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The Record Industry's Decline
Rolling Stone ^ | 19 June 2007 | Brian Hiatt and Evan Serpick

Posted on 06/29/2007 10:29:49 AM PDT by ShadowAce

For the music industry, it was a rare bit of good news: Linkin Park's new album sold 623,000 copies in its first week this May -- the strongest debut of the year. But it wasn't nearly enough. That same month, the band's record company, Warner Music Group, announced that it would lay off 400 people, and its stock price lingered at fifty-eight percent of its peak from last June.

Overall CD sales have plummeted sixteen percent for the year so far -- and that's after seven years of near-constant erosion. In the face of widespread piracy, consumers' growing preference for low-profit-margin digital singles over albums, and other woes, the record business has plunged into a historic decline.

The major labels are struggling to reinvent their business models, even as some wonder whether it's too late. "The record business is over," says music attorney Peter Paterno, who represents Metallica and Dr. Dre. "The labels have wonderful assets -- they just can't make any money off them." One senior music-industry source who requested anonymity went further: "Here we have a business that's dying. There won't be any major labels pretty soon."

In 2000, U.S. consumers bought 785.1 million albums; last year, they bought 588.2 million (a figure that includes both CDs and downloaded albums), according to Nielsen SoundScan. In 2000, the ten top-selling albums in the U.S. sold a combined 60 million copies; in 2006, the top ten sold just 25 million. Digital sales are growing -- fans bought 582 million digital singles last year, up sixty-five percent from 2005, and purchased $600 million worth of ringtones -- but the new revenue sources aren't making up for the shortfall.

More than 5,000 record-company employees have been laid off since 2000. The number of major labels dropped from five to four when Sony Music Entertainment and BMG Entertainment merged in 2004 -- and two of the remaining companies, EMI and Warner, have flirted with their own merger for years.

About 2,700 record stores have closed across the country since 2003, according to the research group Almighty Institute of Music Retail. Last year the eighty-nine-store Tower Records chain, which represented 2.5 percent of overall retail sales, went out of business, and Musicland, which operated more than 800 stores under the Sam Goody brand, among others, filed for bankruptcy. Around sixty-five percent of all music sales now take place in big-box stores such as Wal-Mart and Best Buy, which carry fewer titles than specialty stores and put less effort behind promoting new artists.

Just a few years ago, many industry executives thought their problems could be solved by bigger hits. "There wasn't anything a good hit couldn't fix for these guys," says a source who worked closely with top executives earlier this decade. "They felt like things were bad and getting worse, but I'm not sure they had the bandwidth to figure out how to fix it. Now, very few of those people are still heads of the companies."

More record executives now seem to understand that their problems are structural: The Internet appears to be the most consequential technological shift for the business of selling music since the 1920s, when phonograph records replaced sheet music as the industry's profit center. "We have to collectively understand that times have changed," says Lyor Cohen, CEO of Warner Music Group USA. In June, Warner announced a deal with the Web site Lala.com that will allow consumers to stream much of its catalog for free, in hopes that they will then pay for downloads. It's the latest of recent major-label moves that would have been unthinkable a few years back:

So who killed the record industry as we knew it? "The record companies have created this situation themselves," says Simon Wright, CEO of Virgin Entertainment Group, which operates Virgin Megastores. While there are factors outside of the labels' control -- from the rise of the Internet to the popularity of video games and DVDs -- many in the industry see the last seven years as a series of botched opportunities. And among the biggest, they say, was the labels' failure to address online piracy at the beginning by making peace with the first file-sharing service, Napster. "They left billions and billions of dollars on the table by suing Napster -- that was the moment that the labels killed themselves," says Jeff Kwatinetz, CEO of management company the Firm. "The record business had an unbelievable opportunity there. They were all using the same service. It was as if everybody was listening to the same radio station. Then Napster shut down, and all those 30 or 40 million people went to other [file-sharing services]."

It all could have been different: Seven years ago, the music industry's top executives gathered for secret talks with Napster CEO Hank Barry. At a July 15th, 2000, meeting, the execs -- including the CEO of Universal's parent company, Edgar Bronfman Jr.; Sony Corp. head Nobuyuki Idei; and Bertelsmann chief Thomas Middelhof -- sat in a hotel in Sun Valley, Idaho, with Barry and told him that they wanted to strike licensing deals with Napster. "Mr. Idei started the meeting," recalls Barry, now a director in the law firm Howard Rice. "He was talking about how Napster was something the customers wanted."

The idea was to let Napster's 38 million users keep downloading for a monthly subscription fee -- roughly $10 -- with revenues split between the service and the labels. But ultimately, despite a public offer of $1 billion from Napster, the companies never reached a settlement. "The record companies needed to jump off a cliff, and they couldn't bring themselves to jump," says Hilary Rosen, who was then CEO of the Recording Industry Association of America. "A lot of people say, 'The labels were dinosaurs and idiots, and what was the matter with them?' But they had retailers telling them, 'You better not sell anything online cheaper than in a store,' and they had artists saying, 'Don't screw up my Wal-Mart sales.' " Adds Jim Guerinot, who manages Nine Inch Nails and Gwen Stefani, "Innovation meant cannibalizing their core business."

Even worse, the record companies waited almost two years after Napster's July 2nd, 2001, shutdown before licensing a user-friendly legal alternative to unauthorized file-sharing services: Apple's iTunes Music Store, which launched in the spring of 2003. Before that, labels started their own subscription services: PressPlay, which initially offered only Sony, Universal and EMI music, and MusicNet, which had only EMI, Warner and BMG music. The services failed. They were expensive, allowed little or no CD burning and didn't work with many MP3 players then on the market.

Rosen and others see that 2001-03 period as disastrous for the business. "That's when we lost the users," Rosen says. "Peer-to-peer took hold. That's when we went from music having real value in people's minds to music having no economic value, just emotional value."

In the fall of 2003, the RIAA filed its first copyright-infringement lawsuits against file sharers. They've since sued more than 20,000 music fans. The RIAA maintains that the lawsuits are meant to spread the word that unauthorized downloading can have consequences. "It isn't being done on a punitive basis," says RIAA CEO Mitch Bainwol. But file-sharing isn't going away -- there was a 4.4 percent increase in the number of peer-to-peer users in 2006, with about a billion tracks downloaded illegally per month, according to research group BigChampagne.

Despite the industry's woes, people are listening to at least as much music as ever. Consumers have bought more than 100 million iPods since their November 2001 introduction, and the touring business is thriving, earning a record $437 million last year. And according to research organization NPD Group, listenership to recorded music -- whether from CDs, downloads, video games, satellite radio, terrestrial radio, online streams or other sources -- has increased since 2002. The problem the business faces is how to turn that interest into money. "How is it that the people that make the product of music are going bankrupt, while the use of the product is skyrocketing?" asks the Firm's Kwatinetz. "The model is wrong."

Kwatinetz sees other, leaner kinds of companies -- from management firms like his own, which now doubles as a record label, to outsiders such as Starbucks -- stepping in. Paul McCartney recently abandoned his longtime relationship with EMI Records to sign with Starbucks' fledgling Hear Music. Video-game giant Electronic Arts also started a label, exploiting the promotional value of its games, and the newly revived CBS Records will sell music featured in CBS TV shows.

Licensing music to video games, movies, TV shows and online subscription services is becoming an increasing source of revenue."We expect to be a brand licensing organization," says Cohen of Warner, which in May started a new division, Den of Thieves, devoted to producing TV shows and other video content from its music properties. And the record companies are looking to increase their takes in the booming music publishing business, which collects songwriting royalties from radio play and other sources. The performance-rights organization ASCAP reported a record $785 million in revenue in 2006, a five percent increase from 2005. Revenues are up "across the board," according to Martin Bandier, CEO of Sony/ATV Music Publishing, which controls the Beatles' publishing. "Music publishing will become a more important part of the business," he says. "If I worked for a record company, I'd be pulling my hair out. The recorded-music business is in total confusion, looking for a way out."

Nearly every corner of the record industry is feeling the pain. "A great American sector has been damaged enormously," says the RIAA's Bainwol, who blames piracy, "from songwriters to backup musicians to people who work at labels. The number of bands signed to labels has been compromised in a pretty severe fashion, roughly a third."

Times are hard for record-company employees. "People feel threatened," says Rosen. "Their friends are getting laid off left and right." Adam Shore, general manager of the then-Atlantic Records-affiliated Vice Records, told Rolling Stone in January that his colleagues are having an "existential crisis." "We have great records, but we're less sure than ever that people are going to buy them," he says. "There's a sense around here of losing faith."


TOPICS: Business/Economy
KEYWORDS: buggywhipmakers; industrysuicide; mp3; music; riaa
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To: gathersnomoss

Yep, it is ALL your fault. Now the RIAA has another person to sue!


21 posted on 06/29/2007 10:58:43 AM PDT by bfree (liberalism is the enemy of freedom!!!)
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To: Hemingway's Ghost
I haven't seen the inside of a record store for years.

The closest I've come is walking down the CD aisle at Wal-Mart on my way to another destination. I just don't hear anything good on radio that wasn't produced in the 20th century.

22 posted on 06/29/2007 10:59:22 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: wideawake
...Linkin Park is garbage, utter garbage.

If heard OF them--never heard their music.

23 posted on 06/29/2007 11:00:06 AM PDT by ShadowAce (Linux -- The Ultimate Windows Service Pack)
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To: ShadowAce

excellent read.. thanks for posting...


24 posted on 06/29/2007 11:02:19 AM PDT by tje
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To: fullchroma
Modern albums have one or two quality songs and the rest is filler.

They're called anchor songs, it was a marketing theory that was first developed in the 50's but didn't become common practice until the 70's.

Rolling Stone had a big article about Anchor Songs about 9 or 10 years ago. The thing that most caught my attention was that during that time if a band produced too many songs that the execs deemed too good, they would be held off the album and saved for a later release.
They knew that fans from that era were loyal and would buy the album anyway so they deliberately used that loyalty to screw them.

Now that single song downloads are the rage dejour, the only CDs that seem to make any headway in sales are the greatest hits albums.
25 posted on 06/29/2007 11:02:42 AM PDT by HEY4QDEMS (Sarchasm: The gulf between the author of sarcastic wit and the person who doesn't get it.)
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To: Hemingway's Ghost
“I haven’t seen the inside of a record store for years.”

Neither have I - because they’re all gone in the areas I have lived lately! I do miss them, even though I’m more likely to order from an online retailer.

26 posted on 06/29/2007 11:03:37 AM PDT by PCBMan (WTF = Where's The Fence?)
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To: weegee

I suspect that the “music industry” for Mexicans in the U.S. is alive and thriving and run by Mexican immigrants, just as the “music industry” of the 1950s and early 60s that gave us blues and rock’n’roll was run by Jewish, Turkish immigrants, and by one redneck Sam Phillips, who sold the the Jews up north his blues masters. Distribution, jukeboxes were controlled by the mob, radio, by a payola scheme that exists to this day in a different form. Corporatize any cultural product and you’ll kill it.

And yes, the British Invasion took at least 2 - 3 years to travel across the ocean in the early 1960s.


27 posted on 06/29/2007 11:05:20 AM PDT by Revolting cat! (We all need someone we can bleed on...)
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Can someone tell me if the recording companies count legal downloads as a ‘record sale’? Since I listen to most of my music thru my computer while working or on my mp3 player, I tend to download rather than buy a CD. I still buy music tho and I’m sure I’m not the only person who buys music this way. What is it the record companies want - that people buy the physical CD?

On the other hand, maybe the record companies could put out music people want to hear. Thank goodness Smashing Pumpkins is getting back together...


28 posted on 06/29/2007 11:05:58 AM PDT by radiohead
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To: A_Former_Democrat

“December 31, 1989 . . .The Day the Music Died, Part II”

What happened on that date?


29 posted on 06/29/2007 11:06:23 AM PDT by PCBMan (WTF = Where's The Fence?)
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To: ShadowAce

I still prefer CDs over downloaded files. Why? MP3 files are compressed and don’t sound as good. However, I don’t buy many CDs because I don’t listen to modern American pop music (total garbage) and the eclectic mix of music that I want isn’t available at Walmart or even record stores. If do I buy a CD online, it is because they have sound clips to preview what the music sounds like — I absolutely won’t buy until I’ve heard it — no more junk for me! Nearly all that I buy comes from minor labels or independent musicians. The major labels are peddling overpriced junk.


30 posted on 06/29/2007 11:07:00 AM PDT by TexasRepublic (Afghan protest - "Death to Dog Washers!")
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To: ShadowAce

Suing your customers and threatening to “interrogate” little girls doesn’t help either...


31 posted on 06/29/2007 11:07:58 AM PDT by Virginia Ridgerunner ("Si vis pacem para bellum")
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To: ShadowAce

The recording industry is concentrating on HOW its music is being delivered. I see the problem as WHAT they are delivering. If there’s nothing worth listening to, it doesn’t matter if its delivered by album, CD, Napster or iPod.

I consider ‘Dire Straits’ to be the last great talent. They put out their last album in 1991 and broke up in 1995.

Nothing else has come close since.


32 posted on 06/29/2007 11:08:40 AM PDT by kidd
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To: ShadowAce
The closest I've come is walking down the CD aisle at Wal-Mart on my way to another destination. I just don't hear anything good on radio that wasn't produced in the 20th century.

I'm shocked that anyone still listens to regular broadcast radio to hear good music. If it weren't for talk or sports, I'd have no use for terrestrial radio at all. Satellite is where it's at.

33 posted on 06/29/2007 11:08:52 AM PDT by Hemingway's Ghost (Spirit of '75)
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To: A_Former_Democrat

The Counting Crows’ “August and Everything After” may have been the last really good CD to hit the market — and that was something like 15 years ago.


34 posted on 06/29/2007 11:09:54 AM PDT by Alberta's Child (I'm out on the outskirts of nowhere . . . with ghosts on my trail, chasing me there.)
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To: ShadowAce

Any one want to buy a Dual 1099 turntable in good to excellant condition?

I guess I need to unload all the vinyl records...... they’re not coming bck.


35 posted on 06/29/2007 11:11:10 AM PDT by bert (K.E. N.P. +12 . Happiness is a down sleeping bag)
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To: ShadowAce
what's an Ipod?.......

just as I get my cassette collection updated to CD's, now we have Ipods, whatever they are......

36 posted on 06/29/2007 11:12:37 AM PDT by cherry
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To: ShadowAce

It’s too bad. When AOR was good, it was very good.


37 posted on 06/29/2007 11:12:50 AM PDT by clyde asbury
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To: AFPhys
What the record companies failed to understand is that they enjoyed a brief technology window.

Before 1920, musicians made money by performing live and/or selling sheet music.

From 1920-1990 it was prohibitively expensive to professionally record music and distribute high-quality copies on a massive scale.

Very few people could afford their own recording studio or record-pressing plant, so they had to go to the record companies. Musicians and their associates started making more money selling recorded music than in performing and promoting live performances.

But now, for a couple of grand you can soundproof a room in your basement and record music on a digital 4-track.

For ten bucks a month you can distribute the music through a website and make an infinite number of copies.

Technology passed them by at 100 mph and they never even paid attention. Their oligopoly is gone.

38 posted on 06/29/2007 11:16:12 AM PDT by wideawake ("Pearl Harbor is America's fault, right, Mommy?" - Ron Paul, age 6, 12/7/1941)
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To: kidd
“I consider ‘Dire Straits’ to be the last great talent. They put out their last album in 1991 and broke up in 1995.
Nothing else has come close since.”

Mark Knopfler’s “Sailing to Philadelphia” didn’t float your boat?

39 posted on 06/29/2007 11:18:10 AM PDT by PCBMan (WTF = Where's The Fence?)
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To: ShadowAce
If heard OF them--never heard their music.

Imagine if you will:

(1) Whiny emo vocals

(2) Derivative guitar riffs reminiscent of airbrushed grunge and metal

(3) Weak lyrics delivered with a wack flow by boring MCs

(4) Played-out beats.

That's Linkin Park.

40 posted on 06/29/2007 11:18:52 AM PDT by wideawake ("Pearl Harbor is America's fault, right, Mommy?" - Ron Paul, age 6, 12/7/1941)
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