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Can't Wal-Mart, a Retail Behemoth, Pay More?
The New York Times ^ | May 4, 2005 | Steven Greenhouse

Posted on 05/04/2005 3:24:45 AM PDT by MississippiMasterpiece

BENTONVILLE, Ark. - With most of Wal-Mart's workers earning less than $19,000 a year, a number of community groups and lawmakers have recently teamed up with labor unions in mounting an intensive campaign aimed at prodding Wal-Mart into paying its 1.3 million employees higher wages.

A new group of Wal-Mart critics ran a full-page advertisement on April 20 contending that the company's low pay had forced tens of thousands of its workers to resort to food stamps and Medicaid, costing taxpayers billions of dollars. On April 26, as part of a campaign called "Love Mom, Not Wal-Mart," five members of Congress joined women's advocates and labor leaders to assail the company for not paying its female employees more.

And in a book to be published this fall, a group of scholars will argue that Wal-Mart Stores, having replaced General Motors as the nation's largest company, has an obligation to treat its employees better.

Among workers at Wal-Mart's 3,700 stores across the United States, the debate is also heating up.

Frances Browning, for example, once earned $15 a hour, but now at Wal-Mart, where she is a cashier in Roswell, Ga., she is paid $9.43. She says she is happy to have the job.

"I was unemployed for two and a half years before I found my job at Wal-Mart," Ms. Browning, 57, said. "Like everybody else I'd love to make a lot more, but I have to be realistic."

But Jason Mrkwa, 27, a high school graduate who stocks frozen food at a Wal-Mart in Independence, Kan., maintains that he is underpaid. "I make $8.53, even though every one of my evaluations has been above standard," Mr. Mrkwa (pronounced MARK-wah) said. "You can't really live on this."

Labor groups and their allies are focusing on Wal-Mart because they say that the campaign will not just benefit its workers but also reduce the existing pressure on unionized competitors to reduce their own wages and benefits.

"Wal-Mart should pay people at a minimum enough to go above the U.S. poverty line," said Andrew Grossman, executive director of Wal-Mart Watch, the coalition of community, environmental and labor groups running the series of ads criticizing Wal-Mart. "A company this big and this wealthy has the ability to pay higher wages."

H. Lee Scott Jr., Wal-Mart's chief executive, vigorously defends his company, arguing that wages are primarily determined by market forces and that Wal-Mart pays more than most retailers and provides better opportunities for advancement.

"If people tell you that Wal-Mart is leading the so-called 'race to the bottom' in terms of job quality or pay, they're not only wrong, they're dead wrong," he said to journalists at a company-sponsored conference here in April, the first time Wal-Mart has gone out of its way to invite a number of reporters to its headquarters to hear its views. "We are instead creating a better workplace with more opportunity and more benefits than have been available in retail."

Mr. Scott contends that the critics, including competitors, are defenders of an outdated status quo, intent on upholding a retailing system full of inefficiency and inflated prices.

He said that if Wal-Mart were as greedy as its detractors say, it would never have attracted 8,000 job applicants for 525 places at a new store in Glendale, Ariz., or 3,000 applicants for 300 jobs in outlying Los Angeles.

Michael T. Duke, chief of the company's stores division, said, "Wal-Mart is a very good place to work for our associates, and every day we make it even better."

Mr. Mrkwa, the food stocker, does not see it that way. With pay that brings him about $20,000 a year, he said he could not afford a decent apartment or a vehicle better than his 1991 Dodge Dakota. "I don't see why Wal-Mart can't pay more," Mr. Mrkwa said. "Unfortunately, in the market we live in there just aren't many jobs available."

Wal-Mart says its full-time workers average $9.68 an hour, and with many of them working 35 hours a week, their annual pay comes to around $17,600. That is below the $19,157 poverty line for a family of four, but above the $15,219 line for a family of three.

Wal-Mart critics often note that corporations like Ford and G.M. led a race to the top, providing high wages and generous benefits that other companies emulated. They ask why Wal-Mart, with some $10 billion in profit on about $288 billion in revenue last year, cannot act similarly.

"Henry Ford made sure he paid his workers enough so that they could afford to buy his cars," said William McDonough, executive vice president of the United Food and Commercial Workers union. "Wal-Mart is doing the polar opposite of Henry Ford. Wal-Mart brags about how its low prices help poor Americans, but its low wages are helping increase the number of Americans in poverty."

Mr. Scott argues that retailers, with narrow profit margins, face a different competitive situation and cannot afford to be as generous to their workers as automakers and other capital-intensive companies.

"Some well-meaning critics," he said, "believe that Wal-Mart, because of our size, should play the role that General Motors played after World War II, and that is to establish the post-world-war middle class that the country is so proud of. The facts are that retailing doesn't perform that role in the economy as G.M. does or did. Retailing doesn't perform that role in any country in the world."

Many of those assailing Wal-Mart argue that the company can, and should, pay its workers at least $2 more an hour and add $1 or $2 an hour beyond that to improve its health benefits. A Harvard Business School study found that Wal-Mart paid $3,500 a year for each employee for health care, while the typical American corporation paid $5,600.

If Wal-Mart spent $3.50 an hour more for wages and benefits of its full-time employees, that would cost the company about $6.5 billion a year. At less than 3 percent of its sales in the United States, critics say, Wal-Mart could absorb these costs by slightly raising its prices or accepting somewhat lower profits.

But company executives dismiss such proposals, saying they would largely wipe out Wal-Mart's profit or its price advantage over competitors. Wal-Mart had a profit margin on sales last year around 3.5 percent. If "we raised prices substantially to fund above-market wages, as some critics urge," the company argued in a recent two-page ad in The New York Review of Books, "we'd betray our commitment to tens of millions of customers, many of whom struggle to make ends meet."

Here in Bentonville, Mr. Scott pursued that theme. "If you're telling me because you're Wal-Mart and you're going to pay $12 an hour and this other retailer is going to pay $5.15 an hour, the federal minimum wage, and they're not going to provide any benefits at all and somehow the consumer is rewarded in all this, all you're doing is perpetuating the status quo," he said. "You're driving inefficiencies into the system. It doesn't make any sense."

Wal-Mart argues that, as retailing companies go, it treats its workers better than average. It says 74 percent of its employees work full time, compared with fewer than 40 percent at many other retailers. But critics note that a leading competitor, Costco, pays $16 an hour - 65 percent more than the average wage at Wal-Mart stores and 33 percent more than the $12 average at its Sam's Club stores. At Costco, 82 percent of the workers are covered by company health insurance, compared with 48 percent at Wal-Mart.

George Whalin, president of Retail Management Consultants in San Marcos, Calif., said that Wal-Mart should ignore the attacks. "Retail has always paid poorly and it probably always will," he said. "Wal-Mart has a responsibility to serve their customers - to give them a good product - and to their shareholders. They don't have a responsibility to society to pay a higher wage than the law says you have to pay."

But Burt Flickinger, another retailing consultant, said it would be in Wal-Mart's long-run interest to pay better. "Wal-Mart's turnover will be close to half a million workers this year," he said. "By paying higher wages, Wal-Mart will make its employees happier and will reduce turnover. A lot of its new workers, for instance, don't know where to stock things. Higher wages will mean more productivity per person, and that should help raise profits."

The debate is far from over. LaTasha Barker, a single mother who worked for two years as a cashier at a Sam's Club in Cicero, Ill., said she earned so little that she could not afford the $1,860 a year for family health insurance.

"They don't pay a living wage," said Ms. Barker, who quit her $8.40-an-hour job in 2004 to take a $15-an-hour social work job. While at Sam's, she said, she qualified for Medicaid and $139 a month in food stamps.

By contrast, Jamie Schifferer, manager of the health and beauty aids department at a Wal-Mart in Algonquin, Ill., said Wal-Mart was a terrific employer. She quit her $25,000-a-year post running a Cingular wireless shop to go to Wal-Mart.

After 20 months, she earns $12.50 an hour - close to her previous pay - but now works 40 hours a week rather than the 60 hours at Cingular.

"I was very miserable," she said. "As soon as I heard about this store opening, I jumped. It's perfect for me right now."


TOPICS: Business/Economy; Constitution/Conservatism; Culture/Society; Government; News/Current Events
KEYWORDS: unions; walmart
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To: KevinDavis

That's great!

I for one don't want the Union to get involved,because I would make the same amount of money I make now with the Unions,since I would have to pay their outrages Dues!


121 posted on 05/04/2005 10:40:43 AM PDT by Mrs.Nooseman
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To: Mrs.Nooseman; All

Here is a real kicker.. Before they shutdown the store, she did not get a raise at all, but on her final paycheck, boom she got a raise. We are thinking that the union knew the store was going to shutdown..


122 posted on 05/04/2005 10:43:31 AM PDT by KevinDavis (Let the meek inherit the Earth, the rest of us will explore the stars!)
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To: KevinDavis

Go figure!


123 posted on 05/04/2005 10:47:20 AM PDT by Mrs.Nooseman
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To: Mrs.Nooseman; All

I know. I use to work part time for a union grocery store myself did not like it one bit..


124 posted on 05/04/2005 10:49:28 AM PDT by KevinDavis (Let the meek inherit the Earth, the rest of us will explore the stars!)
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To: KevinDavis
The Unions have to much power anyway and wind up hurting businesses,IMO!
125 posted on 05/04/2005 10:52:24 AM PDT by Mrs.Nooseman
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To: Mrs.Nooseman; All

That is why a lot of jobs are moving overseas imho..


126 posted on 05/04/2005 10:55:06 AM PDT by KevinDavis (Let the meek inherit the Earth, the rest of us will explore the stars!)
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To: thefactor
He's the one who made an issue out of only being able to afford an old truck. I am a cop in a very large city and can't afford a lot of things. You don't see me on the phone to the NYT. I made my choices and am very happy with them. It ain't ALL about money, is it?

Bingo... My girlfriend is a 1st grade teacher (17 yrs., masters degree) and can only afford an older car with 136,000 miles on it, but it is a matter of choice... she loves to teach and is good at it.

As you stated, money isn't everything, but if it is, you need a marketable skill.

127 posted on 05/04/2005 10:55:13 AM PDT by SCALEMAN (Super Cards/Rams Fan)
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To: livius

What we aren't hearing about Target is here:
http://www.targetunion.org/node/34


128 posted on 05/04/2005 10:55:50 AM PDT by Wiser now (A bitter, sour old woman is the crowning work of the devil.)
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To: combat_boots
Wait a minute. Everyone who shops at Wal-Mart because of the great prices, say 'Ay.' Everyone who participates in shopping knows that awful little secret: the best prices usually come with low wages for the people who work there. That covers a lot of territory, and makes all penny-pinching shoppers in cahoots

My neighbor (and very good friend) is a union electrician. He refuses to buy anything from non union stores. The really funny part is, his wife shops at Wal-Mart and puts the goods in another sack and throws away the receipt.

129 posted on 05/04/2005 10:59:15 AM PDT by SCALEMAN (Super Cards/Rams Fan)
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To: KevinDavis

You might be right!


130 posted on 05/04/2005 10:59:32 AM PDT by Mrs.Nooseman
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To: SCALEMAN

Now that is funny!


131 posted on 05/04/2005 11:00:40 AM PDT by Mrs.Nooseman
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To: Wiser now

Well that's interesting!


132 posted on 05/04/2005 11:04:01 AM PDT by livius
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To: Mrs.Nooseman
I for one am happy where I work and I am sure every one could find something to complain about at their place of employment!

Good for you. When I evaluated my job per Robert Townsend's book the score said I should look for another job. I did and went into teaching which I enjoyed for ten years until cutbacks forced me out. I went back to my old engineering job with Lockheed and found the company was very different. I enjoyed the rehire job for the rest of my career.

I think Wall Mart is a well run company and I am quite sure they are always looking for talent to move up the ladder. (I hope my son looks into Wal Mart when he graduates next year.)

133 posted on 05/04/2005 11:08:07 AM PDT by KC_for_Freedom (Sailing the highways of America, and loving it.)
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To: MississippiMasterpiece
Jason Mrkwa, who stocks food at a Wal-Mart in Kansas, says he cannot afford more than an old Dodge truck.

I can afford more than an old Dodge truck. But then again, I have an engineering degree and I don't work at a Wal-Mart.

134 posted on 05/04/2005 11:09:33 AM PDT by Redcloak (But what do I know? I'm just a right-wing nut in his PJs whackin' on a keyboard..)
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To: MississippiMasterpiece

These people are being paid exactly what they are worth.

Why should someone who rounds up shopping carts in the parking lot be paid as much as (say) a legal marketer?


135 posted on 05/04/2005 11:12:50 AM PDT by Xenalyte (It's a Zen thing, you know, like how many babies fit in a tire.)
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To: KC_for_Freedom
I have been approached by one of my assistant managers, to make the move into management,but I am not ready to take on that responsibility yet!

I started as a Cashier at WAL-MART and moved to the Accounting office after two years,where I stayed for almost 3 years ,before I moved on to the inventory control team!

There are great opportunities at WAL-MART to move up with in the company!

I enjoy working in the position I am in and when that isn't the case anymore ,I'll apply for a different position at the same store ,that will give me new challenges and more knowledge of the store operations!

I am thankful for those opportunities I have at WAL-MART!
136 posted on 05/04/2005 11:19:18 AM PDT by Mrs.Nooseman
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To: MississippiMasterpiece

If the Wal-Mart Atlas shrugs, what happens to the US economy? Discuss amongst yourselves.


137 posted on 05/04/2005 11:22:16 AM PDT by numberonepal (Don't Even Think About Treading On Me)
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To: SALChamps03

Neal, is that you?


138 posted on 05/04/2005 11:24:23 AM PDT by numberonepal (Don't Even Think About Treading On Me)
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To: MississippiMasterpiece
With most of Wal-Mart's workers earning less than $19,000 a year, a number of community groups and lawmakers have recently teamed up with labor unions in mounting an intensive campaign aimed at prodding Wal-Mart into paying its 1.3 million employees higher wages.

It seems to me that $19,000 a year works out to $9.50 an hour for a full time worker. You'd think that the NYT would be thrilled that these people are making substantially more than the minimum wage!

Jason Mrkwa, who stocks food at a Wal-Mart in Kansas, says he cannot afford more than an old Dodge truck.

I will not put this man down for the simple reason that he has a job, but just how much are you supposed to pay a retail stocker? I had a job like that in college, and it paid minimum wage. Being a stock-boy is NOT supposed to be a career! It's supposed to be an entry level job.

Mark

139 posted on 05/04/2005 11:26:06 AM PDT by MarkL (I've got a fever, and the only prescription is MORE COWBELL!!!)
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To: MississippiMasterpiece
Can't Wal-Mart, a Retail Behemoth, Pay More?

Steven Greenhouse needs to create his own world's largest retailer, then he can pay his workers what he thinks they should be paid.

Why has the New York Times laid off workers in the last few years? They are still making huge amounts of money, there was no need to resort to lay offs! I say more NYT jobs and benefits for everyone!

Liberals never want to do the actual work of building something, they just want to find a way to force those who are the actual builders to do things their way.

140 posted on 05/04/2005 11:28:17 AM PDT by RJL
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