[Bikkuri]

The problem with human customer service, is that I can’t understand at least 80% of what they are saying (if they are speaking English at all, not that I can tell) anymore.
At least when it is a Filipina talking, I can understand most of it after a couple of tries...
The red-dots and/or Pakies, it is rare I can understand more than a couple of their words.

[BipolarBob]

I can’t understand at least 80% of what they are saying (if they are speaking English at all,

And this is AFTER you hit 1 for English.

[Lazamataz]

After 8 years of (being required to be) working with offshore Indians, I’ve learned to understand all but the thickest accents.

[Chickensoup]

You are correct.

[GingisK]

I can’t understand at least 80% of what they are saying

I have concluded that they are required to fill their mouth to 50% volume with marbles before they can answer a call.