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Have supermarkets reached peak self-scan?
BBC ^ | Aug 25 | Emer Moreau

Posted on 08/25/2024 4:30:21 PM PDT by RandFan

After years of encouraging shoppers to scan their own groceries, some supermarkets are checking out a move back to traditional tills.

Asda said it would put more staff on checkouts, while Morrisons admitted it might have "gone too far" with self-scan. Northern upmarket chain Booths has got rid of them altogether.

The dreaded "unexpected item in the bagging area" announcement is among a list of customer complaints about self-service tills.

But some shoppers told the BBC they're happy to skip the queues and the chit chat if it speeds up their shop.

The debate over staffed versus unstaffed tills has continued to rumble on as the number of self-scan tills has increased over the past 20 years to some 80,000 in the UK.

(Excerpt) Read more at bbc.co.uk ...


TOPICS: Business/Economy; Chit/Chat
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To: DannyTN

Yup. Already here, just not widely used. Amazon Go for instance.


21 posted on 08/25/2024 4:46:27 PM PDT by Fuzz
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To: ClearCase_guy
The need for human labor steadily decreases across our society.

Today’s government ward is not educated enough successfully to perform labor.

22 posted on 08/25/2024 4:46:31 PM PDT by HIDEK6 (God bless Donald Trump)
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To: monkeyshine
I would use self checkout, but they won’t let me scan in my sixer of Bartles & James

Yep! Every other state I lived will let you buy booze through self checkout (after an employee verifies your ID) but California needs to be special.

And every supermarket in CA seems to have at any given time two working checkers and a dozen or so self-checkout lanes. I'm always the guy holding a single 30-pack of Coors standing behind several shoppers with full carts of groceries.

23 posted on 08/25/2024 4:46:50 PM PDT by Drew68
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To: DannyTN

I suppose it can be improved upon so maybe we should wait and see

Still: stores with 100% self checkout suck in my opinion.


24 posted on 08/25/2024 4:46:59 PM PDT by RandFan
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To: RandFan

People buy expensive things and put in the code for bananas ,LOL


25 posted on 08/25/2024 4:47:33 PM PDT by butlerweave
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To: RandFan

Self checkouts invite shoplifting.


26 posted on 08/25/2024 4:48:23 PM PDT by ImJustAnotherOkie
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To: ansel12
… nor to bag my groceries and put them in the cart.

At Lidl and Aldi, those tasks are not in any employee’s job description.

27 posted on 08/25/2024 4:49:50 PM PDT by HIDEK6 (God bless Donald Trump)
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I see BBC uses the word “shop” in place of “shopping” now. They keep debauching the language . . .


28 posted on 08/25/2024 4:50:04 PM PDT by Olog-hai ("No Republican, no matter how liberal, is going to woo a Democratic vote." -- Ronald Reagan, 1960)
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To: HIDEK6

They make the customers bag their own?


29 posted on 08/25/2024 4:52:21 PM PDT by ansel12 ((NATO warrior under Reagan, and RA under Nixon, bemoaning the pro-Russians from Vietnam to Ukraine.))
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To: RandFan
The staff patrol/march around the self-service area

Except for when you buy something like cough syrup which needs store approval. Then you are more likely to see a tumbleweed than an employee. One time I had to look up the store phone number, call it and ask for someone to come to my register. That was one angry manager and I would not have wanted to be the AWOL register watcher.

30 posted on 08/25/2024 4:52:35 PM PDT by KarlInOhio (7/13/2024:The day the Democrats and their SA chose assassination as their primary political tool.)
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To: DannyTN
Robo checkers are coming.

That would be an improvement over the current situation.

A Robo can be programmed not to be surly and to say, “Thank you for your business.”

31 posted on 08/25/2024 4:53:01 PM PDT by HIDEK6 (God bless Donald Trump)
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To: Coleus

“...cheating and stealing...”
I will no longer be shopping at the closest Albertsons.
I needed a couple of things and got in the line for the 6 station self checks.
While the idiot kid “watching” the registers was on tictok, I watched several “customers” sneak past after only scanning a few cheap items and skipping the meat and alcohol.


32 posted on 08/25/2024 4:53:23 PM PDT by Mrs.Z ("Do not put your trust in princes, in human beings, who cannot save." Ps 146:3)
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To: Mrs.Z

Albertson’s must suck then. Any scan of alcohol at WalMart stops the transaction , requiring a WalMart employee to authorize the purchase.


33 posted on 08/25/2024 4:55:15 PM PDT by OldHarbor (strained statutory arguments, appeals to inconsistent history, reliance on out-of-circuit authority)
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To: ansel12

Yes. You have to purchase the bags, too. They cost $.14/ea.


34 posted on 08/25/2024 4:56:04 PM PDT by HIDEK6 (God bless Donald Trump)
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To: ansel12

I haven’t seen a bagger at a grocery store in years, except the occasional special needs kids and even that’s rare.

But then again, I mostly use delivery services.


35 posted on 08/25/2024 4:56:51 PM PDT by Fuzz
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To: Mrs.Z

wow, I’m a sinner but one thing, I’ve never stolen..look what’s going on in the big cities, people are allowed to steal up to $900 per day! no charges. CVS near me had to close their retail store and now only has the pharmacy open, that’s it...Many stores have closed altogether.

There are 2 commandments against stealing. It’s serious.


36 posted on 08/25/2024 4:57:00 PM PDT by Coleus (250K attend the March for Life, no violence, break-ins, stealing of podiums/laptops, etc., peaceful)
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To: ClearCase_guy
#4: "The need for human labor steadily decreases across our society. This won't end well."

Heck, I miss having the guy in the grocer apron in the produce section. You'd put your zucchini or bananas in a paper bag. The guy would weigh your veggies and mark the price on the paper bag with his wax pencil.

37 posted on 08/25/2024 4:59:14 PM PDT by Governor Dinwiddie (LORD, grant thy people grace to withstand the temptations of the world, the flesh, and the devil.)
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To: Fuzz

Delivery is interesting, Walmart sells free delivery for an annual Walmart + fee, and then they badger you to pay the suggested 15 to 20% tip to the driver.


38 posted on 08/25/2024 5:00:16 PM PDT by ansel12 ((NATO warrior under Reagan, and RA under Nixon, bemoaning the pro-Russians from Vietnam to Ukraine.))
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To: monkeyshine
I would use self checkout, but they won’t let me scan in my sixer of Bartles & James

I miss the original Bartles & Jaymes, before tax changes wiped out the wine cooler business. Now we have hard soda pop instead. Hardly an improvement.
39 posted on 08/25/2024 5:00:29 PM PDT by Dr. Sivana ("Whatsoever he shall say to you, do ye." (John 2:5))
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To: ansel12

The tip is worth it for me. I avoid the hassle, the travel, the gas, carrying everything from the car.


40 posted on 08/25/2024 5:02:23 PM PDT by Fuzz
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