Yeah, I don’t think she can dispute this on her credit card. Everyone admits it was a legitimate purchase. No fraud was involved when she booked it.
Question: If for some unforeseen reason like illness, and she failed to make the boat, would she still be able to dispute the credit card charge?
No.
It’s funny all the arm chair lawyers on here.
I did in fact dispute a hotel charge that I made and I cancelled after their policy said I couldn’t.
I got a full refund ;-).
Also she is the victim of fraud here, which just stengthens her case. The cruise line is responsible for validating someone’s identity BEFORE cancelling. Just giving a confirmation # is not verification.
My current wife’s ex-husband cancelled her Airline trip on her. The Airline refunded the ticket since she didn’t make the call.
No, the fraud was involved in not providing the service she paid for and selling it to someone else instead. I have some experience in this dealing with credit card companies. They can be merciless against merchants in cases like this. The merchant has no loss except some adminsitrative inconvenience because they are negligent regarding fraud prevention.