It’s funny all the arm chair lawyers on here.
I did in fact dispute a hotel charge that I made and I cancelled after their policy said I couldn’t.
I got a full refund ;-).
Also she is the victim of fraud here, which just stengthens her case. The cruise line is responsible for validating someone’s identity BEFORE cancelling. Just giving a confirmation # is not verification.
My current wife’s ex-husband cancelled her Airline trip on her. The Airline refunded the ticket since she didn’t make the call.
You got a full refund? Later your wife got a full refund?
And just WHO did the refunding? Not the credit card. It was the hotel. It was the airline.
My point stands. The credit card company is not liable.
Yes. It’s the fault of the cruise line that they didn’t somehow verify who was cancelling the reservation.
I saw a story on Reddit where a woman booked a cruise for her and her boyfriend. They broke up before the cruise, and he cancelled it out of spite. Because it was too close to the cruise date, she lost all her money. His name was on the cruise too, but she had paid for it. There was nothing she could do to get her money back.
In the case though, it was fraud so the consumer should be compensated since the cruise line was a party to the fraud by not verifying identification.
“It’s funny all the arm chair lawyers on here.”
Where did you get your JD?