Verizon cant do math.

[minus_273]

It appears Verizon is unable to tell the difference between 1 dollar and 1 cent. This is a hilarious clip of a customer service request where a person is repeatedly quoted .002 cents then billed .002 dollars. No one at verizon can figure out that .002 cents is not .002 dollars.

audio clip

enjoy the laugh.

[minus_273]

I notice no mention of this on the dino media. Lets give it a few days.

[TheErnFormerlyKnownAsBig]

Verizon cant do math.

Something in here about kettles and blackness. Haha.

[reg45]

Perhaps if they talked about rupees and paise instead of dollars and cents, the customer service people might understand.

[minus_273]

my apostrophe key is busted. :-p

[minus_273]

the call center folk in this case were all americans or canadians i couldnt tell

[seacapn]

What an insanely frustrating call! It's like trying to teach a young, slow, stubborn kid how to add.

[Tanniker Smith]

It aint just Verizon. Search the records after Election Day! Sorry, but I forget the state. But they voted for a .09-cent tax on cigarettes. (Okay, I'm making up the number, too, but the decimal point was the point of the story, and I'm allowed because I'm in a cold basement getting ready for school tomorrow -- well, I will be when I stop doing this -- and I was out late last night celebrating my b'day, so there.)

TS

[Orange1998]

We are talking millions of dollars in over charges. It won't be long before the AG get involved.

[minus_273]

My favorite part:

G: Okay, is there a difference between 2 dollars and 2 cents?
M: Well, yeah, sir..
G: Well okay, is it.. is there a difference between .002 dollars and .002 cents?
M: .002 dollars and .002 cents.
G: Yes, is there a difference between..
M: Sir, sir, they're.. they're both the same if you, if you look at 'em on paper-wise
G: No.. they're not, actually. It.. is .5 dollars the same as .5 cents?
M: Is .5 dollars..?
G: Is half a dollar..
M: That would be.. That would be 50 cents.
G: A half a dollar.. is it the same as a half of a cent?
M: No.
G: Right.
M: Okay.
G: So, clearly, two one-thousandths of a dollar, which is your rate for airtime as I now understand it, uh, your rate per kilobyte in Canada is two one-thousandths of a dollar. But two one-thousandths of a dollar is different than two one-thousandths of a *cent*. What I was quoted was .002 cents. That's two one-thousandths of a cent per kilobyte.
M: Mmhm. okay...?

[minus_273]

this should really be used for a stay in school ad or something.

[plain talk]

No one at verizon can figure out that .002 cents is not .002 dollars.

Not a single person at Verizon can figure that out? No one? They must have a couple hundred thousand employees. Is that what you are saying? :-)

[xjcsa]

Absolutely unbelievable...wow.

[lightman]

Further proof of the brain atrophy caused by overuse of calculators.

[AZLiberty]

One of the anti-smoking propositions on the recent Arizona ballot included a provision for an additional tax of 0.80 cents per pack of cigarettes (I don't remember the exact number). If it had passed, the proponents who had mistyped the proposition were expecting judges to rule that the clear intent of the proposition was 80 cents, or 0.80 dollars, not 0.80 cents.

[HawaiianGecko]

I had to stop listening after about 5 minutes for fear I'd die laughing.

[Jet Jaguar]

I figured your mathematical skills would help.

[Dallas59]

This phone call may be recorded for training purposes...

[Enterprise]

These people are dense about cents.

[bannie]

I just sent this to some math teachers...this is SO FUNNY!!!!

The guy still doesn't get it.

[Darnright]

Man, this is just amazing. How the poor customer keeps his temper is beyond me.