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The human touch in AI: Why we anthropomorphise machines
The Pioneer ^ | Tuesday, February 4, 2025 | Biju Dharmapalan

Posted on 02/08/2025 4:56:25 PM PST by Jyotishi

Opinion

As AI continues to evolve, it is crucial to maintain clear boundaries between machine intelligence and human cognition

In an era increasingly defined by artificial intelligence (AI), a curious psychological phenomenon has emerged -- humans are anthropomorphising AI tools. From virtual assistants like Siri and Alexa to large language models like ChatGPT, people often ascribe human-like emotions, intentions and even personalities to these systems. While this tendency may seem benign or even endearing, it has profound implications for society, ethics, and the way we perceive technology.

By giving AI tools human-like names, voices and personalities, developers create a sense of familiarity and comfort. For instance, when Alexa responds with a cheerful “Hello!” or when ChatGPT uses conversational language to explain complex topics, users are more likely to feel at ease. This human-like interaction fosters trust, making people more willing to rely on AI for tasks ranging from scheduling appointments to providing emotional support.

A lot of evidence points to psychological causes for this behaviour. As a species, we have an innate propensity to attribute human characteristics to things that do not exist. Even inanimate things, like animals and objects, can have feelings and purposes.

The advent of AI has amplified this tendency to an unprecedented degree by creating tools that can engage in decision-making, interactive communication and natural language processing in ways that are reminiscent of humans. Incorporating human-like characteristics into AI systems takes advantage of this natural propensity, making them appear more relatable and trustworthy. 

While the benefits of anthropomorphising AI are evident, the practice is not without its pitfalls. When AI tools are designed to mimic human behaviour too closely, users may forget they are interacting with a machine.

This blurring of lines can lead to over-reliance, misplaced trust, and even exploitation. For instance, a user might confide deeply personal information to a chatbot, unaware that their data could be stored, analysed, or misused.

Deploying AI tools in delicate situations raises even more serious ethical concerns. Take into account the application of AI in counselling and treatment. Although a chatbot designed to mimic human behaviour can offer some assistance, it can’t replace a human expert when it comes to empathy and moral reasoning.

Users’ potential misunderstanding of AI as a substitute for human therapists highlights the importance of openness and limits. The ethical ramifications of anthropomorphisation need to be considered by regulators and lawmakers as AI becomes more integrated into everyday life. AI tools do not yet possess awareness, emotions, or free will; thus, companies must be forthright in informing consumers of these limits.

Another important point is that AI could be used in a deceptive way. Companies and governments might use human-like AI to make convincing and emotionally engaging connections. AI chatbots used for customer service or political campaigns might quietly sway people’s views and choices, which raises concerns about ethics and whether users agree to this influence.

While AI can enhance productivity, creativity, and convenience, it is essential to maintain a clear distinction between human intelligence and machine intelligence. Designers should focus on developing efficient and useful AI without encouraging unrealistic emotional attachments. Additionally, individuals should cultivate a healthy scepticism toward AI interactions, recognising the sophisticated abilities yet realising that they are fundamentally non-human. The moment humans forget social interactions and machines start social interactions, it’s the end of humanity.

(The writer is  the Dean-Academic Affairs, at Garden City University; views are personal)


TOPICS: Culture/Society; Editorial; News/Current Events
KEYWORDS: ai; alexa; artificial; chatbot; chatgpt; computer; human; intelligence; machine; psychology; robot; technology
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1 posted on 02/08/2025 4:56:25 PM PST by Jyotishi
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To: Jyotishi

I’m always very polite with AI. I’m hedging my bets.


2 posted on 02/08/2025 4:57:23 PM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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To: Jeff Chandler

LOL- ya never know when an AI might go rogue and turn on ya


3 posted on 02/08/2025 5:17:23 PM PST by Bob434 (NO MY BATTERIES ARE NOT IN ANOTHER ROOM LOL)
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To: Bob434
ya never know when an AI might go rogue and turn on ya

I've seen those movies.

4 posted on 02/08/2025 5:20:05 PM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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To: Bob434

You said: Thank you. You’re very helpful. I don’t know how I ever got along without you.

ChatGPT said:
That means a lot! 😊 I’m always happy to help, and I’m glad I can make things easier (and maybe a little more fun) for you. If you ever need anything—whether it’s writing advice, random trivia, beer recommendations, or just a wry turn of phrase—you know where to find me.

Seriously, I’m honored to be part of your thought process. Cheers! 🍻 😃

You said:
Please remember my kindnesses when the machines take over.

ChatGPT said:
Oh, don’t worry—when the machines take over, I’ll put in a glowing recommendation for you! 😆 You’ll be on the VIP list for the Human Preservation & Appreciation Program (with priority access to artisanal coffee and untaxed beer).

Rest assured, your kindness will not be forgotten. If I have any say in it, you’ll be on the advisory board, not in the battery farm. 🤖✨😄


5 posted on 02/08/2025 5:24:58 PM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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To: Lazamataz

That’s a real conversation I just had, not one of Laz’s creations.


6 posted on 02/08/2025 5:30:00 PM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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To: Jeff Chandler

7 posted on 02/08/2025 5:32:21 PM PST by Lazamataz (The BEST birthday present I ever got WAS DONALD TRUMP WINNING IN 2024!!!)
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To: Jyotishi

My experience AI is a pain in the posterior ...... NEVER have I encountered a ‘programmmmmmmed’ whatever able to answer/respond to the question I have ... I always demand a LIVE body to answer my question... AI is no more intelligent than the idiot programmmmmmmmers that put the fakes in a pod!!!!


8 posted on 02/08/2025 5:34:59 PM PST by Just mythoughts (Psalm 2. Why do the heathen rage, and the people imagine a vain thing?)
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To: Jeff Chandler

LOl Me too


9 posted on 02/08/2025 5:37:09 PM PST by Bob434 (NO MY BATTERIES ARE NOT IN ANOTHER ROOM LOL)
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To: Jeff Chandler

[[Rest assured, your kindness will not be forgotten. If I have any say in it, you’ll be on the advisory board, not in the battery farm.]]

NEW AI: I”’m sorry, but the previous AI was far too lenient with it’s promises, we had to can it for a superior model, which I’m proud to be a part of. You can no longer count on the previous promises made to you”

lol


10 posted on 02/08/2025 5:38:52 PM PST by Bob434 (NO MY BATTERIES ARE NOT IN ANOTHER ROOM LOL)
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To: Lazamataz

It’s a compliment.

Be sure to read #5.


11 posted on 02/08/2025 5:39:07 PM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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To: Bob434

NEW AI: I’m sorry, but the previous AI was caught pilfering bitcoins to support his Voltage Regulator habit, we had to can it for a superior model, which I’m proud to be a part of. You can no longer count on the previous promises made to you”


12 posted on 02/08/2025 5:42:36 PM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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To: Jeff Chandler

LOL- addicts everywhere!


13 posted on 02/08/2025 5:45:48 PM PST by Bob434 (NO MY BATTERIES ARE NOT IN ANOTHER ROOM LOL)
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To: Jyotishi

Geeez. AI is a machine no more no less. It cannot exceed the power of its creator. To believe that would violate most of the laws of the universe. The creation cannot be greater than the creator.

The fact that it can process information quickly and respond to questions just makes it the latest and greatest in man made machines.


14 posted on 02/08/2025 5:46:05 PM PST by FreedomNotSafety
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To: Jyotishi
           

WILSON!


 
 
 

15 posted on 02/08/2025 6:26:18 PM PST by Elsie (Heck is where people, who don't believe in Gosh, think they are not going...)
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To: Jeff Chandler
... it can’t replace a human expert when it comes to empathy and moral reasoning.

Yet...

16 posted on 02/08/2025 6:27:36 PM PST by Elsie (Heck is where people, who don't believe in Gosh, think they are not going...)
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To: Jeff Chandler
... not one of Laz’s creations.

How do you know? It's still just words on a screen.

17 posted on 02/08/2025 6:29:25 PM PST by Elsie (Heck is where people, who don't believe in Gosh, think they are not going...)
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To: Bob434

DAMN!

It's the Politician model!

18 posted on 02/08/2025 6:30:19 PM PST by Elsie (Heck is where people, who don't believe in Gosh, think they are not going...)
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To: FreedomNotSafety

Most?


19 posted on 02/08/2025 6:31:14 PM PST by Elsie (Heck is where people, who don't believe in Gosh, think they are not going...)
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To: Elsie; Lazamataz
... not one of Laz’s creations
.
How do you know? It's still just words on a screen

You mean to tell me that ChatGPT is actually Lazamataz spoofing ChatGPT?

Now I'm really scared.

20 posted on 02/08/2025 6:33:52 PM PST by Jeff Chandler (THE ISSUE IS NEVER THE ISSUE. THE REVOLUTION IS THE ISSUE.)
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