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Swiss Cottage Tesco Staff Tell blind woman to 'Get Dog Out'
BBC News ^
| 10/16/2014
| BBC News
Posted on 10/16/2014 6:00:31 PM PDT by goldstategop
A blind woman was left "horrified" and "distressed" when staff at Tesco in north London shouted at her to get her guide dog out.
Maya Makri, 39, was in the Swiss Cottage shop 10 days after moving to the capital when she was told "never come back".
She said three cashiers shouted "no pets allowed" and to leave the shop.
Tesco said: "This clearly should never have happened and we will contact Ms Makri directly to apologise." 'Very upsetting'
During the incident on Monday, Ms Makri said her guide dog of six years, Jemma, was wearing a high-visibility jacket and harness which is labelled "guide dog".
"I got to the till and could sense there was an uncomfortable atmosphere then the man behind the till started shouting 'no pets allowed'," she said.
(Excerpt) Read more at bbc.com ...
TOPICS: Business/Economy; Culture/Society; News/Current Events; United Kingdom
KEYWORDS: bbcnews; customerservice; guidedog; tesco; uk
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Talk about poor customer service. I would not want to be treated this way and this is how Tesco treated a blind woman with a guide dog. Which is legally allowed in any business establishment. The company apologized but you have to wonder what kind of training it gives their staff. When you tell a customer not to come back, you'll be bankrupt in no time.
Companies that don't grasp the importance of customer service won't get paying customers in their doors and they will lose those they have. Was the staff at the store Muslim? It would explain a lot of things.
All the same it was rude, belittling, insulting and very unprofessional behavior shown to a blind person. As someone with a disability, I would never put up with that kind of treatment from any one.
To: goldstategop
I’m going to guess that the shop was run by *ahem* “Asians” — as the Brits would say.
2
posted on
10/16/2014 6:02:37 PM PDT
by
ClearCase_guy
("Now is not the time for fear. That comes later.")
To: goldstategop
“get dog out” probably muzzies.
3
posted on
10/16/2014 6:03:25 PM PDT
by
hoosierham
(Freedom isn't free)
To: goldstategop
Everywhere I was service dogs aren’t counted as ‘pets’ and aren’t a subject to restrictions.
Might be a bunch of dumb employees.
To: goldstategop
Ebola and Isis and this is worth posting? Sorry but who cares?
5
posted on
10/16/2014 6:04:06 PM PDT
by
CincyRichieRich
(In Times of Universal Deceit, Telling the Truth Becomes a Revolutionary Act.)
To: goldstategop
This took place in London, so I suspect the clerks didn't consider the dog to be halal.
6
posted on
10/16/2014 6:04:10 PM PDT
by
Fiji Hill
To: goldstategop
Probably muzzies who barely speak (or read) english.
CC
7
posted on
10/16/2014 6:04:36 PM PDT
by
Celtic Conservative
(tease not the dragon for thou art crunchy when roasted and taste good with ketchup)
To: goldstategop
Probably moslem filth.
Islam must be destroyed.
8
posted on
10/16/2014 6:05:38 PM PDT
by
sitetest
(If Roe is not overturned, no unborn child will ever be protected in law.)
To: wetphoenix
The company is also exposed to legal liability. Reckless employees can not only ruin a company’s image and besides reflecting badly on the boss, their conduct can expose the company to serious financial loss.
Those cashiers need to be fired.
9
posted on
10/16/2014 6:06:26 PM PDT
by
goldstategop
(In Memory Of A Dearly Beloved Friend Who Lives In My Heart Forever)
To: goldstategop
“Was the staff at the store Muslim? It would explain a lot of things.”
That was my guess as well, there was another story just a few weeks ago about Muslim staff at some British business telling school kids “no jews allowed” in their store, before the management found out and fired them.
To: CincyRichieRich
There aren’t enough ebola scare stories being posted hourly for you already?
To: AnAmericanMother; Titan Magroyne; Badeye; SandRat; arbooz; potlatch; afraidfortherepublic; ...
WOOOF!
The Doggie Ping list is for FReepers who would like to be notified of threads relating to all things canid. If you would like to join the Doggie Ping Pack (or be unleashed from it), FReemail me.
12
posted on
10/16/2014 6:10:01 PM PDT
by
Joe 6-pack
(Qui me amat, amat et canem meum.)
To: ClearCase_guy
I was thinking the same thing when I read this.
To: goldstategop
14
posted on
10/16/2014 6:18:25 PM PDT
by
Tucker39
(Welcome to America! Now speak English; and keep to the right....In driving, in Faith, and politics.)
To: ClearCase_guy
Why do they hate man’s best friend?
15
posted on
10/16/2014 6:20:41 PM PDT
by
1010RD
(First, Do No Harm)
To: ClearCase_guy
OR here in good ole USA it is Muslums
16
posted on
10/16/2014 6:22:46 PM PDT
by
SevenofNine
(We are Freepers, all your media bases belong to us ,resistance is futile)
To: Tucker39
[ Muslims dont like dogs. ]
When the founder of your religion was a caravan raider who was thwarted by man’s best friend in his nefarious deeds, of course he will write in his syphilitic ramblings that dogs are evil...
17
posted on
10/16/2014 6:40:11 PM PDT
by
GraceG
(Protect the Border from Illegal Aliens, Don't Protect Illegal Alien Boarders...)
To: 1010RD
Why do they hate mans best friend? Because dogs can read the character of a man.
18
posted on
10/16/2014 6:56:20 PM PDT
by
Ken H
To: goldstategop
Not knowing that much about England, may I guess....Moslems?
19
posted on
10/16/2014 7:29:30 PM PDT
by
the OlLine Rebel
(Common sense is an uncommon virtue./Federal-run medical care is as good as state-run DMVs.)
To: goldstategop
“Which is legally allowed in any business establishment.”
This IS England. Any verification of that?
20
posted on
10/16/2014 7:32:11 PM PDT
by
the OlLine Rebel
(Common sense is an uncommon virtue./Federal-run medical care is as good as state-run DMVs.)
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