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DoorDash warns customers of delivery delays if they refuse to leave tips because drivers are not incentivized to take 'less desirable' jobs
Daily Mail UK ^ | November 2, 2023 | Perkin Amalaraj

Posted on 11/02/2023 7:49:14 AM PDT by Morgana

Food delivery service DoorDash has warned its customers that not tipping their drivers may lead to delayed deliveries.

The largest food delivery company in the United States warned in a since-deleted post to X that because its drivers can see which orders carry tips, and are free to take the jobs they want to, they may not be incentivized to take lower-value gigs.

DoorDash, which currently holds 65% of the online meal delivery market in the US, said that it was testing out a new pop-up warning that encouraged its users to leave a tip.

The Verge reported that adding a $0 tip to an order results in a pop-up window that reads:

'Orders with no tip might take longer to get delivered — are you sure you want to continue? Orders that take longer to be accepted by Dashers tend to result in slower delivery.'

The outlet reported that the new pop-up warning doesn't appear to have been pushed across the US.

One Verge reporter in New Jersey reportedly received the pop-up, while another in South Carolina didn't

It insists on its website that DoorDash drivers earn between $2 and $10 per delivery, depending on the 'distance and desirability of the order', and added that drivers take in 100% of tips given by customers.

A DoorDash spokesperson told the Verge: 'Everyday, Dashers go the extra mile to help connect consumers with the best of their local communities. That’s why we encourage customers to show their appreciation by tipping.

(Excerpt) Read more at dailymail.co.uk ...


TOPICS: Food
KEYWORDS: doordash
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To: ElkGroveDan
This is asinine. Their app should work like Uber’s. When the transaction is complete a pop-up asks how much of a tip you want to leave. The whole point of the tip is to compliment good service after the fact.

Lots of people are repeat customers and you'll still get on the feces list if you don't tip afterwards.

41 posted on 11/02/2023 8:22:23 AM PDT by AlaskaErik (There are three kinds of rats: Rats, Damned Rats, and DemocRats.)
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To: freepertoo

Was just thinking the IRS deduction figure should, or at least could be used as an alternate rule of thumb for tipping for those who can’t afford $1/mile.


42 posted on 11/02/2023 8:25:20 AM PDT by one guy in new jersey
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To: SaxxonWoods

Got to tell you, the freedom is a great incentive. I love doing it, too. I meet great people, I am my own boss, and yeah, I know I’m eating up the car, but quite honestly I did worse on my daily commute from the Eastern Shore of Maryland to DC every day for work. That having been said, I’ve just applied at Home Instead to become a caregiver (Lord knows I’ve got the experience after 8 years and a month of hospice care with mom!), but even they will not be able to pay me what I get with Doordash...so I may still do it a few days a week.


43 posted on 11/02/2023 8:26:03 AM PDT by freepertoo
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To: one guy in new jersey

That is great in theory (honestly), but Dashers won’t pick up orders under $5.00 usually.


44 posted on 11/02/2023 8:26:33 AM PDT by freepertoo
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To: poinq

Yes, tipping in Europe is very different. It is considered an insult in Italy to leave more than token change on the table. But 17% is added to the food/drink bill for “service” in most places. It’s been a while since I was last there so things may have changed somewhat.


45 posted on 11/02/2023 8:26:51 AM PDT by SaxxonWoods (Successful People Have a Sense of Gratitude. Unsuccessful People Have a Sense of Entitlement)
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To: freepertoo

I had no idea it paid that low. I would not work for them it’s not worth it.


46 posted on 11/02/2023 8:27:31 AM PDT by Morgana ( Always a bit of truth in dark humor.)
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To: Morgana

Should organize a campaign to order from them repeatedly with no tip and cancel when that window pops up.


47 posted on 11/02/2023 8:27:32 AM PDT by HYPOCRACY (This is the dystopian future we've been waiting for!)
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To: freepertoo

I understand it and that’s why I always tip the recommended amount. There is a notice that 100% of the tips go to the dasher. My sister used to deliver for them too. :-)

I think most of the complaints are about the young dashers but the complaints make all dashers look bad. Most of ours are retirees.

There have been a couple of times his medicine was ready at Walgreens, and it would have been tough for me to leave and go get it. It arrived by Dasher but there was no option to tip on the Walgreens site. I gave her $5 for a tip because I know they make most of their money by tips.


48 posted on 11/02/2023 8:27:52 AM PDT by Melinda in TN
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To: Morgana

Agree

I will continue to just pick up my own take-out orders.

And keep an eye on who’s making it and check it before you leave.

I seldom use take outs any more after noticing the help.


49 posted on 11/02/2023 8:29:47 AM PDT by Vaduz (....)
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To: rod5591

It’s people who are indulging themselves, claiming to be “too busy”(or too stoned) to go out to get something or cook at home. People on Reddit talk about spending $25 a day for lunch due to DoorDash and UberEats.


50 posted on 11/02/2023 8:31:13 AM PDT by AppyPappy (Biden told Al Roker "America is back". Unfortunately, he meant back to the 1970's)
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To: freepertoo

“Got to tell you, the freedom is a great incentive. I love doing it, too.”

I get that, working for myself has been my life. Even with work and 1 or 2 side hustles I always enjoyed what I was doing because I was my own boss. May it continue to work out for you!


51 posted on 11/02/2023 8:32:23 AM PDT by SaxxonWoods (Successful People Have a Sense of Gratitude. Unsuccessful People Have a Sense of Entitlement)
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To: freepertoo

Good post yours. Tipping is of course a reward for good service. It makes sense for a waiter/waitress at a restaurant. But not for for a delivery driver.

A bad waiter is not attentive. But that doesn’t apply to a delivery driver. Either the food arrives, or it doesn’t. The driver doesn’t even have control of the time. The kitchen schedule does.

So in delivery cases, the tip is really a delivery fee. Not paying that delivery fee is simply trash behavior.


52 posted on 11/02/2023 8:33:53 AM PDT by Leaning Right (The steal is real.)
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To: Morgana

I AM AVERY GOOD TIPPER EVEN IF THE PERSON just does their job. I guess I am a sucker for working people since my mother was a waitress at different times. But I don’t submit to pressure. Pressure brings no tip and no repeat business.


53 posted on 11/02/2023 8:34:18 AM PDT by coalminersson (since )
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To: Morgana

They’re right. That’s basic math. People are motivated by money. Give em more, get better service.


54 posted on 11/02/2023 8:34:19 AM PDT by discostu (like a dog being shown a card trick)
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To: Morgana

Have never, ever wanted some unknown, “part-time,” unmotivated, 3rd party-employed person handling my food. I’ll eat bread and water first.


55 posted on 11/02/2023 8:35:02 AM PDT by PGR88
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To: Morgana

This is hideous on several levels. 1.) Paying a premium for food to be delivered when in the past food was delivered for free. 2.) Paying for lousy food. At least it is lousy compared to what I can cook. 3.) Paying a tip prior to service being rendered. Yeah, do that suckers!


56 posted on 11/02/2023 8:38:52 AM PDT by ConservativeInPA (Rebuild the Temple.)
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To: Melinda in TN

If he’s 85, he’s fine.

There was a comedy bit by Lewis Black about the oldest man in America.
He was 110, living alone, and had full mental faculties.
He said he narrowed his diet down at 90.
He only had bread fried in fat back, and 3 gallons of Thunderbird a week.


57 posted on 11/02/2023 8:42:00 AM PDT by EEGator
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To: Morgana

If you don’t tip your order is pretty much guaranteed to arrive with gobs of spit on it.


58 posted on 11/02/2023 8:42:39 AM PDT by Tipllub
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To: Morgana

Never used Door Dash and now I certainly won’t use Door Dash in the future

Saw a guy at a hotel front desk

He said he just paid $73-$75 for 2 Subway sandwiches to be delivered

That’s like $20 of sandwiches

He just told me that no more than 7 days ago

I was there when he picked up his food


59 posted on 11/02/2023 8:44:16 AM PDT by SaveFerris (Luke 17:28 ... as it was in the days of Lot; they did eat, they drank, they bought, they sold ......)
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To: ElkGroveDan

Exactly!
Tips are NOW EXPECTED part of a transaction!
PATHETIC!!!!!


60 posted on 11/02/2023 8:51:32 AM PDT by bantam
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