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Airlines to Begin Charging for Amenities
AP on Yahoo ^ | 4/3/06 | Leslie Miller - ap

Posted on 04/03/2006 1:21:00 PM PDT by NormsRevenge

WASHINGTON - Ask for a pillow and blanket to help get through a long flight and you may be out of luck. Or you may be able to buy a "comfort package" from Air Canada for $2.

Like to check your luggage curbside? That could cost up to $3 a bag.

Airlines are starting to charge for many services that once were free — such as assigned seating, paper tickets and blankets.

Air travelers who don't fly often may be in for some unpleasant surprises when they reach the airport this summer.

"They're going to be confused and they're going to be somewhat upset," said Kevin Mitchell, president of the Business Travelers Coalition. "Is it going to stop them from flying? No."

Intense competition from low-fare airlines along with high jet-fuel prices have led many established carriers to cut back or charge passengers for amenities.

Many airlines no longer serve meals on flights, instead charging for snack boxes and sandwiches.

Sharon Ansara, a government supervisor from El Paso, Texas, flew an American Airlines flight from Dallas to Washington Monday morning.

"We didn't even get peanuts," she said after the 2-1/2 hour flight. "They offered us a snack pack for $4. It stinks."

American spokesman Tim Wagner said that passengers have made it clear that their first priority in buying an airline ticket is price. The company offers a la carte services — such as snack packs — for those willing to pay for them.

Air Canada, which recently emerged from bankruptcy, decided against eliminating pillows and blankets, as some airlines have done. Instead, the airline decided to give passengers the choice of buying an inflatable pillow and a light fleece blanket for $2, according to spokeswoman Isabelle Arthur.

There are limits to what passengers will pay for.

American Eagle, which flies commuter flights for American, experimented in January with charging passengers for soft drinks.

"They evaluated customer response," Wagner said. "The customer response was, 'No, we don't want to pay $1 for a soft drink.'" The test ended, he said.

Some services once taken for granted are now viewed as amenities as the burden of ticketing now falls on the passenger with the home computer instead of airline employees.

Talking to an airline reservation agent instead of booking a ticket on the Internet will add $5 or $10 to the price of a ticket. A paper ticket instead of a computer-generated one will cost $20 or $30 for a domestic flight.

Passengers are also finding that the limits on baggage size and weight are lower, and that airlines are enforcing them. For most airlines, passengers are charged at least $25 for a bag that weighs more than 50 pounds. A third checked bag will cost $80 on many airlines.

Some airlines are now even charging to reserve seats with extra legroom.

United Airlines charges $24-$99 to sit in the Economy Plus section, which has five extra inches of leg room.

Some international carriers also charge for aisle or bulkhead seats. Northwest Airlines in March began charging $15 for exit rows some forward aisle seats.

Carol Mundt, a retiree who lives in the Washington area, travels frequently for visits and vacations. She heard about Northwest's new seat assignment charges.

"I was appalled that they would charge me for my aisle seat," she said while waiting to pick up a friend at Washington's Reagan National Airport.

Northwest spokesman Kurt Ebenhoch said Northwest has to be able to compete against low-cost airlines like Southwest, which doesn't assign seats at all.

The a la carte pricing approach is working for Southwest, which carried more people in the U.S. than any other airline. With the exception of overweight and oversize bags, Southwest doesn't charge for its services.

A soft drink, a bag of pretzels and a changed ticket don't cost extra, said Southwest spokesman Ed Stewart.

But Southwest doesn't offer services such as assigned seating or keeping an eye on an unaccompanied child.

Continental Airlines is one of the few that still offers hot meals on domestic flights.

Sandy Gorie, 45, a real estate project manager, lives in Cleveland and takes Continental to Washington on Monday mornings and returns on Friday nights.

"I've been doing this since November and my Continental experience has been great," she said.


TOPICS: Business/Economy; News/Current Events
KEYWORDS: airlines; amenities; charging; mickeymousecharges
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1 posted on 04/03/2006 1:21:00 PM PDT by NormsRevenge
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To: NormsRevenge
The airline industry's main problem is that they make flying too pleasant an experience. They should hire a bunch of high school dropouts to perform body searches on anyone who enters an airport. They will soon have so many customers they won't know what to do with them all.
2 posted on 04/03/2006 1:24:22 PM PDT by E. Pluribus Unum (Islam Factoid:After forcing young girls to watch his men execute their fathers, Muhammad raped them.)
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To: NormsRevenge

They will keep charging a buck here, three there and wonder why people are getting nastier as they fly. Add in the reports that they are more prone to lose bags and run behind schedule, and you have a perfect storm forming.


3 posted on 04/03/2006 1:24:22 PM PDT by pikachu (Why are all my rich Nigerian relatives dying but none of them can get a will made?)
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To: NormsRevenge
Ask for a pillow and blanket to help get through a long flight and you may be out of luck. Or you may be able to buy a "comfort package" from Air Canada for $2.

Just as long as I can bring my own travel pillow. More comfortable than the disintegrated foam fragments the airline offers and far less smelly.
4 posted on 04/03/2006 1:24:59 PM PDT by AnotherUnixGeek
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To: E. Pluribus Unum

This story is about 6 months old.


5 posted on 04/03/2006 1:25:02 PM PDT by edcoil (Reality doesn't say much - doesn't need too)
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To: NormsRevenge
Airlines are starting to charge for many services that once were free

They were never free. These fees were included in the price of tickets. How fast do you think they'll waive the barf bag fee when little Billy starts spewing across three rows?

6 posted on 04/03/2006 1:25:28 PM PDT by mtbopfuyn
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To: NormsRevenge
Sharon Ansara, a government supervisor from El Paso, Texas, flew an American Airlines flight from Dallas to Washington Monday morning.

"We didn't even get peanuts," she said after the 2-1/2 hour flight. "They offered us a snack pack for $4. It stinks."

Whaaa! Stop at a Quickee-Mart on the way to the airport and fill your purse with peanuts at 2 packs for 99 cents. For 4 bucks you could stop at Subway!

7 posted on 04/03/2006 1:25:40 PM PDT by hattend (Let's unpimp the Democrat Party!)
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To: NormsRevenge

$2.00 to go to the bathroom. It's coming!


8 posted on 04/03/2006 1:26:17 PM PDT by saganite (The poster formerly known as Arkie 2)
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To: hattend

"We didn't even get peanuts," she said after the 2-1/2 hour flight. "They offered us a snack pack for $4. It stinks."
-----
Really sucks, doesn't it? I take my own food now. Much better quality and I get what I want, when I want it. :-)


9 posted on 04/03/2006 1:28:00 PM PDT by EagleUSA
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To: NormsRevenge

The airlines respond to the market. My guess is that people are going to want to fly Continental...


10 posted on 04/03/2006 1:28:28 PM PDT by 2banana (My common ground with terrorists - They want to die for Islam, and we want to kill them.)
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To: pikachu
Personally, I don't have a problem with this. It makes no sense to offer discount pricing when you have ever-increasing passenger demand on a system with limited capacity.

They will keep charging a buck here, three there and wonder why people are getting nastier as they fly.

The ideal scenario would be for large numbers of these people to simply stop flying. It wasn't all that long ago that airline travel was considered a luxury. Maybe it needs to become a luxury once again.

11 posted on 04/03/2006 1:29:27 PM PDT by Alberta's Child
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To: NormsRevenge
I don't object to any of this. Just about everywhere I have flown in the last two years has been on a flight jammed to the teeth. Still the airlines are going broke. It may be that they can't make a profit these days.

On the other hand, I learned to hate flying long before 9-11-2001. It became much worse after that, and I only fly when it isn't feasible to drive. For me that is in an emergency or if the drive is longer than 12 hours. I also think if not for my wife, that 12 hour limit might stretch a bit more. She just isn't long on driving.

Cost is a factor, but much more, I simply hate the atmosphere at airports these days.

12 posted on 04/03/2006 1:30:02 PM PDT by stevem
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To: NormsRevenge

Then I expect a refund of $10 per minute when the flight is late!



(along the lines of a Seinfeld episode w/George)


13 posted on 04/03/2006 1:30:16 PM PDT by YouPosting2Me
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To: NormsRevenge
"We didn't even get peanuts," she said after the 2-1/2 hour flight.

I'd call the United Nations about that! Clear violation of human rights! Worse than the starvation in Africa!

14 posted on 04/03/2006 1:30:21 PM PDT by Revolting cat! ("In the end, nothing explains anything.")
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To: NormsRevenge
Sharon Ansara, a government supervisor from El Paso, Texas, flew an American Airlines flight from Dallas to Washington Monday morning.

"We didn't even get peanuts," she said after the 2-1/2 hour flight. "They offered us a snack pack for $4. It stinks."

She didnt pay for the ticket if she is on govt business..

15 posted on 04/03/2006 1:33:05 PM PDT by cardinal4 (Cynthia McKinney- the true face (hairstyle) of the Democrats...)
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To: NormsRevenge
United, Delta, Northwest, US Air how many more are going to declare bankruptcy and saddle the taxpayer with pension liabilities before we finally let a couple die for real.
I wonder if these "customer friendly" move will hasten that end for any?
16 posted on 04/03/2006 1:33:14 PM PDT by thinkthenpost
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To: hattend
Sharon Ansara, a government supervisor from El Paso, Texas, flew an American Airlines flight from Dallas to Washington Monday morning. "We didn't even get peanuts," she said after the 2-1/2 hour flight. "They offered us a snack pack for $4. It stinks."

It does my heart good to see government drones getting tweaked.

17 posted on 04/03/2006 1:35:47 PM PDT by Hank Rearden (Never allow anyone who could only get a government "job" attempt to tell you how to run your life.)
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To: E. Pluribus Unum
The airline industry's main problem is that they make flying too pleasant an experience. They should hire a bunch of high school dropouts to perform body searches on anyone who enters an airport. They will soon have so many customers they won't know what to do with them all.

They made it to high school? ;)
18 posted on 04/03/2006 1:36:03 PM PDT by TSgt (Extreme vitriol and rancorous replies served daily. - Mike W USAF)
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To: saganite
$2.00 to go to the bathroom. It's coming!

That would be a great moneymaker!

Leave one free bathroom back in steerage class, and charge for all the others.

You ought to register your intellectual property before someone else steals it.

19 posted on 04/03/2006 1:37:17 PM PDT by skip_intro
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To: NormsRevenge

Pack a lunch and bring a jacket even if the weather on the ground is warm.


20 posted on 04/03/2006 1:39:14 PM PDT by siunevada (If we learn nothing from history, what's the point of having one? - Peggy Hill)
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