Service problems disable Wells Fargo ATMs

http://www.mercurynews.com/breakingnews/ci_6671670 ^ | 2007-08-20 | AP

[N3WBI3]

SAN FRANCISCO—Service problems disabled ATMs and online accounts at Wells Fargo & Co. for at least 24 hours starting Sunday afternoon, leaving some customers of the nation's fifth largest bank unable to get cash or use debit cards to pay for goods. San Francisco-based Wells Fargo would not say how many customers or machines were affected but acknowledged that services were down throughout the company—from personal banking Web sites and ATMs to the processing of mortgage and student loans. "Customers may continue to experience transaction difficulties or delays in our stores, at ATMs and at the point-of-sale ... and processing for some mortgage, home equity, student loans and remittances," Wells Fargo spokeswoman Julia S. Tunis said. "Our systems teams are working to fix those problems and we hope to have all channels fully available soon." Angry customers complained Monday at many of the bank's 6,000 branches nationwide. Customers could get cash if they went into a branch and talked to a teller—but they had no way of getting cash after-hours.

[N3WBI3]

Did not see anything on this

[freekitty]

That figures. It’s my bank. LOL

[T. P. Pole]

Being in the industry, it is much worse then just the ATMs.

[MrLee]

My Credit Union Visa Debit Card wouldn’t work at Wal-Mart this afternoon. I was trying to buy “Goldfinger” dvd because my Laser Disc player finally died.....

[Michael Barnes]

Has to be mainframe related..

[Spktyr]

[Spktyr]

[N3WBI3]

I had heard it was also the websites which gets me to wonrdering about their DB’s

[TxCopper]

**Insider Information**

Scheduled updates last weekend did not go so well.

The teller/personal banker system was down all day. All teller transactions required verbal approval from banker support.

No new accounts were opened on the system today.

Bad bad bad. Losing a sales day sucks for them.

[HereInTheHeartland]

Maybe weather related due to the flooding in southern MN.
Systems usually come up quicker than this..

[Joan Kerrey]

This should be temporary. I withdrew more cash than usual Saturday and it threw all their electronics off balance.

[packrat35]

Probably getting that “press one for spanish” thing going.

[RightWhale]

Better than it could have been like when the satellite went out a couple years ago.

[freekitty]

Good old Wells Fargo.

[cmsgop]

Alot of the Moonbat Sites are tying this in to a Sub-Prime Collapse for Well Fargo today.

[freekitty]

Wouldn’t you know.

[yevgenie]

A lot of the Moonbat Sites are tying this in to a Sub-Prime Collapse for Well Fargo today.
Moonbats have trouble tying their own shoelaces.