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Windows update leaves thousands unable to get online
telegraph ^ | Last Updated: 4:01pm BST 10/07/2008 | By Claudine Beaumont, Digital Channel Editor

Posted on 07/12/2008 4:16:45 PM PDT by Paleo Conservative

A software update for the Windows operating system has left hundreds and thousands of computer users unable to access the internet.

The update, known as a "patch", conflicts with another piece of software, the Zone Alarms firewall, that many people use to protect their computers from hackers and viruses.

The patch, codenamed MS08-037, was designed to fix a security loophole in the way Windows handles website addresses. It was discovered that there was a weakness with the operating system that could allow hackers to re-route legitimate web pages to malicious websites instead, and leave internet users open to fraud and viruses.

But the fix proved incompatible with the ZoneAlarm firewall, and within hours of downloading the software update, users were reporting problems with their internet connections. The problem affected thousands of computer users who use the free Zone Alarms firewall to protect their machines.

..........................

ZoneLabs, the company that makes ZoneAlarms, was last night recommending that computer users affected by the technical glitch uninstall the conflicting software update until a more permanent solution could be found. Computer users will be able to identify the rogue patch by its serial number, KB951748.

.......................


(Excerpt) Read more at telegraph.co.uk ...


TOPICS: Business/Economy; Miscellaneous; News/Current Events
KEYWORDS: internet; malware; marines; microsoft; msn; oops; spyware; windows; windowsupdate; windoze; zonealarm
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To: madison10

Make that Kaspersky...little dislexic there.


41 posted on 07/12/2008 6:02:00 PM PDT by madison10
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To: Paleo Conservative
uninstall the conflicting software update until a more permanent solution could be found

As soon as I realized that it was Zone Alarm that was preventing me from getting on the internet, I downloaded Comodo Frewall, uninstalled Zone Alarm, installed Comodo, and, I was up and running again with the internet.

Easy fix!
42 posted on 07/12/2008 6:03:27 PM PDT by adorno
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To: Paleo Conservative

I can’t read this article—I can’t get online.


43 posted on 07/12/2008 6:16:43 PM PDT by Carl LaFong (Building Code Under Fire)
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To: Paleo Conservative
As has been reported previously Zone Alarm has offered a download to fix this problem.

Otherwise Zone Alarm is a damned good firewall program.

With the way Windoze work you never know what conflicts your going to have as everything is so top secret.

44 posted on 07/12/2008 6:42:42 PM PDT by puppypusher (The world is going to the dogs.)
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To: Paleo Conservative

I don’t use Windows firewall...I use AVG 8.0. I used Zone Alarm with XP on my desk top computer then I started using Vista when I bought my laptop...I couldn’t load Zone Alarm. So I bought AVG 8.0 and I like it a lot. It is a virus and firewall program.


45 posted on 07/12/2008 6:46:26 PM PDT by shield (A wise man's heart is at his RIGHT hand;but a fool's heart at his LEFT. Ecc 10:2)
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To: null and void

I’ve been online, via my APPLE MINI!!!!!!!!


46 posted on 07/12/2008 7:01:35 PM PDT by DeLaine (Lord, let me be the kind of person my dog thinks I am)
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To: Paleo Conservative
I had the same problem on two laptops. I went to Windows Update, Manual ... and hid KB951748. As well as MSIE 7 on the XP laptops.

I bought Zone Alarm Internet Security Suite several years ago and have run it on XP Pro desktop, XP Home laptops, Vista Media Center laptop and now a Vista Home Premium desktop. The only problem I ever encountered was this update on my XP laptops. ZA ISS has been a good firewall and virus program ... stand out perfect compared to Norton's and McAfee which I previously used and discarded to the waste bin as problem apps.

The problem in this world is Bill Gates and Microsoft putting out broken operating systems and making purchasers, at premium prices, be their beta testers for years at a time. Not only control freaks but also monopolists. Bell Telephone never needed breaking up it gave real service and products to customers ... Microsoft needs broken apart, it is a true monopoly, as a provider of broken products, broken promises and poor service to customers.

When my last graduates high school in two years this house will use a real OS on the desktop to operate a whole house wireless system - Linux.
47 posted on 07/12/2008 7:22:11 PM PDT by K-oneTexas (I'm not a judge and there ain't enough of me to be a jury. (Zell Miller, A National Party No More))
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To: gunnyg
Here’s my chance to help the economy again—my pc was all of 30 months old—buying a new one is the least I can do!

Going to get another windoze system, or have you finally learned?

48 posted on 07/12/2008 7:28:46 PM PDT by null and void (Do/'08)
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To: Paleo Conservative

MAC is the only way to go!


49 posted on 07/12/2008 8:04:15 PM PDT by TribalPrincess2U
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To: Paleo Conservative; All
Shalom & Blessings!

I am using Vista Home Premium, and I need some help with a few problems my Dell Note Book is having.

My computer is having difficulties shutting down properly after the Updates finish downloading.

What can I do to prevent this from happening?

And another issue is that is driving us crazy is: The arrow/ cursor jumps all over the place when typing on this screen or an e-mail, how can we stop this as well?

Thanking You In Advance For Your Help.

Simcha7...(I have been away from FR for a Long time due to severe health issues.)

50 posted on 07/12/2008 8:45:40 PM PDT by Simcha7 ((The Plumb - Line has been Drawn, T'shuvah/Return for The Kingdom of HaShem is at hand!))
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To: gunnyg
Here’s my chance to help the economy again—my pc was all of 30 months old—buying a new one is the least I can do!

I switched to a Mac 2 years ago, and rarely use my two Windows PC computers any more. Not a single crash or problem on the Mac, and no virus/firewall software to worry about. I'm pondering whether to renew my Symantec/Norton antivirus subscriptions for the PC's for the next year. The Mac is just worry-free. Plus it's got unix so I get to play with that too (old-time unix admin).

51 posted on 07/12/2008 9:56:13 PM PDT by roadcat
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To: K-oneTexas
Bell Telephone never needed breaking up it gave real service and products to customers ...

I remember when it was illegal to attach an answering machine, a fax machine or a modem to your telephone line. Ma Bell would have preferred that the Internet never existed.

52 posted on 07/12/2008 9:57:23 PM PDT by HAL9000 ("No one made you run for president, girl."- Bill Clinton)
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To: HAL9000

You must go way back! I remember using my 300baud modem. What were you using, 110?


53 posted on 07/12/2008 10:31:41 PM PDT by roadcat
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To: Paleo Conservative
Microsoft didn't cause this issue, the headline is obviously misleading.

Microsoft is often criticized for its sloppy and unstable code. However, 99% of all windows issue can be traced back to 3rd party software writers who ignore the standard calls that MS makes available to all developers.

If you install windows and never install anything else, it will run forever and likely never crash or lock up. Not that it would be useful for anything but internet browsing, this should a least give everyone an idea where the problem actually is... 3rd party coders who don't play by the rules.

Zonealarm is and always has been a virus in itself, crappy and bloated code that consumes resources like it paid for them itself.

54 posted on 07/13/2008 4:05:05 AM PDT by FunkyZero
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To: pnh102

BULLCRAP!

Microsoft wrote this crap and targeted Zonealarm. It was devised to screw up people using a different firewall.

 

Zonealarm had nothing to do with it.

55 posted on 07/13/2008 9:03:34 AM PDT by Eaker (The urge to save humanity is almost always a false front for the urge to rule. (H.)
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To: FunkyZero
Microsoft didn't cause this issue, the headline is obviously misleading.

Not at all.

Windows + ZA = Internet works.

Windows gets a patch. Internet stops working.

Not sure how you can blame Symantec for ZA being broken. It was working fine until Microsoft changed something.

The ohly question is whether it's an accident or it's intentional.

Considering Microsoft's long and disgusting history of doing this kind of thing I tend to suspect the latter.

56 posted on 07/14/2008 9:36:11 AM PDT by Knitebane (Happily Microsoft free since 1999.)
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To: John Jorsett
I am thankful and glad for this article. My wife's network communications went out after the latest round of Microjunk updates. It saved me a lot of work.

I am probably going to start making all of our boxes dual boot with Linux, probably Ubuntu. When XP finally has its day way down the road, I want to be on Mac. But in the meantime with the budget the way it is, Linux is going to see a lot of use here.

57 posted on 07/14/2008 12:03:44 PM PDT by wally_bert (Tactical Is Still Missing A Chair!)
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To: pnh102
...use a real hardware firewall!

There's no such thing. What you call a "hardware" firewall is merely a box that uses software to configure traffic. That's exactly what a "software" firewall does.

58 posted on 07/14/2008 12:06:34 PM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: PAR35

XP has a built-in firewall too, doesn’t it? (I have it disabled because I use a hardware firewall/router/switch/kitchen sink.)


59 posted on 07/14/2008 12:09:32 PM PDT by kevkrom ("This is not the [fill in the blank] that I knew" - Barack Obama)
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To: roadcat
The first modem I owned was 300 baud, but before that, I was using punch tapes and 80-column cards. The Telex terminal I used communicated at 110 baud.

Computers were more mechanical than electronic back then. In the payroll department, a computer upgrade consisted of changing the size of a wheel on a fanbelt. That speeded up the rate of the "ker-chunk" sounds, and IBM charged considerably higher rent for the faster speed.

60 posted on 07/14/2008 12:30:01 PM PDT by HAL9000 ("No one made you run for president, girl."- Bill Clinton)
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