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Chaos at Southwest Airlines Defies Pete Buttigieg’s Stern Words, Finger-Wagging
Breitbart ^ | 12/29/2022 | Simon Kent

Posted on 12/29/2022 6:27:38 AM PST by ChicagoConservative27

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To: IncPen

Get Buttiegieg heavily involved & the next thing you know, Southwest might go up for sale. So might Buttiegieg’s job. One thing this fiasco accomplished for me was to make up my mind about flying Southwest, or for that matter, any airline in winter unless it was an absolute emergency.


61 posted on 12/29/2022 8:53:25 AM PST by oldtech
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To: 1Old Pro

IIRC DEC offered a microVAX late in the game that looked like a two drawer filing cabinet. It had much of the power of a VAX 780 that looked like three refrigerators next to each other.

That was around the time IBM essentially standardized the PC and eliminated the early personal computer makers.


62 posted on 12/29/2022 8:56:16 AM PST by meatloaf
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To: E. Pluribus Unum

I have never listened to alex jones. Nothing he has to say interests me and he is mostly hot air and conspiracy theories. And he is old news now..


63 posted on 12/29/2022 9:10:14 AM PST by oldguy1776
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To: oldguy1776

So all you know about him is what the gaslight press has told you, and you are such a zombie you believe anything the gaslight press tells you despite all the lies they have told.

Check.


64 posted on 12/29/2022 9:18:18 AM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: oldguy1776

And he’s not old news. Twenty million people a day listen to him.


65 posted on 12/29/2022 9:19:00 AM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: ChicagoConservative27

Government intervention will not solve what happened with SWA over the past two weeks.

The marketplace will solve it in short order.


66 posted on 12/29/2022 9:24:23 AM PST by WASCWatch ( WASC)
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To: 1Old Pro

Marketing, operations, or engineers should run big corporations, but the CEOs need great people with the other two skills to be his most important advisors. Of course a great finance guy is important, but he should not be making the decisions.


67 posted on 12/29/2022 9:31:04 AM PST by WASCWatch ( WASC)
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To: E. Pluribus Unum

Wrong...I don’t listen to Jones because his opinions are of no interest to me. I’ve read his comments and find him to be a one trick pony...but obviously 20 million people enjoy being fed BS. He seems to push whatever the outrage of the week is...and that helps no one and solves no problems.

But like a lot of sites and people like jones they make money off people by feeding them fear and telling them the end is near, or the commies coming, or some other fearfull thing.


68 posted on 12/29/2022 9:36:18 AM PST by oldguy1776
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To: oldguy1776

You deserve what the globalists have planned for you.

And I hope you are fully vaccinated.


69 posted on 12/29/2022 9:38:13 AM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: oldguy1776
I’ve read his comments

You've read what the gaslight press tells you he said.

70 posted on 12/29/2022 9:39:33 AM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: E. Pluribus Unum

How do you not know that I might be one of those globalists you so fear..?? Or perhaps I am a spy for the Illuminati or the CFR...it is so hard nowadays to tell isn’t it....


71 posted on 12/29/2022 10:45:50 AM PST by oldguy1776
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To: oldguy1776

Isn’t time for an experimental booster shot?


72 posted on 12/29/2022 10:50:08 AM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: E. Pluribus Unum

Naah...had all my shots...tequila, whiskey...I’m good...:)

You might however consider getting a shot of reality E...living in your alternate universe isn’t good for you or your mental health. But if you enjoy it then who am I to deny you a little bit of happiness.


73 posted on 12/29/2022 11:30:53 AM PST by oldguy1776
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To: oldguy1776

So you’re fine with having all your fake news “brought to you by Pfizer” (which is why fake news never talks about vaccine side effects), but you disapprove of a news source that funds itself by selling products to people who voluntarily purchase them.

Don’t forget to put on your drool collar next Sunday morning so you don’t get your shirt messed up when Chuck Todd funnels his “brought to by you Pfizer” lies down your throat.


74 posted on 12/29/2022 2:26:16 PM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: sjmjax
I’ve seen numerous articles on the SW airlines cancellations and the attendant traveler problems. But, I’ve yet to see any decent explanation for it... Why uniquely a SW problem?

I'm not on Facebook, but was recently shown a Facebook post by a supposedly long-time Southwest Airlines pilot who explained it from his perspective.

I found a different BBS site that had a post with the text of the Facebook post, which I will link to and cite here:

Copied from a SWAPA Facebook post


"Voices From The Line: Larry Lonero
What happened to Southwest Airlines?

I’ve been a pilot for Southwest Airlines for over 35 years. I’ve given my heart and soul to Southwest Airlines during those years. And quite honestly Southwest Airlines has given its heart and soul to me and my family.

Many of you have asked what caused this epic meltdown. Unfortunately, the frontline employees have been watching this meltdown coming like a slow motion train wreck for sometime. And we’ve been begging our leadership to make much needed changes in order to avoid it. What happened yesterday started two decades ago.

Herb Kelleher was the brilliant CEO of SWA until 2004. He was a very operationally oriented leader. Herb spent lots of time on the front line. He always had his pulse on the day to day operation and the people who ran it. That philosophy flowed down through the ranks of leadership to the front line managers. We were a tight operation from top to bottom. We had tools, leadership and employee buy in. Everything that was needed to run a first class operation. When Herb retired in 2004 Gary Kelly became the new CEO.

Gary was an accountant by education and his style leading Southwest Airlines became more focused on finances and less on operations. He did not spend much time on the front lines. He didn’t engage front line employees much. When the CEO doesn’t get out in the trenches the neither do the lower levels of leadership.

Gary named another accountant to be Chief Operating Officer (the person responsible for day to day operations). The new COO had little or no operational background. This trickled down through the lower levels of leadership, as well.

They all disengaged the operation, disengaged the employees and focused more on Return on Investment, stock buybacks and Wall Street. This approach worked for Gary’s first 8 years because we were still riding the strong wave that Herb had built.

But as time went on the operation began to deteriorate. There was little investment in upgrading technology (after all, how do you measure the return on investing in infrastructure?) or the tools we needed to operate efficiently and consistently. As the frontline employees began to see the deterioration in our operation we began to warn our leadership. We educated them, we informed them and we made suggestions to them. But to no avail. The focus was on finances not operations. As we saw more and more deterioration in our operation our asks turned to pleas. Our pleas turned to dire warnings. But they went unheeded. After all, the stock price was up so what could be wrong?

We were a motivated, willing and proud employee group wanting to serve our customers and uphold the tradition of our beloved airline, the airline we built and the airline that the traveling public grew to cheer for and luv. But we were watching in frustration and disbelief as our once amazing airline was becoming a house of cards.

A half dozen small scale meltdowns occurred during the mid to late 2010’s. With each mini meltdown Leadership continued to ignore the pleas and warnings of the employees in the trenches. We were still operating with 1990’s technology. We didn’t have the tools we needed on the line to operate the sophisticated and large airline we had become. We could see that the wheels were about ready to fall off the bus. But no one in leadership would heed our pleas.

When COVID happened SWA scaled back considerably (as did all of the airlines) for about two years. This helped conceal the serious problems in technology, infrastructure and staffing that were occurring and being ignored. But as we ramped back up the lack of attention to the operation was waiting to show its ugly head.

Gary Kelly retired as CEO in early 2022. Bob Jordan was named CEO. He was a more operationally oriented leader. He replaced our Chief Operating Officer with a very smart man and they announced their priority would be to upgrade our airline’s technology and provide the frontline employees the operational tools we needed to care for our customers and employees. Finally, someone acknowledged the elephant in the room.

But two decades of neglect takes several years to overcome. And, unfortunately to our horror, our house of cards came tumbling down this week as a routine winter storm broke our 1990’s operating system.

The frontline employees were ready and on station. We were properly staffed. We were at the airports. Hell, we were ON the airplanes. But our antiquated software systems failed coupled with a decades old system of having to manage 20,000 frontline employees by phone calls. No automation had been developed to run this sophisticated machine.

We had a routine winter storm across the Midwest last Thursday. A larger than normal number flights were cancelled as a result. But what should have been one minor inconvenient day of travel turned into this nightmare. After all, American, United, Delta and the other airlines operated with only minor flight disruptions.

The two decades of neglect by SWA leadership caused the airline to lose track of all its crews. ALL of us. We were there. With our customers. At the jet. Ready to go. But there was no way to assign us. To confirm us. To release us to fly the flight. And we watched as our customers got stranded without their luggage missing their Christmas holiday.

I believe that our new CEO Bob Jordan inherited a MESS. This meltdown was not his failure but the failure of those before him. I believe he has the right priorities. But it will take time to right this ship. A few years at a minimum. Old leaders need to be replaced. Operationally oriented managers need to be brought in. I hope and pray Bob can execute on his promises to fix our once proud airline. Time will tell. It’s been a punch in the gut for us frontline employees. We care for the traveling public. We have spent our entire careers serving you. Safely. Efficiently. With luv and pride. We are horrified. We are sorry. We are sorry for the chaos, inconvenience and frustration our airline caused you. We are angry. We are embarrassed. We are sad. Like you, the traveling public, we have been let down by our own leaders. Herb once said the the biggest threat to Southwest Airlines will come from within. Not from other airlines. What a visionary he was. I miss Herb now more than ever."


Apparently, this Facebook post has over 6,000 replies. Maybe someone who is literate in Facebook can find this post and replies, validate its veracity, and make a proper post if this story is authentic?

-PJ

75 posted on 12/29/2022 2:52:06 PM PST by Political Junkie Too ( * LAAP = Left-wing Activist Agitprop Press (formerly known as the MSM))
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To: E. Pluribus Unum

Well E I hate to disappoint you but I get my news from multiple sources...and that means world wide. You would be amazed what’s out there if you would get out of your insular cocoon and look around and read some sources besides those that only validate your views. Oh and chuck todd...never watch him and the couple of times I did I figured out real quick his underlying agenda/views....not to hard if you have a world view as opposed to an insular view.

Now just to give you some more ammo E...I have been to Red China. So beware of my views...:) Oh and I’ve also been to Europe and you know how “those” people are right E...:) And don’t get me started on those Fiji Islanders...oh my..:)


76 posted on 12/29/2022 2:59:24 PM PST by oldguy1776
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To: oldguy1776

So you admit you’re a Communist.


77 posted on 12/29/2022 4:28:30 PM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: E. Pluribus Unum

Nope E...I am a renowned election security consultant for the Illuminati...tho I did see a lot of Chinese people in the free trade zone I visited. Maybe they dun infected me with their sneaky red book thinking...hard to tell anymore since I am old...:)


78 posted on 12/29/2022 5:08:28 PM PST by oldguy1776
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To: oldguy1776

Yep. Communist useful idiot.

Good luck with that.


79 posted on 12/29/2022 5:16:07 PM PST by E. Pluribus Unum (The worst thing about censorship is ████ █ ██████ ███████ ███ ██████ ██ ████████.)
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To: E. Pluribus Unum

LOL...you gonna turn me into the neighborhood commie watch team you head up E..?? Make sure they call first...so I can get up from my afternoon nap...:)

And being a useful idiot pays very well. Do you work for free E..??

Happy Year of the Rabbit...


80 posted on 12/29/2022 6:01:48 PM PST by oldguy1776
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