaining about the P4's performance, and that's a crucial element to the case's viability, he says. "As long as the market is going after megahertz, and Intel is reporting the correct megahertz, then I do not think this is actionable," he says. "Megahertz is misleading, but that has to do with the fact that the industry doesn't use benchmarks."

MHz Myth?

PCWorld.com's own reviews have shown AMD Athlon-based PCs often keep pace with or beat P4-based systems that have faster clock speeds, as measured by the PC WorldBench benchmark (which focuses mainly on standard office applications). However, the P4 has tended to perform better on certain computationally intensive tasks, such as video processing, in those same PC WorldBench tests.

In recent months, thanks to ever-increasing clock speeds and improvements to supporting technologies, P4-based PCs have started to outrun Athlon XP-based systems under PC WorldBench. For example, in a recent test of each company's top CPUs, a system with Intel's 2.53-GHz P4 edged past a PC with an Athlon XP 2100+ chip (running at 1.73 GHz) in PC WorldBench 4.

Analyst Enderle thinks the PC industry should throw out megahertz altogether as a system of measuring performance. The actual clock speed matters less than the overall system performance, he says.

"The right answer really is benchmarks," he says. "We need to have a way that people can really see the difference between PCs."

In fact, in the tech industry several benchmarks have achieved enough coverage to qualify as industry standards. However, it's unlikely any one benchmark would satisfy the legion of vendors that build the components of any one PC.

AMD took matters into its own hands with its launch of the Athlon XP processor last October, when it also introduced a new naming convention that attaches faster-sounding names to AMD's slower-running chips. Results have been mixed.



TOPICS: Technical
KEYWORDS: gateway; hp; intel; pentium
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To: HAL9000
Wish I could help you out on that one, Hal, but I got the same result when I pushed the button on my Dell PC. I just can't figure out how that could happen.
21 posted on 08/18/2002 10:35:59 PM PDT by Bonaparte
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To: HAL9000
I am playing with a new 2.4 g P4.
524 meg, DVD writable, DSL, 19" GEM flat screen monitor.
Wireless keyboard and mouse.

But what worries me most?
Nothing worries me, it's just a stupid computer.
22 posted on 08/18/2002 10:44:13 PM PDT by A CA Guy
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To: Bonaparte
ROFL!
23 posted on 08/18/2002 11:05:00 PM PDT by LenS
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To: Bonaparte
I don't like paying the $600+ premium just so they can put it together. Esp since I need several of them.
24 posted on 08/18/2002 11:11:29 PM PDT by monkeyshine
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To: Bonaparte
...I got the same result when I pushed the button on my Dell PC.

Yes, but tragically, after you pushed the button, it booted up Windows.

A great mind like yours deserves something better.

25 posted on 08/18/2002 11:12:47 PM PDT by HAL9000
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To: John Robinson; B Knotts; stainlessbanner; TechJunkYard; ShadowAce; Knitebane; AppyPappy; jae471; ...
The Penguin Ping. Want on or off? Just holla!

Got root?


26 posted on 08/18/2002 11:19:34 PM PDT by rdb3
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hmm. I'm sure all the folks squabbling on here already know that Intel dumbs down some of their chips and puts them out as celerons...
27 posted on 08/18/2002 11:44:37 PM PDT by KneelBeforeZod
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To: HAL9000
For example, in a recent test of each company's top CPUs, a system with Intel's 2.53-GHz P4 edged past a PC with an Athlon XP 2100+ chip (running at 1.73 GHz) in PC WorldBench 4.

For that marginal difference:

Athlon XP 2100 costs $118.00

Intel P4 2.53 costs $399.00

Not a hard choice.

28 posted on 08/18/2002 11:54:30 PM PDT by wattsmag2
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To: rdb3
Please ad me to your Penguin Ping list.


29 posted on 08/19/2002 12:03:58 AM PDT by dread78645
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To: monkeyshine
"I don't like paying the $600+ premium just so they can put it together."

Are we talking about the same Dell, monkeyshine? I used to save a lot of money by shopping components and doing the assembly, but there is now no way I can beat out Dell's price on a system.

30 posted on 08/19/2002 12:04:04 AM PDT by Bonaparte
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To: Bonaparte
Have you looked here? http://www.pricewatch.com/
31 posted on 08/19/2002 12:06:59 AM PDT by wattsmag2
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To: KneelBeforeZod
I thought they called 'em SX's ;-)
32 posted on 08/19/2002 12:07:18 AM PDT by agitator
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To: HAL9000
AMD afficionado bump
33 posted on 08/19/2002 12:14:54 AM PDT by Cacique
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To: HAL9000
"A great mind like yours deserves something better."

Flattery will get you everywhere, Hal. I guess owning a PC is the closest I will ever come to having Frankenstein as a house guest.

34 posted on 08/19/2002 12:17:58 AM PDT by Bonaparte
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To: wattsmag2
"Have you looked here?"

Sure did. I looked in quite a few places and Dell offered me the best way to go for what I wanted. Never thought I'd see the day.

35 posted on 08/19/2002 12:22:10 AM PDT by Bonaparte
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To: HAL9000
While I love my Athlon 1400MHz 100MHz FSB machines, a Pentium 4 can waste them in video compilation due to more efficient memory processing. It depends on what you use your machine for. My machines at 1400MHz bench equivalent to a 1650 MHz Pentium 4 but they are slow when compiling MPEG2 from DV AVI files or DivX from AVI or MPEG2 formats because of the memory bottleneck. This lawsuit will fail!
36 posted on 08/19/2002 12:30:05 AM PDT by MedicalMess
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To: Bonaparte
Many of my corporate customers are going with Dells. I find them far easier to work on than IBMs. Love those two button opening cases.
37 posted on 08/19/2002 12:31:18 AM PDT by wattsmag2
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To: wattsmag2
Yes, the case is splendid. And so is everything in it -- the fan, hood, and heat sink are especially impressive, as is the whisper-quiet operation.
38 posted on 08/19/2002 12:35:39 AM PDT by Bonaparte
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To: MedicalMess
"It depends on what you use your machine for."

Can I light that cigar for you, sir? :-)

Personally, I've never owned anything but PCs. But when my then-80-y.o. daddy wanted me to recommend a computer for him, I told him to get an iMac. In good conscience, there was nothing else I could do.

39 posted on 08/19/2002 12:42:36 AM PDT by Bonaparte
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To: KneelBeforeZod
That was my first thought when I read the headline - I thought intel was in trouble for slowing down the clock speeds. Sounds like it's system performance, which has many variables.

They will just blame other HW vendors (memory, motherboard, etc.) and skirt the lawsuit.

40 posted on 08/19/2002 4:33:07 AM PDT by stainlessbanner
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