Posted on 01/15/2026 9:33:32 AM PST by nickcarraway
Verizon offered a paltry $20 credit to customers who experienced hours-long outages Wednesday — with the “pathetic” handout prompting even more outrage over the massive disruption.
The telecoms giant said on X that the credit was to “help provide some relief” to affected users, claiming the refund “covers multiple days of service.”
“This credit isn’t meant to make up for what happened,” Verizon wrote.
(Excerpt) Read more at nypost.com ...
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Class action suit will fix this. Maybe 1 billion for the attorney’s and another a 100 coupon to buy next phone that is overpriced.
Tone deaf greedy bastards.
Lock in your price today!
🤣
It's all phone and games until someone makes the connection!
Maybe I missed the details but I still don’t understand how they managed a service outage in random areas that only affected random users. Best I can tell people right next door to each other one had service and one did not in places. That makes no sense on the technical side to me at all.
verizon was asking, ‘can you hear me now’.
Nobody answered. Nobody could answered.
Must’ve been the Ayatollahs running Verizon yesterday.
What does a monthly Verizon plan cost and how could a rebate for a few hours out of the month be worth more than $20?
A class action suit will never give the consumer something worth $100 it never happens in this kind of a situation.
I assume some phones connected to wifi from other providers.
How come people get outraged over losing their phone service for a day, but they could care less about shelling out a good chunk of their taxed income to illegals every single day ?
I lost $ 1 million not being able to complete a Gold Spot transaction.
Pay me.
My wife and i are on Verizon. Both have android phones. Setup at the same time on the same plan. Mine worked until 6pm yesterday. Here’s didn’t work all day.
Sounds fair to me. If you need a telecom service with a guaranteed level of service, or critical redundancy- you’re not buying standard wireless service.
Also, what’s in the fine print - were these customers promised 100% up time, was there language in the agreement that stated how/if customers would be compensated for down time?
I have my cell service via XFINITY...they use Verizon’s stuff...I never saw an interruption of service.
I guess you have many who want a total forgiveness of a monthly bill. Sorry. Twenty bucks covers more than just a few hours of lost ability to play on Facebook.
one of my employees said his phone did not work even trying to use wifi calling using a different internet provider
“A class action suit will never give the consumer something worth $100 it never happens in this kind of a situation.”
You got that right...it’s mostly a lawyer money grab.
I have Verizon prepaid and pay 37 per month.
This phony outrage ginned up by media and lawyers is disgusting.
God I dislike lawyers....
I had a similar situation. Text messages were not going through. It almost cost me a couple orders. I am a lumber broker. Fortunately, the product was still available the next day.
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