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Cut Outsourcing = Cut Profits
National Review Online ^ | March 10, 2004 | Bruce Bartlett

Posted on 03/10/2004 7:57:40 PM PST by Luis Gonzalez

A growing backlash against outsourcing — sending domestic work to foreign businesses — erupted in the Senate last week, where anti-outsourcing legislation was adopted on a 70 to 26 vote. Opponents of outsourcing cheered, but investors are becoming aware that these actions threaten profits and stock prices.

There is very little real evidence that outsourcing has caused significant job losses in the U.S. All of the data showing job losses in the millions come from consulting firms like McKinsey & Co., Forrester Research, and others, which make money by helping companies do outsourcing. It is in their interest to make potential clients think that all their competitors are doing it, so they must, too.

Of course, no one denies that some jobs have been outsourced. But companies often find that the gains don't match those sold them by the consultants. There are many costs involved with outsourcing that can eat up much of the savings from hiring Indians at one-fifth of what it takes to hire Americans for the same job.

This phenomenon is detailed in a March 3 Wall Street Journal report on ValiCert, a software company based in California that outsourced many operations to India. It quickly found that it required massive and costly effort just to communicate with its Indian workers, due to time differences and the contrasting styles, methods, and experiences of American and Indian software programmers. Moreover, the Indians just weren't as productive. It often took them a week to do projects that formerly could have been completed in two days here.

The story makes clear that ValiCert only ventured into outsourcing because it had no choice. The company was on the brink of bankruptcy. All of its jobs would have been lost if it hadn't been able to cut development costs. Although some American jobs were lost in the process, the company was able to remain in business, eventually leading to rising employment in the U.S. in higher-level positions.

Unfortunately, in such cases, people tend to see only the jobs that were lost initially from outsourcing and ignore the jobs that were saved or later gained because of it. General Electric makes this point in its latest proxy statement, in response to criticism from a union pension-fund shareholder. Its overseas expansion "has helped keep GE competitive and growing and, in many cases, helped to create and preserve jobs in the United States," the company argues.

To the extent that GE has outsourced, it is mainly for low-level operations. "Our outsourcing has largely consisted of obtaining commodity products and services from low-cost countries in order to remain competitive," it states.

The GE statement goes on to note that despite outsourcing, its U.S.-based employment has remained stable. The cost savings have helped finance additional domestic investments in "high-tech, high-value jobs in areas such as healthcare, digital entertainment, energy and water technologies, renewable resources and research and development."

Another company, Genworth Financial, has warned its shareholders that restrictions on outsourcing could threaten profits. In a January filing with the Securities and Exchange Commission, it said, "The political climate in the U.S. also could change so that it would not be practical for us to use international operations centers, such as call centers. This could adversely affect our ability to maintain or create low-cost operations outside the U.S."

This warning proved prescient. On March 4, the Senate adopted a measure that would bar federal contracts to companies that outsource any job previously done by an American. Additionally, it would prevent state and local governments from using federal funds for outsourcing.

While it is unlikely that this amendment will become law and is probably unenforceable even if it does, it sends a bad signal to the rest of the world. U.S. trade representative Bob Zoellick has warned that it will endanger relations with India and undermine world trade talks. It would also invite retaliation from other countries and reduce foreign investment in the U.S.

But even if the legislation is defeated this time around, undoubtedly it will be back in some other form shortly. Democrats have decided that pandering to the unemployed by railing against outsourcing is their ticket to success on Election Day. Although their proposals wouldn't do much good — the Washington Post calls them "1 percent solutions" — they get people worked up and put the Bush administration on the defensive.

The administration essentially brought this on itself by backing away from Council of Economic Advisers chairman Greg Mankiw after he was attacked for defending outsourcing a few weeks ago. Its enemies immediately saw weakness and pounced on its "evident confusion," as the Financial Times put it. It would have been better for the administration to stand behind Mankiw and make the case for free trade, as Bill Clinton was successfully able to do.


TOPICS: Business/Economy; Culture/Society; Front Page News; Government; Politics/Elections
KEYWORDS: brucebartlett; economy; outsourcing; thebusheconomy; trade
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1 posted on 03/10/2004 7:57:41 PM PST by Luis Gonzalez
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To: LowCountryJoe
"Democrats have decided that pandering to the unemployed by railing against outsourcing is their ticket to success on Election Day."
2 posted on 03/10/2004 7:58:52 PM PST by Luis Gonzalez (Unless the world is made safe for Democracy, Democracy won't be safe in the world.)
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To: Luis Gonzalez
Kerry wouldn't do one single thing differently from Bush.
3 posted on 03/10/2004 8:01:44 PM PST by sinkspur (Adopt a dog or a cat from an animal shelter! It will save one life, and may save two.)
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To: sinkspur
BUMP!!!
4 posted on 03/10/2004 8:02:46 PM PST by Luis Gonzalez (Unless the world is made safe for Democracy, Democracy won't be safe in the world.)
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^
5 posted on 03/10/2004 8:04:08 PM PST by jla
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To: sinkspur
he would do worse, but that doesn't matter, its a political issue we are talking about. Kerry can demagogue it, he just has to be "not Bush" on this issue.
6 posted on 03/10/2004 8:04:37 PM PST by oceanview
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To: sinkspur
Kerry wouldn't do one single thing differently from Bush.

Yes he would. He'd raise taxes.

(Yes I know you were referring to outsourcing, but you served up such a softball I had to take a swing.)

7 posted on 03/10/2004 8:04:39 PM PST by Snuffington
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To: Luis Gonzalez
Clinton was able to make the case for free trade because tech employment was booming during that time, no one worried about offshoring. the premise in this article that an insignificant number of jobs have gone offshore is a total lie.
8 posted on 03/10/2004 8:07:03 PM PST by oceanview
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Comment #9 Removed by Moderator

To: oceanview
The GE statement goes on to note that despite outsourcing, its U.S.-based employment has remained stable

That is just the point: It should not be stable, it should be increasing. It remains to be seen if the uptick in corpirate profits is due to anything else than outsourcing. If this is so then when that short term boost is over we will be right back in recession.

10 posted on 03/10/2004 8:15:23 PM PST by CasearianDaoist ((Nuance THIS!))
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To: Luis Gonzalez
Moreover, the Indians just weren't as productive. It often took them a week to do projects that formerly could have been completed in two days here.

Take it from one who pissed $500K down the black hole of Calcutta. Any project that requires creativity and personal initiative on the part of offshore IT people is virtually undo able.

11 posted on 03/10/2004 8:15:59 PM PST by Mike Darancette (General - Alien Army of the Right (AAOTR))
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To: sinkspur
Yes he would....he'd completely OPEN the borders....creating an inside form of outsourcing.
12 posted on 03/10/2004 8:19:28 PM PST by goodnesswins (The Democrat "Funeral" is on.....dum..dum..di...dum.)
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To: Mike Darancette
Take it from one who pissed $500K down the black hole of Calcutta. Any project that requires creativity and personal initiative on the part of offshore IT people is virtually undo able.

That may be the case in India, but I must say that my own team in Latin America shows the same initiative and drive that I once associated only with guys with names like "Jobs" and "Wozniak".

13 posted on 03/10/2004 8:24:55 PM PST by The Duke
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To: Mike Darancette
I live on a block filled with programmers. They've always said the same thing, the only worthwhile thing to outsource to India at this moment is grunt work.
14 posted on 03/10/2004 8:25:10 PM PST by Luis Gonzalez (Unless the world is made safe for Democracy, Democracy won't be safe in the world.)
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To: CasearianDaoist
"It should not be stable, it should be increasing."

How so?

The Baby boomers are retiring, we're killing off a million fetuses a year, and getting pregnant less than any time in the history of the US.

Statisticians claim that unemployment below 6% theoretically equals 100% employment.

Those unemployment numbers posted during the inflated tech industry job market of the 90's were not real numbers.

15 posted on 03/10/2004 8:28:36 PM PST by Luis Gonzalez (Unless the world is made safe for Democracy, Democracy won't be safe in the world.)
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Comment #16 Removed by Moderator

To: Luis Gonzalez
The story makes clear that ValiCert only ventured into outsourcing because it had no choice. The company was on the brink of bankruptcy. All of its jobs would have been lost if it hadn't been able to cut development costs. Although some American jobs were lost in the process, the company was able to remain in business, eventually leading to rising employment in the U.S. in higher-level positions.
So, creative destruction is OK for jobs, but not for business.
Unfortunately, in such cases, people tend to see only the jobs that were lost initially from outsourcing and ignore the jobs that were saved or later gained because of it. General Electric makes this point in its latest proxy statement, in response to criticism from a union pension-fund shareholder. Its overseas expansion "has helped keep GE competitive and growing and, in many cases, helped to create and preserve jobs in the United States," the company argues.
A thinly veiled threat to export more jobs if people keep pointing out what is going on. Not really a smart way to do business.
The GE statement goes on to note that despite outsourcing, its U.S.-based employment has remained stable. The cost savings have helped finance additional domestic investments in "high-tech, high-value jobs in areas such as healthcare, digital entertainment, energy and water technologies, renewable resources and research and development."
That's odd, I don't recall seeing that on thier balance sheet. I guess they thought I wouldn't bother to look.
While it is unlikely that this amendment will become law and is probably unenforceable even if it does, it sends a bad signal to the rest of the world. U.S. trade representative Bob Zoellick has warned that it will endanger relations with India and undermine world trade talks. It would also invite retaliation from other countries and reduce foreign investment in the U.S.
Why? This is what other countries are doing, and they don't even have laws enforcing it.
These empty threats and sky-is-is-going-to-fall rhetoric are no different than what we got a few months back from the telemarketing industry.
17 posted on 03/10/2004 8:34:52 PM PST by sixmil
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To: oceanview
No.

The IT jobs during the tech boom in the 90's were a lie.

Companies without any assets with stock trading at a hundred times its worth. Anyone with a dot com got rich because Wall Street inflated them.

What happened to those dot coms?

The day arrived when they had to measure up to the worth of the stock, and they could not.

Bye, bye.

The IT jobs in the 90's were the lie.
18 posted on 03/10/2004 8:35:25 PM PST by Luis Gonzalez (Unless the world is made safe for Democracy, Democracy won't be safe in the world.)
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To: sixmil
"So, creative destruction is OK for jobs, but not for business."

I guess the patriotic thing for ValiCert would have been to NOT outsource, go bankrupt, and lay EVERYONE off.

19 posted on 03/10/2004 8:36:53 PM PST by Luis Gonzalez (Unless the world is made safe for Democracy, Democracy won't be safe in the world.)
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To: Luis Gonzalez
I guess the patriotic thing for ValiCert would have been to NOT outsource, go bankrupt, and lay EVERYONE off.
You have to remember that anything a company tells you is more likely helpful to their bottom line than it is the truth.

20 posted on 03/10/2004 8:41:43 PM PST by sixmil
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