[JonPreston]

The woman was leaving.

She was leaving the scene of a criminal trespass & disorderly conduct complaint, according to management who called the police and as retold by this YouTube lawyer.

[MeganC]

Here’s the law in Ohio that applies:

https://codes.ohio.gov/ohio-revised-code/section-2911.21

Excerpt of the applicable sections:

“(A) No person, without privilege to do so, shall do any of the following:

(4) Being on the land or premises of another, negligently fail or refuse to leave upon being notified by signage posted in a conspicuous place or otherwise being notified to do so by the owner or occupant, or the agent or servant of either;”

And per that law she was in the act of leaving as requested and as notified and the offense of criminal trespass therefore did not occur.

[Lonesome in Massachussets]

She was leaving the scene of a criminal trespass & disorderly conduct complaint

Exactly. The police have a legitimate right to arrest for that. Taking her name and issuing a summons is a courtesy, and it is in her interest to comply.