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Windows update leaves thousands unable to get online
telegraph ^ | Last Updated: 4:01pm BST 10/07/2008 | By Claudine Beaumont, Digital Channel Editor

Posted on 07/12/2008 4:16:45 PM PDT by Paleo Conservative

A software update for the Windows operating system has left hundreds and thousands of computer users unable to access the internet.

The update, known as a "patch", conflicts with another piece of software, the Zone Alarms firewall, that many people use to protect their computers from hackers and viruses.

The patch, codenamed MS08-037, was designed to fix a security loophole in the way Windows handles website addresses. It was discovered that there was a weakness with the operating system that could allow hackers to re-route legitimate web pages to malicious websites instead, and leave internet users open to fraud and viruses.

But the fix proved incompatible with the ZoneAlarm firewall, and within hours of downloading the software update, users were reporting problems with their internet connections. The problem affected thousands of computer users who use the free Zone Alarms firewall to protect their machines.

..........................

ZoneLabs, the company that makes ZoneAlarms, was last night recommending that computer users affected by the technical glitch uninstall the conflicting software update until a more permanent solution could be found. Computer users will be able to identify the rogue patch by its serial number, KB951748.

.......................


(Excerpt) Read more at telegraph.co.uk ...


TOPICS: Business/Economy; Miscellaneous; News/Current Events
KEYWORDS: internet; malware; marines; microsoft; msn; oops; spyware; windows; windowsupdate; windoze; zonealarm
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To: PAR35

bttt


21 posted on 07/12/2008 4:52:13 PM PDT by GOPJ (When your ideology makes no sense it costs more to sell. Freeper ArmstedFragg)
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To: PAR35

Or, uninstall Zonealarm.


22 posted on 07/12/2008 5:00:23 PM PDT by Ingtar (Haley Barbour 2012, Because he has experience in Disaster Recovery. - ejonesie22)
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To: DeLaine

Should you ever manage to get back on line ping.


23 posted on 07/12/2008 5:01:13 PM PDT by null and void (Do/'08)
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To: pnh102
THIS IS NOT A WINDOWS PROBLEM!

That depends on whether Microsoft allows ZoneAlarm to have early access to patches for testing purposes before the public release. And for popular software like ZoneAlarm, it's arguable that Microsoft should test all of their patches for compatibility.

We do agree that the hardware firewall is a better solution.

24 posted on 07/12/2008 5:05:41 PM PDT by HAL9000 ("No one made you run for president, girl."- Bill Clinton)
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To: aft_lizard

[Zone Alarm sucks,]

I dumped ZA years ago as it seemed to grab my computer and turn into a virus, almost as bad as the famous Norton Virus.


25 posted on 07/12/2008 5:06:34 PM PDT by dbacks (Taglines for sale or rent.)
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To: Viking2002

[Well, I’ll be switched - 18 posts already, and no Linux purists have jumped into the fray yet. Amazing. ]

And no MAC attackers. I guess they are all busy justifying the horrible fouled up IPODII Phone.


26 posted on 07/12/2008 5:10:44 PM PDT by dbacks (Taglines for sale or rent.)
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To: Paleo Conservative

This is MS’ new security feature. If you can’t get to the net, you can’t get a virus, trojan or any other MTD (Microsoft Transmitted Disease) on your system.


27 posted on 07/12/2008 5:13:15 PM PDT by AFreeBird
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To: John Jorsett
It’s hard to believe that they wouldn’t have tested it with a popular firewall like ZoneAlarm.

Is it?

28 posted on 07/12/2008 5:18:14 PM PDT by null and void (Do/'08)
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To: Viking2002
Well, I'll be switched - 18 posts already, and no Linux purists have jumped into the fray yet. Amazing.

Actually we don't have have to spend our Saturdays fixing Windows problems. I just got back from the river, myself.

29 posted on 07/12/2008 5:19:38 PM PDT by steve86 (Acerbic by nature, not nurture™)
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To: Paleo Conservative; Constitutionalist Conservative
I found a thread from July 9 about this problem.

Micosoft Update KB951748 (WinXP) kills ZoneAlarm Firewall
ZoneAlarm forum ^ | July 9, 2008 | ZoneAlarm forum moderator
http://www.freerepublic.com/focus/f-chat/2043045/posts Posted on 7/9/2008 12:29:36 PM by Constitutionalist Conservative

30 posted on 07/12/2008 5:25:24 PM PDT by Paleo Conservative (Drill Here. Drill Now. Pay Less.)
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To: Ingtar
Or, uninstall Zonealarm.

No, that would just be rewarding Microsoft for their malfeasance.

31 posted on 07/12/2008 5:25:32 PM PDT by PAR35
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To: coconutt2000

>>Which for the “mundane” may have been impossible to download since they couldn’t get online... ;-)

Yes, good point. I was in the same boat but I had the luxury of having other computers on my network that I verified were able to get on the net. So I knew it was my PC. And I also knew that it was right after “Patch Tuesday” when it happened, so I was pretty sure that it was the MS patch that broke it.

I looked in the ZoneAlarm logs and watched it blocking my attempts at hitting the net, so I knew pretty quickly what it was. I uninstalled ZoneAlarm and was back on the net in a few minutes.


32 posted on 07/12/2008 5:30:33 PM PDT by RingerSIX
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To: John Jorsett
It’s hard to believe that they wouldn’t have tested it with a popular firewall like ZoneAlarm.

Aren't you familiar with the old slogan, "DOS isn't done until Lotus won't run".

33 posted on 07/12/2008 5:32:15 PM PDT by PAR35
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To: Eaker

Looks like you weren’t the only one this happened to.


34 posted on 07/12/2008 5:33:22 PM PDT by TheMom (My baby just graduated from High School - send money for college!)
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To: PAR35; aft_lizard; shield; murron; pnh102; Ingtar; HAL9000; dbacks; AFreeBird; steve86
No, that would just be rewarding Microsoft for their malfeasance.

Plus Windows 2000 does not have a built in firewall. There are plenty of perfectly good computers that have Windows 2000 installed but don't have enough computing power to run XP. Zone Alarm runs on Windows 2000 and has a free version available.

35 posted on 07/12/2008 5:35:07 PM PDT by Paleo Conservative (Drill Here. Drill Now. Pay Less.)
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To: Ingtar
Or, uninstall Zonealarm.

It took me about a week to get rid of ZA a couple of years ago. Never will I install it on my PC again.

36 posted on 07/12/2008 5:36:39 PM PDT by my right
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To: Paleo Conservative

Well, I’ve installed my last Windows update, and this is my last Windows-based computer. I’ve read and seen enough about Vista, XP service pack 3, and the damage caused to working systems by various “critical” updates to know that Microsoft at the very least doesn’t care about serving their customers, or possibly actively wishes to harm them.

I’m not sure whether my next computer will be Apple or Linux, but I know it won’t have Windows on it.


37 posted on 07/12/2008 5:51:46 PM PDT by tvdog12345
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To: Paleo Conservative

Well, NSDT!

While downloading Windows Updates several days ago, my PC suddenly died—have been unable to start it again.

Here’s my chance to help the economy again—my pc was all of 30 months old—buying a new one is the least I can do!


38 posted on 07/12/2008 5:52:56 PM PDT by gunnyg
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To: Paleo Conservative
I run Windows Vista SP 1 on two of my computers so the issue hasn't affected me. I have Zone Alarm Internet Security Suite installed on both of them. No Internet connectivity issues with my broadband router thus far.

"Show me just what Mohammed brought that was new, and there you will find things only evil and inhuman, such as his command to spread by the sword the faith he preached." - Manuel II Palelologus

39 posted on 07/12/2008 5:58:12 PM PDT by goldstategop (In Memory Of A Dearly Beloved Friend Who Lives In My Heart Forever)
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To: Paleo Conservative

I don’t have Zone Alarm, but something sure has been wrong the last two days—either the I cannot connect to the internet, or I get booted off repeatedly.

Does Zaspersky have the same issues with the firewall?


40 posted on 07/12/2008 5:58:42 PM PDT by madison10
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