[InvisibleChurch]

how many people won't fight the charges? to sprint goes the free money!!!

[timtoews5292004]

Lots of people don't, I'm sure. Bellsouth charged me $200+ a month twice for a bill that was supposed to be $39.99. I'm not surprised that others don't just cut a check and not even look.

[discipler]

I purchased an expensive phone from Sprint and the phone has a problem with the outgoing voice quality (Treo 650).

Every time I call them and talk to them about it, they act like they have never heard of this problem. "We will be sure to turn this over to our Tier 22 technicians and get this resolved." Not a word back to me. Meanwhile, many people who own the phone say that experience the same problem that I have. The quality is so bad, that it renders the automated phone service useless. The automated system cannot tell what I'm saying (choppy sound). But has Sprint gotten back with me to see if the problem has been resolved? No!!!! Do they care that I have been a good customer and think about switching to another company at the first opportunity? Apparently not!!!

But before I go, I don't want to leave the impression that I'm totally dissatisfied with Sprint. The price of their service is pretty good (when they aren't overcharging for roaming that you didn't do). With the business account, my unlimited internet service is only $5 per month. And Treo 650 accesses both of my email accounts. The smartphone is a keeper if Sprint or Palm would fess up and fix the voice quality issue. Maybe they could give me one of those Bluetooth headsets :) I'm not holding my breath.

[radiohead]

Maybe not everyone can use this option, but when I finally broke down and got a cell phone, I was determined not to spend a lot of money (the cable company has first dibs).

I got a service from Virgin Mobile. You buy the phone (at various prices) You can pick up a phone at Target or have them send you one. You spend a minimum of $20 for 3 months.

Some billing cycles, I will have paid for service I didn't use, and sometimes I'll have to add more money (like another $20), but I never have $200 phone bills. I have called from various cities, called long distance, always have a good connection via the Sprint network.

There are all kinds of bells and whistles available (the product is geared toward young people), but all I wanted was a cheap phone service for emergencies and travel. It works for me and I rarely pay more than the $20 basic fee per quarter.

For people who don't need hard core cell phone service, this seems to be a good option.

[timtoews5292004]

You'd be surprised. I got way overcharged-something in the neighborhood of 80$ a month in additional services I didnt sign up for from bell south, for two months. I've switched to momentum telecom and not looked back. But I wonder how many people just see the amount, write out the check, and send it in without investigating.

[Bella_Bru]

Many peoiple don't fight extra charges. AT&T tried to charge me for my phones 8 months after my plan started. I had paid for the phones in the store when I signed up and I had the receipts still. It took them 3 months to take the charge off. The rep who finally removed the charge told me someone else had been hit with the same charge and when he disputed it, it was passed on to me. I asked if they just wait for someone stupid to pay it without complaint. I was being sarcastic. He said, "Off the record, yes.".