Well, when my mom was alive, she had a dispute with SS about her benefits. The desk-jockey at SS told her that she would have to bring “proof” of her claim before he would process any adjustment.
When she left her departing remark was that he’d have to kiss her ass, when she brought the document back to his desk.
A week later, she had a copy of the xray and a formal letter from the university surgeon stating the medical reason for her claim.
Then, she reminded the desk-jockey that he needed to get down on his knees and kiss her butt. Now, she was a robust, full-figured farm girl. She stood up, turned around, and started to bend forward all the while the hem of her skirt was going up like a venetian blind. The desk-jockey signed the SS documents in a flash.
Sloth at the SS allows the wasteful over-spending and mis-spending to occur. Again, stop the payments and see who comes howling to the door.
Kudos to your Mom!
Unbelievable that they will happily pay dead people, but make honest citizens who’ve paid into the system jump through hoops to get what they are owed.