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Need techie help with new Voip phone connection - Vanity
9/10/12

Posted on 09/10/2012 12:42:47 PM PDT by texas_mrs

I am trying to connect 3 VoIP phones for our office and the 'help' line tells me I need a 'switch' to connect to our router (because all the ports are full). When I asked her how the other 2 phones will be connected to the internet, she says they have to be physically plugged into the switch as well. This will leave a mess of phone lines running along the floor! Surely there's a better way?


TOPICS: Miscellaneous
KEYWORDS: vanity; voip
All this is due to our phones in our rural area not receiving incoming long-distance calls. We see this as the only way around the problem, as people who DO get in are telling us they've been receiving the message that our number is no longer in service for some time now.
1 posted on 09/10/2012 12:42:56 PM PDT by texas_mrs
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To: texas_mrs

Normally, you would have a phone guy come out and run the ethernet cables inside your walls to jacks, just like phone jacks, to prevent the maze of cables everywhere. If you’re handy, though, you could do it yourself with not much trouble. Just sawzall the right size hole in the drywall, fish the cable through, and connect the wire to a data jack. That way you can keep your switch and routers all in a closet somewhere, and not have to deal with the mess.


2 posted on 09/10/2012 12:51:52 PM PDT by Boogieman
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To: texas_mrs

you can get wifi voip phones.. but they tend to be SPENDY.

Otherwise, welcome to my world. My job is to run and hide all that wire.

we just emptied 30 boxes of cat5e wire in to a big box store. about 20 boxes of that wire (or 20,000 feet) was for voip phones.

What you need is a switch with out router and wire to the phones.


3 posted on 09/10/2012 12:53:55 PM PDT by cableguymn
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To: texas_mrs
I've never done this before, but you might be able to pull this off with something called a wireless bridge. If it worked, you'd have to place one withing cabling distance of each phone. The bridge would connect wirelessly to your existing wireless network.

Traditionally, rather than string "wires across the floor", you'd have to fish them behind walls, across ceilings, etc just like you would with a traditional land-line phone. However, you'd do it with Cat5 cable.

I believe the wireless bridge is a way to avoid this by basically creating a new access point for your wireless network without needing to provide an actual cable for it to plug into (as opposed to a typical wireless access point).

I'd be interested to see other thoughts on this idea.


4 posted on 09/10/2012 12:55:17 PM PDT by mmichaels1970
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To: texas_mrs

I am not a Network Engineer; I’m an Electrical Engineer.

My understanding is that a “Switch” has limited intelligence, thus will assign an IP name to the devices under it. This differes from a “Hub” which has no “intelligence” - as it’s basically just a bunch of ethernet connections spliced together.

The “Switch” negotiates an IP address from the router. Then, assigns another address to each device it is connected to. Thus, you have a packet that looks somewhat like this:
[routerIPAddress:SwitchIPAddress] data packet [end of packet information]

As you tell the “packet” where it wants to go, address information is appended to the packet. Think of using Inter-Company mail.

You write a letter to Mr. Big, and it goes in a bigger envelope on it’s way to Mr. Big. It goes to the mail room, which says that Mr. Big is in Bldg B, and puts the big envelope in a larger envelope destined for building B. At Building B, the mail room says Mr Big is on the 43rd floor, so it goes in an Envelope to Floor 43. At the Secretary’s desk, she reads that Mr. Big is in Office #1 - so it goes into the box for Office Number 1.

When Mr. Big responds, it goes backwards, retracing each envelope - back to you.

Thus, your phones need to be on the same VOIP switch. That’s somewhat simplified. You can buy a 4 port Switch from Walmart for ~$25. You can also find them at Best Buy - or a plethora of them at Amazon.


5 posted on 09/10/2012 1:00:58 PM PDT by Hodar (A man can fail many times, but he isn't a failure until he begins to blame somebody else.- Burroughs)
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To: mmichaels1970
Ok, I've read up on switches and hubs, and see that a hub can diminish the signal, whereas a switch does not because it is hard-wired. (Y'all forgive me for not possibly using the proper terminology.)

We are way out in the boonies and so our signal is not the best. Download speed is .281 mb/s and upload is .165 mb/s, so I worry about losing strength if I use a hub, if that is even something I should consider.

Would the bridge be better about maintaining signal strength?
6 posted on 09/10/2012 1:04:28 PM PDT by texas_mrs (We need ideas, not ideology.)
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To: mmichaels1970

I don’t see why that wouldn’t work.

I would suggest using the 802.11n for the wireless interconnect. If you are gonna do this, makes no sense to use the 802.11g - might as well “future-proof” it, if you can. And the new 802.11n bridges are about the same price as the old .11g’s.


7 posted on 09/10/2012 1:04:35 PM PDT by Hodar (A man can fail many times, but he isn't a failure until he begins to blame somebody else.- Burroughs)
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To: mmichaels1970

I don’t know if I’d recommend using wireless with VOIP. You’re already sharing bandwidth for your phone with the internet connection, which can cause call quality problems. I’d imagine that trying to do that wirelessly and subjecting it to interference would just make things worse.


8 posted on 09/10/2012 1:06:46 PM PDT by Boogieman
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To: texas_mrs

Could you use three cordless phones with the bases bu the switch.? Would keep you from having to run wires allover.


9 posted on 09/10/2012 1:25:26 PM PDT by Lurkina.n.Learnin (Ignorance is bliss- I'm stoked)
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To: Lurkina.n.Learnin

We got the phones in the mail Friday, already. There are 3 desk phones, a cordless and a modem for our fax.


10 posted on 09/10/2012 1:34:58 PM PDT by texas_mrs (We need ideas, not ideology.)
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To: Lurkina.n.Learnin
Could you use three cordless phones with the bases bu the switch.? Would keep you from having to run wires allover.

That thought crossed my mind as well. However, the fact that this is an office environment made me shy away from it.
11 posted on 09/10/2012 1:36:00 PM PDT by mmichaels1970
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To: Hodar
My understanding is that a “Switch” has limited intelligence, thus will assign an IP name to the devices under it. This differes from a “Hub” which has no “intelligence” - as it’s basically just a bunch of ethernet connections spliced together.

The “Switch” negotiates an IP address from the router. Then, assigns another address to each device it is connected to. Thus, you have a packet that looks somewhat like this:

[routerIPAddress:SwitchIPAddress] data packet [end of packet information].

Actually, the difference between a hub and a switch is that the hub takes an incoming signal and replicates the signal on all its ports--think of it as a "splitter" of sorts. The switch can do the same thing, only it has the ability to learn the physical addresses of the devices plugged into it, thus enabling one device to "talk" to another without replicating the traffic on all the ports--except when it doesn't know the hardware address of the destination, in which case it floods the signal out all ports exactly as the hub does. In the case presented here either one would do, although a switch would give you less latency. Connecting a switch to the router simply gives you an expanded number of ports to plug into.

Switches do not require IP addresses unless you need to manage them remotely, or if they're operating as "layer-3" switches, in which case they have the ability to act as routers for your network. In this case a router already exists, so that's not necessary.

12 posted on 09/10/2012 2:35:14 PM PDT by Mr Ramsbotham (Laws against sodomy are honored in the breech.)
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To: texas_mrs

Why don't you axe the Wee Wee ... that Idiot is an expert on everything ... especially electronic devices!

13 posted on 09/10/2012 3:01:52 PM PDT by Zakeet (10 types of people in the world: those who understand binary and those who do not)
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To: Zakeet
Why don't you axe the Wee Wee ... that Idiot is an expert on everything ... especially electronic devices!

Yeah, after he denigrated McCain in 2008 for "...not knowing how to use email..." when that was a lie.

All Wee-Wee'd-Up BHO has excelled in one thing in 4 years...consistently telling lies, about everything and anything.

So sick of this clown.

14 posted on 09/11/2012 7:19:30 AM PDT by Prov1322 (Enjoy my wife's incredible artwork at www.watercolorARTwork.com! (This space no longer for rent))
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