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United shows it considers its passengers expendable
Daily Sun ^ | 4/12/2017 | Michael Hiltzik

Posted on 04/12/2017 8:51:15 AM PDT by Presbyterian Reporter

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To: grania

“What surprised me is that the ticket one purchases is not a contract”.
And another commenter says this:

“It’s unclear from United’s contract of carriage how either its rule regarding “refusal of transport” (Rule 21) or “denied boarding compensation” (Rule 25) applies to a passenger already seated and instructed to deplane to make room for a company employee rather than another paying passenger.”

If it is true that United’s contract of carriage is unclear, possibly meaning that they can remove a passenger any time they want after they are seated, because they want the seat for a different passenger- then we are crazy to EVER FLY ON UNITED!
Airline passenger associations need to go after United for this and go to Congress and demand that any airline fix this or they should be made to post this warning in large letters everywhere and in large letters at the gate! Everyone needs to quit acting like an airline can do whatever they want because it is THEIR airline- there are regulations and laws in place to protect passengers.


61 posted on 04/12/2017 9:45:17 AM PDT by Antipolitico
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To: grania

Apparently if you’re under two hours late they have to put you on the next available flight. If more than two hours, good luck.


62 posted on 04/12/2017 9:45:49 AM PDT by ichabod1 (I call Obama "osama" because he damaged us far more than Osama bin Ladin ever did.)
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To: IC Ken

I also like Southwest. I was on one where the stewardess went thru the safety procedure talk they do and had me rolling in the aisle. She did a satire of it that was great.

____________________________________

It wasn’t the attendant who also said....

“Eenie Meanie Minie Mo.
Pick a Seat, cause we gotta go”

... was it?

Cause I heard she got fired for making that “racist” joke.

(rolls eyes)


63 posted on 04/12/2017 9:49:21 AM PDT by Responsibility2nd
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To: Presbyterian Reporter

I flew Delta yesterday, and again him flying Delta tonight after speaking at a conference. I fly almost every week. I have never liked United airlines in this episode confirms that. What occurred here is so incredibly out rages that I hope not only the CEO was out of a job shortly, that the airline pays dearly For their abuse. I also like to see Congress or tromp review the regulations that limit airline payouts. There should be no cap, let the market set the rate. Further, a bit off topic, folks need to revisit seating size, restroom size, and other matters that affect the safety and comfort of passengers. I am a small person, 200 pounds at 5’ 8”, and have difficulty fitting into some seats, and the restrooms. When I get bumped to first class, I have an enjoyable flight. Otherwise, it is miserable. I can only imagine what it is like for someone who is at 250 or 300 pounds and cannot fit into a seat or, very likely, cannot even begin to fit into the miniature restrooms in most of the airplanes.


64 posted on 04/12/2017 9:49:42 AM PDT by Reno89519 (Drain the Swamp is not party specific. Lyn' Ted is still a liar, Good riddance to him.)
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To: T-Bone Texan

LOL!


65 posted on 04/12/2017 9:52:08 AM PDT by Vendome (I've Gotta Be Me - https://www.youtube.com/watch?v=wH-pk2vZG2M)
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To: technically right
I, for one, think that overbooking is bullsh*t and should be illegal.

It's a system that's been common for a long time and makes perfect sense as a way to deal with no-shows. BUT... the line used to be drawn at the time of boarding, not afterward... this situation is pushing the envelope in favor of the airline's needs over the passengers' needs.

If an airline employee can't arrange to get himself added onto the flight's deadhead list by boarding time, they should have to get themselves on a different flight... not delay the whole flight by hours in order to eject an already boarded passenger.

66 posted on 04/12/2017 9:52:32 AM PDT by Cementjungle
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To: grania
What surprised me is that the ticket one purchases is not a contract. You'd think it would be, and the airline is obligated to provide the seat you booked and paid for.

It is a contract, but like Vegas, the odds are in favor of the house. Read the fine print.

67 posted on 04/12/2017 9:52:53 AM PDT by AlaskaErik (I served and protected my country for 31 years. Progressives spent that time trying to destroy it.)
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To: ichabod1
Apparently, if you're under two hours late they have to put you on the next flight

I don't understand that. For free?? Why would the airlines owe anything to someone who is late for the flight?

68 posted on 04/12/2017 9:53:10 AM PDT by grania (only a pawn in their game)
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To: Antipolitico

I think there are two issues here. First, is the written language of the contract which nobody reads. Second, is the common or excepted contract that we have with the airline we pay and expect to see it. That one, as in this case, will run to due course of the court of public opinion. You nine it has already lost that one, now it is a matter of what they lose in the courtroom as well. That carriage contract does not give them the right to assault and drag unconscious out of an airplane, a passenger.


69 posted on 04/12/2017 9:53:47 AM PDT by Reno89519 (Drain the Swamp is not party specific. Lyn' Ted is still a liar, Good riddance to him.)
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To: dfwgator

One of the docs is supposedly from New Orleans-the other from Kentucky.
No other information yet other than some in the Vietnamese community saying “media” got the wrong doctor.


70 posted on 04/12/2017 9:54:41 AM PDT by pugmama (Ports Moon.)
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To: ilgipper

Except airlines have a need to move people around from hub to hub. It’s not clear to me whether this was an emergency that these employees had been stranded by mechanical failure or weather and they had to get to Louisville for their first flight the next day, or if it was employees f’ing around and taking up paying seats. I really thought deadheading employees were the lowest priority to be seated. I’d be surprised, but not shocked, to find out I was wrong.


71 posted on 04/12/2017 9:55:50 AM PDT by ichabod1 (I call Obama "osama" because he damaged us far more than Osama bin Ladin ever did.)
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To: aquila48

Let’s come back down to reality.
It isn’t that “they don’t like to fly with empty seats.”
Those empty seats can add up to hundreds of thousands of dollars on a long flight.

The policy doesn’t result from some mere whim.

But they need to offer adequate compensation when this sort of thing arises, and push comes to shove it should be their employees taking a later flight with this sort of incident.

This was incompetent on every level.


72 posted on 04/12/2017 9:58:09 AM PDT by MrEdd (MrEdd)
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To: Presbyterian Reporter

The “doc” is a pervert criminal and immature third-world scum.
An adult would have departed the jet and then followed up with legal action. An adult would not kick and scream and throw a temper tantrum worthy of a 2-yr old spoiled brat.
After watching this immature entitled third-world scum act like that, I am amazed that anyone would support having that guy on the flight—no telling what would set him off and at 30,000 feet.
Would you want that guy sitting next to you or on your flight-—not me.
And would you want that guy to be your doctor? No way.
Handled better? Probably. But he brought it all on himself for behaving like an entitled third-world scum brat. I’ve been around these types of docs and they all feel they are better than everyone else.


73 posted on 04/12/2017 10:01:49 AM PDT by Hulka
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To: aquila48

Most no-shows are caused by flight delays in an earlier leg, which are also ultimately the fault of the carrier, or just uncontrollable circumstances, like weather.

In most cases, the carrier will put you on another flight without your forfeiting all or most of your original ticket.

There may be some charges applied, but certainly not full fare.

But I get why they overbook. To a point. Most probably over-overbook, and United is bad about that.


74 posted on 04/12/2017 10:02:03 AM PDT by SpinnerWebb (Winter is coming)
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To: grania

Who’d take a lame $800 offer to skip Sunday’s flight — if it means missing work Monday and possibly get FIRED & jeopardizing thousands in your income?

Airlines act like we’re all Jury duty participants - and for 25 bucks a day are eager to ‘show up.’ INSANE.


75 posted on 04/12/2017 10:02:47 AM PDT by 4Liberty (PRESIDENT TRUMP: Making Private Property Rights great again!)
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To: Presbyterian Reporter

An article I read stated that it was a flight crew for an affiliated, or partner, airline.


76 posted on 04/12/2017 10:07:44 AM PDT by MIDad23
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To: MortMan

Fly Business or First Class. No hassles on the jet.


77 posted on 04/12/2017 10:09:28 AM PDT by Hulka
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To: Mr. Douglas

That’s an awesome post!

So many are arguing that the airline had the right to kick him off; it wasn’t illegal, yada, yada, yada, but that’s just hair-splitting legalese.

It’s the optics. It makes them look like morons. And immoral to most fair-minded people. However, we’ve had some lawyers argue otherwise. Still, some lawyers have no ethics beyond the letter of the law.


78 posted on 04/12/2017 10:12:36 AM PDT by Alas Babylon! (Keep fighting the Left and their Fake News!)
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To: ichabod1

United has been very coy in their description of what type of employee kicked the guy out of his seat.

When the jury trial is held, then we will find ‘or if it was employees f’ing around and taking up paying seats’


79 posted on 04/12/2017 10:13:32 AM PDT by Presbyterian Reporter
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To: Presbyterian Reporter

I read up on the recent history of United.

Wow.

The employees used to be the majority shareholders, but then the airline went bankrupt. That had to make the employees happy.

They gave the pilots a 48% pay increase over four years to keep them from striking. That couldn’t be good for the bottom line.

Munoz had a heart attack and heart transplant and was out for quite some time. That makes everyone nervous.

To me, this looks like a company with a real grudge match between the employees and management.

I think Munoz has been trying to get the employees on his side and that explains his poor first statement.

It will take a miracle worker to fix United. They have tremendous competition. Their employees are angry. Some customers want Rolls Royce service at Yugo prices. The government has fingers in everything.
Americans are fed up with just about everything.

Like I wrote.....miracle worker.


80 posted on 04/12/2017 10:15:13 AM PDT by blueunicorn6 ("A crack shot and a good dancer")
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