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CNY Family Care to drop United Healthcare commercial insurance, forcing patients to find new doctors
Local Syracuse ^ | 14th October 2025 | Ashley Cafaro

Posted on 10/24/2025 2:52:13 AM PDT by Cronos

Thousands of Central New Yorkers may soon have to find new doctors. CNY Family Care on Brittonfield Parkway said it will stop accepting United Healthcare commercial and United Medical Resources, better known as UMR, insurance plans starting next year.

CNY Family Care sent out a letter to patients with United Healthcare and UMR insurance plans notifying them that, as of January 1, 2026, the practice will no longer accept those plans.

“I’m nine months pregnant, three weeks away from my due date, and I was like, oh no, what are we going to do,” said Samantha Pericho of Central Square.

The mom of three, with another one on the way, said she’s been a patient at CNY Family Care her entire life and was shocked to learn the news.

“We actually just got a letter in the mail that stated that they were no longer accepting it,” said Pericho.

In the letter, the practice said it’s “with great sadness” that it made the decision, after what it called numerous discussions and meetings with UnitedHealthcare that failed to resolve major differences over reimbursement policies.

“I don’t necessarily think this is a CNY Family Care issue. I think this might be a trend we saw coming forward because health insurance is definitely a tricky business right now. I mean for starters, we going to be a family of six, and we have two separate insurance plans in our home because financially that’s just what makes sense, monthly going out,” said Pericho.

Pericho said thankfully she was able to get into another provider, but not until July.

“I called CNY to confirm if I could just continue treatment from January until July if anything were to come up in those seven months, and unfortunately, I am not able to. I wasn’t even able to pay out of pocket,” said Pericho.

CNY Family Care said patients who want to stay with their doctors must switch to another plan that’s still in-network. Those who don’t will need to find care elsewhere by the start of next year.

The practice said its billing staff is available to help patients navigate this transition. Give them a call at 315-463-1600 option 5.

NewsChannel 9 reached out to United Healthcare and is still waiting to hear back.


TOPICS: Business/Economy; US: New York
KEYWORDS: healthcare; insuranceplans; uhc; umr; united; unitedhealthcare

1 posted on 10/24/2025 2:52:13 AM PDT by Cronos
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To: Cronos

If you like your doctor, you can keep your doctor.


2 posted on 10/24/2025 3:12:55 AM PDT by AbolishCSEU (Amount of "child" support paid is inversely proportionate to mother's actual parenting of children)
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To: Cronos

https://rocketreach.co/cny-family-care-llp-profile_b459bd03fc5d5c18

The insurance company is likely not the only bad guy here.


3 posted on 10/24/2025 3:14:46 AM PDT by mewzilla (Swing away, Mr. President, swing away! 🇺🇸 🏴󠁧󠁢󠁥󠁮󠁧󠁿 )
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To: AbolishCSEU

In Upstate NY that’s a given.

But Albany and Big Med have more to do with it than the insurance companies.


4 posted on 10/24/2025 3:15:47 AM PDT by mewzilla (Swing away, Mr. President, swing away! 🇺🇸 🏴󠁧󠁢󠁥󠁮󠁧󠁿 )
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To: AbolishCSEU

I got your sarcasm, BTW.


5 posted on 10/24/2025 3:16:33 AM PDT by mewzilla (Swing away, Mr. President, swing away! 🇺🇸 🏴󠁧󠁢󠁥󠁮󠁧󠁿 )
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To: mewzilla

Ocare strikes again. Here’s another lie:: only new construction will be mandated to go all electric.

Between Obama’s legacy and Albany, we are hosed.


6 posted on 10/24/2025 3:19:11 AM PDT by AbolishCSEU (Amount of "child" support paid is inversely proportionate to mother's actual parenting of children)
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To: AbolishCSEU

I’ve lost so many HCP’s in the last few years I’ve stopped counting.

I haven’t seen an MD trained in this country in years.

I haven’t seen an MS except for a procedure in years.

But it’s not just Obamacare in NYS.

Albany is part of it.

Health systems are part of it.

It’s the EMRs that were in GWB’s first Porkulus.

It’s Big Med and Deep State driving the independent doctor’s practice into extinction.

HCPs who were willing to stay silent for a steady paycheck.

It’s all involved ensuring that we’re not graduating enough docs to keep up with an aging, sicker population.

It’s consumers who refuse to take care of themselves, expect a pill or a procedure to fix the problems their poor choices cause, consumers who don’t want to understand or appreciate how insurance works.

I’m not saying Big Insurance has no part in this, but they’re not alone.


7 posted on 10/24/2025 3:28:53 AM PDT by mewzilla (Swing away, Mr. President, swing away! 🇺🇸 🏴󠁧󠁢󠁥󠁮󠁧󠁿 )
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To: Cronos

Here in Georgia, my insurance company Anthem Blue Cross, quit working with Wellstar. Forcing us to go to Northside Medical. They claimed Wellstar was overcharging. But my experience has been that Northside is much more expensive. For instance, an emergency room visit at Wellstar was $1800 vs $3500 at Northside. Regardless, we used to have a choice of either, now we have just one that is in-network.

Our healthcare systems in the U.S. need some serious overhaul. I doubt it will ever get any better though. We have too many crooks in this country.


8 posted on 10/24/2025 3:29:20 AM PDT by jacknhoo (Luke 12:51; Think ye, that I am come to give peace on earth? I tell you, no; but separation.)
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To: Cronos
"I wasn’t even able to pay out of pocket,”

I suppose that could be true, but I find that very surprising. In general, if you wave cash at people, they are willing to take it.

9 posted on 10/24/2025 3:53:12 AM PDT by ClearCase_guy (Democrats seek power through cheating and assassination. They are sociopaths. They just want power.)
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To: mewzilla

And the vaxx mandate got rid of a lot of good doctors as well.


10 posted on 10/24/2025 4:15:14 AM PDT by vivenne (7Come to think of it. Fact)
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To: Cronos

Aetna HMO is dropping coverage in Florida at the end of this year.


11 posted on 10/24/2025 4:39:24 AM PDT by Lizavetta
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To: ClearCase_guy

Not uncommon in pregnancy or surgeries. If something gos wrong, the patient still has to be taken care of- even if they can’t pay the unexpected expense.


12 posted on 10/24/2025 5:19:31 AM PDT by rmichaelj (Ave Maria gratia plena, Dominus tecum.)
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To: jacknhoo

I think it’s all by design to eventually go Medicare for all or whatever they will call it.


13 posted on 10/24/2025 5:27:44 AM PDT by napscoordinator (DeSantis is a beast! Florida is the freest state in the country! )
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To: Cronos

Medicare Advantage ==> Single Payer “health” *care*


14 posted on 10/24/2025 5:28:46 AM PDT by Jane Long (Jesus is Lord!)
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To: Lizavetta

Dropping an HMO should be a GOOD thing, right?

Well, depending on what they’re replacing it with ... what option(s) they offer.


15 posted on 10/24/2025 5:29:54 AM PDT by Jane Long (Jesus is Lord!)
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To: AbolishCSEU

If you like your doctor, you can keep your doctor....until you can’t.

~ 0bama*care*


16 posted on 10/24/2025 5:31:22 AM PDT by Jane Long (Jesus is Lord!)
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To: Cronos

That happened here several years ago. I switched to Humana and that was a great decision

The reason United wass dropped was said to be they do not pay their providers and the best coursde is to simply not deal with United


17 posted on 10/24/2025 5:38:07 AM PDT by bert ( (KE. NP. +12) Where is ZORRO when California so desperately needs him?)
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To: AbolishCSEU

UHC can be a royal pain for providers to deal with. They endlessly come up with reasons why they should not pay, and even when they do, there is extensive bureaucracy to wade through. I think they learned from the fed govt.

My health group dropped UHC two years ago, because of the difficulty of dealing with them.


18 posted on 10/24/2025 9:32:27 AM PDT by jimtorr
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