Posted on 07/17/2026 12:25:11 PM PDT by logi_cal869
United Airlines is preparing for customers who may object to flying into an airport named for President Donald Trump, and reservation agents have been authorized to move those passengers to Fort Lauderdale or Miami without charging more.
United Will Let Customers Avoid “DJT” Airport And Fly To Miami Or Fort Lauderdale Instead United Airlines is giving reservation agents unusual flexibility to accommodate customers who no longer want to fly to West Palm Beach after the airport was renamed President Donald J. Trump International Airport.
According to an internal memo shared with Live And Let’s Fly, United is the process of updating its systems to rename West Palm Beach Airport (PBI) to President Donald J. Trump (DJT).
But the most interesting guidance concerns customers who object to the airport’s new name.
United tells reservation agents:
“If a customer does not want to fly to the airport, use your empowerment to offer acceptable alternatives such as Fort Lauderdale Airport (FLL) or Miami International Airport (MIA).”
The memo even provides a suggested response:
“I understand that you’d rather not fly to this airport anymore. We can look at nearby airports like Fort Lauderdale or Miami instead. Is that an acceptable alternative?”
Agents are then instructed to process the change as an even exchange.
United Is Effectively Offering Free Changes For Customers Who Object To DJT Airport That appears to mean a customer booked to West Palm Beach can ask to avoid the newly renamed airport and be moved to Fort Lauderdale or Miami without paying a fare difference. Thus, United is empowering agents to provide a concrete alternative for passengers who would rather not travel through an airport bearing Trump’s name.
Fort Lauderdale is roughly 45 miles south of West Palm Beach, while Miami is even farther. Neither is a perfect substitute, but both provide access to South Florida without requiring the customer to use DJT.
Airlines generally do not permit complimentary destination changes simply because a traveler dislikes the name of an airport. Yet United appears to recognize that the renaming may be sufficiently objectionable to some customers that allowing an even exchange is preferable to forcing the issue…a pragmatic approach that is. more generous than I would personally offer, since it wasn’t like United was responsible for the change (or even the airport itself).
There are still limits. The memo says agents should offer an “acceptable alternative,” which suggests the change remains subject to availability and whatever discretion United grants its reservation staff.
But the central policy is clear: customers who do not want to fly to the Trump-named airport may be accommodated at another South Florida airport without being charged more.
CONCLUSION United has already prepared employees to handle confusion over whether West Palm Beach should be called PBI, DJT, or Donald J. Trump Airport.
Now we learn the airline is going a step further. Passengers who object to flying into DJT may be moved to Fort Lauderdale or Miami as an even exchange. In practical terms, United is offering customers a free way to avoid the newly renamed airport.
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Heh, heh. Trump lives rent-free in the deranged minds of New York rats.
People are actually willing to hugely inconvenience themselves to this extent just to make an eye-rolling virtue signal? Believe me, travel up and down the Palm Beach - Miami corridor is no fun. South Florida is solid megalopolis from Homestead up to about Stuart.
Unbelievable.
“Pat Geary” International Airport.
Divert them to the Joseph Stalin Airport and Internment Camp.
They would like that.
I wonder what Sean Duffy is researching now. I’ll bet he can find a way to deal with American. And if the Feds utilize the airline with any kind of contract, there could be a contract review in the near future.
It is United Airlines, not American.
Yes, I believe their CEO is a proponent of DEI, so this is not a surprise.
Yes, I believe their CEO is a proponent of DEI, so this is not a surprise.
Does United serve REAGAN National Airport?
Does United serve REAGAN National Airport?
Yes they do, and their CEO is a disgusting, hard core DEI supporter.
Scott Kirby, their CEO, also has crossdressed at a Halloween Party and other corporate events.
Now they know how it felt when McCarren was renamed Harry Reid International airport in Las Vegas.
Reid was a no-good, lying, cheating scum ‘rat (but I repeat myself).
Couldn’t stand him, but still flew into the airport nonetheless.
Because I am not mentally ill.
In other news ,,, budweiser now once again has trucks on their routes painted in the original red and white colors , “ this buds for you” slogan.
No more woke bud light eye sores.
Fly where you like I don’t care!
Sounds like ual wants to be woke airlines. They also need to be put on our no fly list.
Ual and their diversity pilots are probably not as safe as they should be either.
Oh well, there are a few other airlines that just want to carry people.
They can fly into MIA or FLL but had better be careful with the routes they take from there.
Blue beer for weirdo’s, airports free of the same win win
Scott Kirby, CEO of UAL, needs to be run out of town.
He has shit on the United Shield since he joined the company.
An insane policy.
Are America haters going to refuse to pay the toll on the George Washington bridge?
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