Best Buy sucks anyways.
The last time I bought a 5 disc DVD player from them?:
After my last 5 disc DVD player quit on me (after owning it only a couple of months), today I took it back to the store to have it fixed, get my money back, or get it exchanged for another DVD player. I settled on exchanging it for a brand new DVD player of my choice. Though I don't know much about DVD players, I KNEW I didn't want the same one I had last time (seeing how it conked out on me after only a couple months) , so I settled on this "Samsung DVD-C631P Progressive Scan 5-Disc DVD Player".
THIS was a WORSE mistake than my last DVD player. I brought it straight home from the store, attached it to the TV, turned it on, got the samsung logo up, put a dvd movie in it and....nothing. Instead, on my tv screen, the dvd player displays the following text: "This disc cannot be played. Please check the disc". Of course, no matter what disc out of my entire DVD library I put in, I STILL got the same message. (YES, I checked the region codes of the DVD's to make sure they matched with the player)
I tried putting only one disc in the carousel and got nothing but the "disc cannot be played" message. I put in three dvd's, I got the same message, I pressed "disc skip" a couple times on the remote, hallelujah...it finally played a movie!
My joy was short lived. For, after that movie was over, I pressed the disc skip button on the remote again in order to see the next movie. Again I got the "disc cannot be played...etc" message. Thinking that maybe the DVD player was trying to "read" an empty spot in the carousel, I filled up the carousel with 5 discs in the hopes that at least one would play, but no go. This time around, it wouldnt play ANY of the discs on the carousel, including the one it had previously played for me! ("This disc cannot be played. Please check the disc", "This disc cannot be played. Please check the disc", "This disc cannot be played. Please check the disc", ad infinitum)
I had absolutely NO trouble with these dvd discs on my last player just a day or two ago (no trouble with one of them, much less all 5 of them), so I KNOW that the discs werent the problem. The problem was this worthless piece of junk Samsung has the nerve to call a DVD "player". It would be more accurate for them to call this thing a doorstop, because thats all its good for.
This worthless piece of junk is going to be taken back to the store first thing tomorrow, and I'm going to exchange it for yet another DVD player. I do not know which brand I shall choose this time, but it WON'T be a Samsung.
July 5 update: I brought it to the store in the hopes of exchanging it for another player of another brand, but the store (Best Buy) wouldnt allow me that option. They insisted it had to be taken to be repaired (I have a two year service plan), so I reluctantly agreed. The average time they tell me to get the player back is about 4-6 weeks(!!!). So, when I get it back, I'm stuck with this player. HOPEFULLY it will work by then. If not, it's just gonna cost them more to send out my player to be repaired again.
Do you have an alternative to BB that you can recommend?
Political considerations aside, and political correctness, Best Buy has always been among the best consumer companies about...right up to the point of sale...then it's caveat emptor writ large...BUYER BEWARE...after you leave these premises...YOU ARE ON YOUR OWN!!!...It makes sense that a corporation with such a philosophy would not want to associate itself with Christmas...Luckily, we have Circuit City in my neighborhood, as well.
We have had more than one clash with Best Buy. I won't recount them in your detail. We simply won't buy anything at that (God)awful company for the rest of my life.
I hope you don't make calendars for a living.
Gee. I didn't know this thread was a consumer report on DVD players. Sheesh.
Ha ! Try LCD TVs.
Two days before Christmas last year I bought a 32" LCD HD TV (Sony) at Circuit City - our Christmas present to ourselves. I opened it upon arriving home and plugged it all together - nada. No power, nothing. I called the store, they said bring it back. I drove the 26 miles back to the store, and was given another one in exchange, the last one they had in stock. I drove the 26 miles home, removed it from the box and plugged it all together. Would you believe - this one turned on, but all the controls were dead. Couldn't change channels, set up the settings, change the volume, nothing. I called the store again - they were incredulous and said, well, bring it back. Again. I drove back there the next day, another 26 miles, on Christmas Eve. By now I'm really steamed because I had a housefull of company coming later that afternoon and had a lot to do. They set it up and confirmed it was defective. Since they didn't have another one, and because I had had so many problems, they gave me a better TV and gave me a credit for the cost of the extended warranty on top.
A year later, it's still working. I got a better deal, but it cost me about 6 hours of my time.
We may be getting cheaper goods, but it's only cheap in nominal price.