Posted on 12/25/2013 10:23:18 AM PST by Libloather
UPS dumped a load of coal in Christmas stockings across America on Wednesday, blaming bad weather and high volume for failing to deliver packages in time for the holiday.
"The volume of air packages in our system exceeded the capacity in our network as demand was much greater than the forecast," UPS spokeswoman Natalie Godwin said Tuesday in a statement. "As a result a small percentage of packages was delayed and will not be delivered today, Tuesday, Christmas Eve."
Godwin said the company expects a majority of the packages to be delivered on the day after Christmas. It is unclear how many deliveries were affected.
(Excerpt) Read more at usnews.nbcnews.com ...
Yeah, UPS usually works incredibly hard, and until the last couple of weeks, they have actually been ahead of schedule on my deliveries...
But overwhelmed like they are, I’ve had two packages stuck in one of their Kansas depots for five business days.
Fortunately they aren’t Christmas gifts or anything I need quickly.
Mesquite, TX, United States 12/19/2013 6:54 P.M. Delivered
12/19/2013 7:21 A.M. Out For Delivery
Mesquite, TX, United States 12/18/2013 3:00 P.M. Your package encountered a delay. We expect your delivery will be postponed by one business day.
Lenexa, KS, United States 12/16/2013 7:00 P.M. Held by origin location.
Mesquite, TX, United States 12/16/2013 10:35 A.M. Arrival Scan
Lenexa, KS, United States 12/16/2013 12:18 A.M. Departure Scan
Lenexa, KS, United States 12/13/2013 11:00 P.M. Network disruption due to prior weather conditions, check ups.com for further updates.
12/13/2013 5:22 P.M. Arrival Scan
Kansas City, KS, United States 12/13/2013 4:46 P.M. Departure Scan
Lenexa, KS, United States 12/13/2013 12:30 A.M. Network disruption due to prior weather conditions, check ups.com for further updates.
Lenexa, KS, United States 12/12/2013 9:00 P.M. Departure Scan
12/12/2013 6:02 P.M. Origin Scan
United States 12/12/2013 5:19 P.M. Order Processed: Ready for UPS
This is nothing. USPS was 6 days late on a two-day Priority package. No choice of shippers.
Same here (7:30 PM), and I felt guilty later for not rescheduling the delivery because it was not Christmas related (ironically, it was ammunition). The UPS delivery man didn't ring our doorbell, obviously rushed and wanting to get home on Christmas Eve, otherwise we would have offered him some Christmas cookies.
There are valid reasons why people order late. Sometimes they are waiting for a paycheck. Sometimes a retail store never came through with a promised special order gift, so an order for for something nice had to be placed at the last minute. etc. etc.
My experience has led me to be a more trusting of UPS and US Postal Service delivieries than FedEx.
Heh. Midway order by any chance?
My USPS friend does rural delivery.
She is allowed/paid a total of 8 seconds to drive up a driveway, get out of the vehicle, go to the door, knock, wait, leave the package or a note and get back in the car, go back down the driveway and continue on.
Anything beyond that 8 seconds is on her own time.
It’s been a pretty good year for delivery services. The new partnership between Fedex and the Post office has been particularly good. I ordered an item from 800 miles away last Saturday afternoon, the letter carrier delivered it on Sunday.
They’re finally beginning to carefully examine where the sources of irritation are and fixing them. The new Amazon locker set-up is cool if you can’t be home for the delivery, and my UPS guy often leaves a note saying where he’ll be later in the afternoon when we miss connections.
I think improvements in those areas will be the 2014 story. With their radio based delivery systems now, for example, there’s no reason they couldn’t allow you to have them re-deliver same day when they miss you.
Nope. BNSF 2014 calendars.
Same thing here, yet it was shipped on the 13th, which should have been plenty of time. Had they been late, I would have been PO'd.
Oh. Mine stuck in Lenexa is from Midway Was just thinking it would be an interesting coincidence.
Placed a order Monday afternoon for the Company, told them I did not need before Christmas, or even before the First, just whenever. Next Morning arrived. So had to inventory and put away.
and... just in passing... note the skeptical tone in NBC’s reporting about the UPS “excuses” for their delays that hasn’t been present in their Obiecare coverage.
UPS did fine by me. The second day orders arrived on schedule or in some cases a day earlier. I love Amazon prime for last minute Christmas shopping.
Fed Ex is the one that ticked me off. 3 days to deliver a package that was supposed to be on overnight service. Then when they did deliver it, they recorded it as being on the porch and instead they left it out by the road where we couldn’t see it from the house. Thankfully I had given it enough time that it was here Christmas eve, but it was still a concern until we found where they put it.
Sounds identical to my experience with both companies this year. UPS delivered right to the house and in some cases ahead of schedule. FedEx took 3 days to do an overnight delivery and then left it by the road, out of sight until we happened to see it on our way out to midnight mass and the driver had the gall to report it is delivered to the porch.
The odd part was it was scanned in Mesquite Texas and then went BACK to Lenexa Kansas where it was held. I had 4 calendars in one package and was charged $2.50 EACH ($10.00) for the shipping.
Has ANYONE thought that this year was the SHORTEST Christmas Shopping Season that you can have. Thanksgiving was the LATEST that is could be in November. All of this sounds like “Piss-Poor” “Planning”!
Blame the incompetent post office. More and more people have learned to use UPS and FedEx. UPS and FedEx can’t carry that many extra employees all year that are only needed at Christmas.
The post office COULD use their army of middle managers (who outnumber mail deliverers 6 to 1). But then someone might notice that having them missing from their desks makes the USPS run better.
Yeah, I have had similar happen to me. Although one Fedex shipment to me was worse. Started out in Amarillo TX, going to South Central NM.
Went from Amarillo to Ft. Worth, to Denver, to Salt Lake City, to Los Angeles, Back to Denver, then to Albuquerque, then to Roswell, then out to me for delivery from Roswell.
I know that they have some computer program that routes things for speed, and making connections, not distance, but that was ridiculous.
Still, I can’t overall complain about the service I have received from UPS, FedEx or USPS. With some minor glitches, they have been early more than they have been late, the last few years, and most of the times for late, it has been weather.
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