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[Texas:] H-E-B pulls tortillas after equipment trouble
Corpus Christi Caller-Times ^ | July 15, 2006 | Jaime Powell

Posted on 07/15/2006 8:33:22 AM PDT by SwinneySwitch

Also, packages may be returned for full refund

Checking the batches of corn tortillas at the local H-E-B manufacturing plant Thursday, quality assurance workers noticed chunks of metal showing up in the popular foodstuff, and immediately issued a precautionary recall, H-E-B spokeswoman Shelley Parks said.

"We don't know how many are affected," Parks said. "But to be on the safe side we issued the recall."

The tortillas in question are H-E-B and Mi Tradicion brands white and yellow corn tortillas, in all quantity packages, according to a statement from H-E-B.

The exact items are:

H-E-B brand yellow corn tortillas, 10, 30, 36, 50 and 80 counts.

H-E-B brand white corn tortillas, 30, 36, 50 and 80 counts.

H-E-B brand homestyle white corn tortillas, 12 and 30 counts.

Mi Tradicion yellow corn tortillas, 36 count.

Mi Tradicion white tortillas 36 and 90 count.

The statewide recall is limited to only the two brands of white and yellow corn tortillas and is because of an equipment malfunction. Tortillas made in-store and other packaged brands are not affected, according to H-E-B.

Parks said the pieces of metal showing up in the tortillas were large. "Not metal shavings - the pieces were big enough to see," she said.

The tortillas in H-E-B stores statewide were pulled from the shelves immediately Thursday and destroyed and there have been no reports of defective tortillas from consumers, Parks said.

If customers recently purchased the product or have it on their pantry shelves at home they are encouraged to return it to H-E-B for a full refund.

"Even if a customer bought tortillas a week or so before this happened, if they are concerned in any way they are encouraged to return them for a full refund," Parks said.

Tortillas on H-E-B shelves Friday were not affected, she said.

David Kassabian contributed to this report. Contact Jaime Powell at 886-3716 or HYPERLINK mailto:powellj@caller.com powellj@caller.com


TOPICS: Business/Economy; Culture/Society; News/Current Events; US: Texas
KEYWORDS: food; heb; hebtossedthem; recall; redraiders; texastech; tortillas
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"Even if a customer bought tortillas a week or so before this happened, if they are concerned in any way they are encouraged to return them for a full refund," Parks said.
1 posted on 07/15/2006 8:33:24 AM PDT by SwinneySwitch
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To: hispanarepublicana; LongElegantLegs; radar101; RamingtonStall; engrpat; HamiltonFan; Draco; ...

Tortilla ping!


2 posted on 07/15/2006 8:40:29 AM PDT by SwinneySwitch (Tortillas-beyond your expectations!)
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To: SwinneySwitch

I don't understand how it could happen. I worked a Dawn foods, making dry mixes years ago. The detection equipment would detect wood slivers and shut everything down.


3 posted on 07/15/2006 8:43:10 AM PDT by cripplecreek (I'm trying to think but nothing happens)
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To: cripplecreek

One would think the squisher thingie would have detected a malfunction when it hit a big chunk of metal. I can't see both white AND yellow batches being contaminated. I wonder if it's something else like rat droppings and they just don't want to admit it.


4 posted on 07/15/2006 8:55:30 AM PDT by mtbopfuyn (I think the border is kind of an artificial barrier - San Antonio councilwoman Patti Radle)
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To: mtbopfuyn
...I wonder if it's something else like rat droppings and they just don't want to admit it.

Well, thanks, now I feel better about it. /sarc
5 posted on 07/15/2006 9:21:38 AM PDT by true_blue_texican
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To: SwinneySwitch; cripplecreek; true_blue_texican; mtbopfuyn

Whatya expect from Howard E. Butt?


6 posted on 07/15/2006 9:32:56 AM PDT by sam_paine (X .................................)
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To: sam_paine
Actually, I have learned to expect quality foods, excellent fresh produce and meat, and well run stores from Mr. Howard E. Butt.

He has probably learned to expect childish comments about his name from juveniles like yourself.

7 posted on 07/15/2006 9:36:39 AM PDT by basil (Exercise your 2nd amendment - buy another gun today)
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To: sam_paine

I expect some of the best food available anywhere and that's usually what I get.


8 posted on 07/15/2006 10:17:03 AM PDT by DaGman
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To: basil
He has probably learned to expect childish comments about his name from juveniles like yourself.

I look forward to seeing you Sunday, as well, basil. For crying out loud, lighten up, will ya?

9 posted on 07/15/2006 10:17:37 AM PDT by sam_paine (X .................................)
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To: DaGman; basil; mtbopfuyn

You guys are great! MTBOP suggests they have rat droppings in their food, and *I* get the response for maligning Howard's stores. Weeee!


10 posted on 07/15/2006 10:20:05 AM PDT by sam_paine (X .................................)
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To: SwinneySwitch

In the name of obragore, I demand a recount of the metal-infused tortillas!


11 posted on 07/15/2006 10:40:13 AM PDT by machogirl
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To: sam_paine

Good point! Sorry!


12 posted on 07/15/2006 10:46:05 AM PDT by DaGman
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To: DaGman; basil

Aww. Basil won't give me any credit, but being from DFW area originally, I used to always post this on HEB threads because people from outside central texas usually think that means "Hurst-Euless-Bedford Area"---at least I never understood why a grocery store in Austin would be named HEB when I first moved here....


13 posted on 07/15/2006 10:54:46 AM PDT by sam_paine (X .................................)
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To: sam_paine

I'm pretty sure it's Harry E. Butt -- not Howard.

And without question, a much better title for the article would be, "Tortillas cause Butt trouble."


14 posted on 07/15/2006 11:13:48 AM PDT by Zakeet (Thank goodness we don't get all the government we pay for ~ Will Rogers)
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To: Zakeet

Look out!


15 posted on 07/15/2006 11:26:15 AM PDT by sam_paine (X .................................)
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To: sam_paine

We have an HEB "Super Center" in our neighborhood. The locals commonly call it the "Big Harry Butt." It's lots of fun to refer to long lines as "a pain in the Butt," to "pay out the Butt" when you finally reach the checkout, to purchase "Butt gas" at the pumps out front, to "take it in the Butt" when you return shopping carts, to refer to the store's routine maintence as "getting their Butt cleaned," etc.

The possibilities are endless.

Sure is a lot more interesting to talk about a shopping experience there than at, say, Wally-World or Albertson's.


16 posted on 07/15/2006 11:52:50 AM PDT by Zakeet (Thank goodness we don't get all the government we pay for ~ Will Rogers)
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To: SwinneySwitch

Don't be tempted to tell them your kid has been coughing up blood when, you take them back.


17 posted on 07/15/2006 11:54:00 AM PDT by wolfcreek
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To: Zakeet

[ducking]


18 posted on 07/15/2006 11:56:44 AM PDT by sam_paine (X .................................)
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To: Zakeet
HEB started in Kerrville, Texas in 1905, and the original owner was Charles Butt. His son, Howard, took over the business when he returned to Texas after WWI. It's one of the few privately held businesses that has competed head to head with Walmart, and not only survived but flourished. They have over 11 billion dollars in annual sales, and have started opening stores in Mexico.

When I was a kid, the big joke was that Piggly Wiggly (another regional retailer) was going to merge with HEB and they were going to call it "Wiggly Butt". That one was a big hit with the fourth grade crowd.

HEB issued a non-mandatory recall on the tortillas at significant cost because they thought it was in the best interests of their business and their custormers. They're a very honest and well run organization.

19 posted on 07/15/2006 12:11:41 PM PDT by Richard Kimball
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To: Richard Kimball

Hummm. I was sure there was a "Harry Butt" somewhere in the family.

Did you ever have fun with some of their house brands -- like their paper towels (aka "Butt wipes"), and their cooking oil (ahem, better not discuss further). And you must admit that when you walk by the bakery, just as they take a bunch of hot loaves out of the oven, you enjoy smelling their Butt.

I agree, they are an excellent company. We shop there all the time. You may also recall that one of the older generation of Butt's was a strong Christian -- and refused to sell beer at their stores for years at some loss in profits due to his religious convictions.


20 posted on 07/15/2006 12:34:36 PM PDT by Zakeet (Thank goodness we don't get all the government we pay for ~ Will Rogers)
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