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Publix sued as woman claims sneaky self-checkout trick hikes prices of your groceries
U.K. Daily Mail ^ | 3/27/2025 | Emma Saletta

Posted on 03/27/2025 7:27:06 PM PDT by simpson96

A Publix shopper has filed a lawsuit accusing the supermarket of using a deceptive pricing tactic to overcharge customers.

Florida resident Wendy Koutouzis alleges that the chain’s self-checkout scales inflate the weight of meats and cheese, causing shoppers to pay more than the advertised price without realizing it.(snip)

Her lawsuit, filed in a Miami federal court, seeks compensation not only for herself but also for any other customers who may have been unknowingly overcharged.

The class-action case could impact shoppers across Florida and other states where Publix operates(snip)

Koutouzis claims she was repeatedly overcharged at five Publix locations in Tampa, Florida.

The lawsuit focuses on the supermarket’s weekly discounts on meats, produce, and cheese sold by weight.(snip)

The lawsuit says: 'Instead of charging the reduced sale price multiplied by the weight of the product, Publix's point of sale (POS) checkout system automatically increases the weight of the product, so that the consumer does not receive the sale price.'

One of the examples cited in the lawsuit involves an Extra Lean Pork Tenderloin, advertised at $4.99 per pound as part of a sale.

The package Koutouzis selected weighed 2.83 pounds, meaning the total cost should have been $14.12.

However, when she checked out, she was charged for 3.96 pounds, increasing the total to $19.78 — nearly $6 more than expected.

Another instance allegedly involved a Kentucky Legend Turkey Breast priced at $7.99 per pound.

The package she picked up should have cost $13.98 based on its 1.75-pound weight, but instead, her receipt showed a charge of $17.48.

Other products she was allegedly overcharged for was a $30.12 Hormel Ham that was expected to be $22.58, a $14.19 Kentucky Legend ham she thought would be $10.54, and a $17,48 Kentucky Legend turkey breast, which she assumed would be $13.98.

(Excerpt) Read more at dailymail.co.uk ...


TOPICS: Chit/Chat; Food
KEYWORDS: fraud; prices; publix
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To: NEMDF

It does. She’s lying.

Just looking for a settlement.


41 posted on 03/28/2025 12:11:20 PM PDT by Fledermaus ("It turns out all we really needed was a new President!")
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To: Jonty30

Huh?


42 posted on 03/28/2025 12:11:47 PM PDT by Fledermaus ("It turns out all we really needed was a new President!")
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To: Professional

Not here in middle TN.


43 posted on 03/28/2025 12:12:56 PM PDT by Fledermaus ("It turns out all we really needed was a new President!")
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To: simpson96

Meats are not weighted at checkout. Maybe certain produce items are.


44 posted on 03/28/2025 12:16:34 PM PDT by CodeJockey (ATCG (whatever that means))
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To: Conan the Librarian

Ha! My SIL lives in Ponte Vedra (tony S. JAX suburb), and she has a Publix across the street from a Publix.

And I, too, am a huge proponent of Publix fried chicken, good stuff. With the Gouda mac and cheese for a side.

Publix is on the pricey side, but they are a very good grocery with very good service.


45 posted on 03/28/2025 12:44:56 PM PDT by FreedomPoster (Islam delenda est)
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To: Afterguard

We go to Publix for detergent, cheesecake, and frozen knishes, which the hubby loves and they’re hard to find here in NC. Other items are better priced in other stores.


46 posted on 03/28/2025 12:49:29 PM PDT by AmericanMermaid
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To: Rockingham; Conan the Librarian

At my SIL’s in Ponte Vedra, I was told the Publix across the street from the Publix was a legacy of Publix trying a Whole Foods-like concept store chain called GreenWise. The concept was dropped, and in some locations they just rebranded as Publix and stayed open. She said the former GreenWise store has more hot prepared foods.


47 posted on 03/28/2025 12:50:16 PM PDT by FreedomPoster (Islam delenda est)
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Comment #48 Removed by Moderator

To: Conan the Librarian

Hmmm. Will have to try that chicken!


49 posted on 03/28/2025 12:51:23 PM PDT by AmericanMermaid
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To: Fledermaus

You see an item for $3.50 so you take it off the shelf.

When you get to the POS, the price has been changed to $4.00, but you caught it and mentioned to the cashier that it was $3.50 when you pulled it off the shelf.

So, the cashier sends a stock boy to do a price check and confirms it is $4.00, because the price tag is electronic and can be changed remotely.


50 posted on 03/28/2025 4:42:47 PM PDT by Jonty30 (I have invented blackened salmon salad by baking it in the oven for too long. )
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To: FreedomPoster
A GreenWise store in Tallahassee near the FSU campus and student housing went though a similar evolution into a more conventional Publix with a cafeteria.

Not only is Publix a closely held corporation still dominated by its founding family, but it is politically powerful and has a solid grip on the grocery market in Florida due to first rate management. GreenWise and similar innovations that falter get shut down or modified.

51 posted on 03/28/2025 4:44:39 PM PDT by Rockingham
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To: Jonty30

Someone didn’t change the shelf price tag.

Not a crime.

Has never happened to me anywhere.


52 posted on 03/28/2025 4:54:08 PM PDT by Fledermaus ("It turns out all we really needed was a new President!")
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To: BobL

We have some very nice walmarts locally. Clean stores. Well tended product displays. Polite shoppers and courteous staff.

Same for Macdonalds.

How the stores present totally depends on the demographics who shop there.

There is also an immigrant hellhole Walmart a few towns over.


53 posted on 03/28/2025 5:19:42 PM PDT by Chickensoup
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To: Chickensoup

True, but here at FR, we are committed to DENIGRATING Walmart and McDonald’s (btw, don’t read my tagline).


54 posted on 03/28/2025 5:23:17 PM PDT by BobL (I eat at McDonald's and shop at Walmart; I just don't tell anyone)
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To: BobL

I read the articles.

I don’t read taglines.

FR needs at least one oppositional defiant child here.


55 posted on 03/28/2025 5:26:34 PM PDT by Chickensoup
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To: Fledermaus

The tags ate electronics. They can be changed 1000 miles away.


56 posted on 03/28/2025 7:53:06 PM PDT by Jonty30 (I have invented blackened salmon salad by baking it in the oven for too long. )
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To: Jonty30

Not ours. Plastic.


57 posted on 03/28/2025 8:01:31 PM PDT by Fledermaus ("It turns out all we really needed was a new President!")
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To: simpson96
I suspect this from other stores as well..our local Fred Meyer will have a piece of meat with the full price and also list the card price, but the digital sale price they assure you will be the final price..the receipt shows all kinds of prices one is never sure.

I heard that the city of SanDiego is now demanding by law that if a special price is offered for digital devices,it must also be available as a paper coupon.

58 posted on 03/28/2025 8:21:55 PM PDT by cherry
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