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Costco Employees Claim They're Being 'Bullied' & 'Abused' Over The Store's New Policy
MSN ^ | August 23, 2024 | Danielle Harling

Posted on 08/24/2024 12:59:41 PM PDT by Tolerance Sucks Rocks

Costco shoppers haven't been shy about expressing their anger over the warehouse's new membership card policy. The new rule, which was implemented in some stores in January and is now rolling out nationwide, calls for mandatory membership card scans to enter the store.

As frustrating as the new policy has been for some shoppers, it turns out that Costco workers hate the mandatory card scanning, too. Or at least, they hate they way it's making some shoppers behave.

A Costco worker recently vented on Reddit about the membership card-scanning policy. They also offered disturbing details on the "abuse and mistreatment" workers have faced from irate customers who now have to scan their cards.

According to the Redditor, some employees tasked with scanning cards have been "reduced to tears" due to shoppers' abusive behavior.

"A bunch of you are mad. Now, imagine being the low level employee at the door that is instructed to enforce those policies. Imagine the abuse that YOU, the public, has subjected them to. Calling them slurs. Getting in their faces. Swearing at them. Threatening them. Assaulting them. Spitting on them. Complaining to them," they wrote online.

(Excerpt) Read more at msn.com ...


TOPICS: Business/Economy; Society
KEYWORDS: bullying; costco; customers; idcards
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To: Tolerance Sucks Rocks

They need to keep the riff-raff out.


101 posted on 08/24/2024 3:59:46 PM PDT by SamAdams76 (7,525,799 Truth | 87,979,589 Twitter)
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To: ifinnegan

How did they get in? Plus, everything at Costco is industrial size—how do they hide the things they steal? And they won’t let you out of the store with out checking your items against your receipt


102 posted on 08/24/2024 4:03:22 PM PDT by vivenne
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To: Cowgirl of Justice

Frisco, Texas.


103 posted on 08/24/2024 4:21:43 PM PDT by dfwgator (Endut! Hoch Hech!)
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To: knarf

Around here, it’s hit and miss. Quite often they still check cards.


104 posted on 08/24/2024 4:32:38 PM PDT by scrabblehack
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To: johniegrad

We’ve raised too many generations of babies. Time to buck-up Buttercup for many.


105 posted on 08/24/2024 4:39:44 PM PDT by Bullish (...And just like that, I was dropped from the ping-list)
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To: Bullish

We’ve raised too many generations of babies.


Comes from not having a real war for over 50 years. It’s sad but true. Long periods of peace tend to make a nation weak.


106 posted on 08/24/2024 4:44:58 PM PDT by dfwgator (Endut! Hoch Hech!)
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To: vivenne

Crooks can be clever.


107 posted on 08/24/2024 5:00:23 PM PDT by ifinnegan (Democrats kill babies and harvest their organs to sell)
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To: dfwgator

I agree 100%... 50 years of coddling and living high off the hog will do that to a nation.


108 posted on 08/24/2024 5:21:00 PM PDT by Bullish (...And just like that, I was dropped from the ping-list)
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To: IYAS9YAS

In order to go through the checkout at Costco, you HAVE to have a valid card. No card, no sale.


109 posted on 08/24/2024 5:27:04 PM PDT by Don W (When blacks riot, neighborhoods and cities burn. When whites riot, nations and continents burn)
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To: logi_cal869

Bought a freezer from them for my apartment. Arrived damaged. Return process was horrible. Three hours on the phone over two weeks.


110 posted on 08/24/2024 5:32:59 PM PDT by SovereignVA
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To: Tolerance Sucks Rocks

“As frustrating as the new policy has been for some shoppers, it turns out that Costco workers hate the mandatory card scanning, too. Or at least, they hate they way it’s making some shoppers behave.”

Card scanning makes no one behave one way or the other. People make their own choices. Shame on MSN.

The employees that Costco posts at their doors have fantastic facial recognition abilities. They know who the regulars are out of hundreds that they see every day.

There is also a huge cultural difference between customer behavior in a rural area and suburbia. Cities are nightmares.


111 posted on 08/24/2024 5:57:06 PM PDT by SovereignVA
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To: Don W
In order to go through the checkout at Costco, you HAVE to have a valid card. No card, no sale.

Well, the honest ones do, anyway. Thieves are getting more brazen. If it isn't happening now, then why the change in door policy?

112 posted on 08/24/2024 6:23:29 PM PDT by IYAS9YAS (There are two kinds of people: Those who can extrapolate from incomplete data.)
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To: Tolerance Sucks Rocks

People are such flipping morons.


113 posted on 08/24/2024 7:32:04 PM PDT by vpintheak (Sometimes you’re the windshield, sometimes you’re the bug. )
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To: Magic Fingers

Yum. Frozen men’s socks.
She can feed them to the dogs.


114 posted on 08/24/2024 7:45:36 PM PDT by Veto! (FJB Sucks Rocks)
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To: johniegrad

our local costcos are still using human door “checkers” whp kinda pretend like they’re checking your card when you enter ... nonetheless, i wouldn’t particularly object to scanning the card to enter ... after all, you have to scan the card to self-checkout anyway ... i really don’t see what the big deal is, except that WAY too F-ing many people are entitled azzwholes (and i’m talking about the nasty costco customers, not the employees)


115 posted on 08/24/2024 8:55:15 PM PDT by catnipman ((A Vote For The Lesser Of Two Evils Still Counts As A Vote For Evil))
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To: Beowulf9

“If you have not paid for a card, you don’t belong shopping in Costco.”

you can’t checkout without the card, anyway ...


116 posted on 08/24/2024 8:55:55 PM PDT by catnipman ((A Vote For The Lesser Of Two Evils Still Counts As A Vote For Evil))
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To: Petrosius

“Question: can family members enter with the one card?”

costco will issue additional cards for family members upon request ... at least they will for spouses ...


117 posted on 08/24/2024 8:59:28 PM PDT by catnipman ((A Vote For The Lesser Of Two Evils Still Counts As A Vote For Evil))
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To: Beowulf9

“They buy up lots and then when that is gone they are done. They don’t always intend to buy up the product again.”

exactly ... so if you buy a couple of goose-down pillows or fuzzy blankets that you REALLY REALLY like and want some more go back THE VERY NEXT DAY and buy all you want because the day after that they will all be gone forever ...


118 posted on 08/24/2024 9:03:22 PM PDT by catnipman ((A Vote For The Lesser Of Two Evils Still Counts As A Vote For Evil))
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To: ladyjane

“I found my local Kroger affiliated store to be less than half the cost of my drug store. “

yep, kroger and kroger-owned chains rock when it comes to their pharmacy prices!


119 posted on 08/24/2024 9:05:00 PM PDT by catnipman ((A Vote For The Lesser Of Two Evils Still Counts As A Vote For Evil))
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To: Magic Fingers

“A frequent problem ... is the constant moving of merchandise around the store - often seemingly at random.”

they do it on purpose ... i asked a store manager about that once and he claimed they do that to create a “treasure hunt” experience, in other words, they want you to wander around a bunch on purpose because you might pass by an item you wouldn’t pass by otherwise and buy it ... i told the manager that was complete bullshit, DELIBERATELY wasting their customers’ time ... btw, Sam’s Club doesn’t do that ...


120 posted on 08/24/2024 9:09:23 PM PDT by catnipman ((A Vote For The Lesser Of Two Evils Still Counts As A Vote For Evil))
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