Posted on 06/20/2025 11:37:11 AM PDT by Red Badger
Ford is recalling over 300,000 Mustang Mach-E models globally due to a glitch that could leave you locked out or potentially trapped inside the vehicle. Nearly 200,000 are being recalled in the US.
Ford is recalling over 300,000 Mustang Mach-E models
If you were planning to pick up your new Mustang Mach-E, you might have to wait a little longer. Ford told dealers to halt sales of the electric SUV until there’s a fix.
In the event of an unexpected 12V battery discharge, the front door electronic latch may not function, which could leave you stuck outside or, worse, inside the vehicle.
Ford is recalling around 317,000 Mustang Mach-E models in the US and globally as it works to resolve the issue. The recall impacts model years 2021 through 2025. Ford said it’s not aware of any reports of accidents related to the glitch.
A fix is coming soon. Ford is working on a software update, which is expected to roll out in Q3, or over the next few weeks. Until then, the stop-sale will remain in place.
The update is expected to be available for current Mach-E owners. However, it may require a visit to the dealer rather than an easy OTA software update.
When the software fix is available, Ford will notify owners through the mail to schedule an appointment with their local dealer. Dealers will update the affected parts, free of charge
In the US, Ford is recalling 197,432 Mustang Mach-Es model years 2021 to 2025. In a letter to the NHTSA, Ford said it will notify owners via mail, starting June 23.
Owners can contact Ford’s customer service at 1-888-436-7332. The recall number is 25S65. You can also call the NHTSA Hotline at 1-888-327-4236 or visit www.NHTSA.gov for more info.
Last month, a Ford spokesperson confirmed with Electrek that the company is raising prices on vehicles built in Mexico, including the Mustang Mach-E. The higher prices impact vehicles shipped after May, which are expected to arrive at dealerships in late June.
Top comment by Johnny Liked by 16 people Ahh another wonderful feature that's prevalent on many EVs - the electronic door latch. These recalls are 100% self-inflicted by the manufacturers who decide to put these dangerous features in their vehicles. Ranks up there with the all touch screen interfaces with no knobs or buttons for commonly used controls. And those electric air vents that require a lot more attention and eyes off the road. All dangerous for anyone that uses our roads and as evidenced here, a liability for car manufacturers. Bring common sense to EV design.
View all comments The spokesperson explained that the price raises are part of Ford’s “usual mid-year pricing actions, combined with some tariffs we are facing.
Ford is still offering employee prices on most 2024 and 2025 models. With the discount, the 2025 Mustang Mach-E starts at just $36,005.
Last month, Ford sold 4,724 Mach-Es in the US, up 11% from May 2024. Through the first five months of 2025, Ford has sold 19,258 Mustang Mach-Es in the US, a 2.8% increase from the same period last year.
Hard to believe they sold that many.
Sounds hellish, stuck inside a Ford.
Tesla has the same problem if the battery dies while your in it time to invest in a spring loaded punch.
No problem. Just leave the windows down.
Seen a few of those as rentals I expect.
Dorky little thing, embarrassing to see the Mustang emblem on them.
They should not be allowed to call ANYTHING that’s “EV” a Mustang !!!
It’s just plain wrong, stupid, ignorant, arrogant, absurd, ridiculous, disgusting, dishonest and NAUSEATING !!!
“stevio
Tesla has the same problem if the battery dies while your in it time to invest in a spring loaded punch.”
Both can be opened with the manual release.
A buddy has a 2012 Mustang GT 4.0 convertible.
He bought it when it was a few years old.
Nice muscle car. BUT, he is now dealing with numerous electrical issues.
The passenger seat motor doesn’t work. He can’t find one in a junk yard either. Replacement is $4K for a new one. Apparently, it is a common problem. Which is why no junk yards have them. The seats get scooped up as soon as they come in.
Then the radio/stereo started giving him problems. That is going to cost him $1200.
He is also having AC issues. Which is not that big of a deal with a convertible.
I keep window punches in both cars in case of being submerged. Living in the Tampa Bay area with the world’s stupidest drivers (or bumming a ride with Ted Kennedy) , it is good to be prepared.
Good luck with a software fix....for a dead battery. It’s possible but I’m skeptical.
A Ford being recalled?? You don’t see that every day!!
Just kidding. Fords are nothing but rolling piles of junk.
Just a matter of time before the transmission and/or brakes fail. One of the constants of the universe.
What? They skipped mechanical handle to open car door? I hear newer cars skip the oil level dipstick. Accountants gone wild!!
With the Mustang Blues again.
The 12V "system" battery is typically separate from the high-voltage "traction" battery that actually moves the car. The 12V battery can quit, or get replaced, without losing the charge of the traction battery.
So if Ford is smart, they'll figure out how to provide dual power to the door locks from both batteries (with a down-converter from the high voltage, of course).
We bought my wife a 96 Ford Explorer. It was two years old with 30K miles. It was a two year lease turn in still under warranty.
After about six months and 7m miles we started noticing the paint was getting all these cracks in it. All over the hood, roof and fenders especially. I took it to a body shop who said the primer was shrinking. The only way to fix it would be to strip the entire body and start from scratch.
I ended up calling Ford. They told me my bumper to bumper warranty had expired at 36M miles. So, basically pound sand.
I went back to the dealership I had bought it from. I ended up making a deal with the owner of the dealership to repaint it for shop cost. Which was about $500. It was there for a week. I think the dealer did his best to resolve the situation. However, I resolved to NEVER buy another Ford.
We traded it in a few years later and bought a Honda Odessey. It has been all Toyota, Lexus and Honda ever since.
Tesla does not have this problem, there is a manual release if you are inside, and there is a place outside to give it 12v so you can open it and replace/charge your 12v battery
“”They should not be allowed to call ANYTHING that’s “EV” a Mustang !!!””
A buddy used to have a 1971 Boss 351 Mustang. To call this toy a Mustang is nothing but pure and simple old fashioned communism.
I LOVE MY OLD IRON....
MORE EACH DAY
Not being a Tesla owner, I checked. Models appear to have a pull-cord release, but it can be hidden by trim.
Those on my C7 ‘Vette are obvious and comforting, even though it is a ragtop. No one gets turned loose in the car without being shown the releases and activating them at least once.
A pre-flight check, as it were.
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