Posted on 12/11/2022 4:44:12 AM PST by EBH
A Western Australian man is terrified he has lost his life savings – a whopping $580,000 – after he received two unexpected emails from his bank that the entire amount had been withdrawn and his account closed.
Yet Bruce, who did not want his surname used, never authorised any transaction and has no idea where his money has gone – adding he can’t get any answers from the “space cadets” running the Ubank customer service line.
Ubank has confirmed to news.com.au that the emails are legitimate and are not a scam.
Bruce is worried the stress of the experience could have serious health consequences as he has spent at least 20 hours on the phone to Ubank trying to get an answer.
“I could have a bloody heart attack over this. I’m generally a relaxed sort of guy but I’m freaked out and it’s sure not doing my health any good,” he told news.com.au.
The nightmare began when Bruce received an email on November 24 from Ubank that stated: “Just want to let you know that we’ve processed a debit on your account for $578,759.53.”
Just four seconds later a follow up email revealed that Bruce’s account was now closed.
“That is my life savings. I’m a self-funded retiree and … if I had to go into hospital or have an operation it could well have been my living fund and I’m totally screwed as I have no access to it, wherever it is,” he said.
“It’s freaking me out. Anyone I’m speaking to they just can’t believe it.
“No one from Ubank has told me or assured it’s a glitch, the money is safe, it’s all OK. No one has been able to confirm that to me.
(Excerpt) Read more at news.com.au ...
It is a virtual bank. No office to go to!
Was he vaxxed?
Eventually you might have no choice but to bank that way.
Using your new centralized, global, digital currency…
Yep. But fortunately I live in the outskirts of Hooterville.
So if worse comes to worse, maybe I’ll bank with Sam Drucker.
(I feel sad for folks under 50 who don’t get that reference.)
I remember three chicks looking topless by a water tower.
Topless? I remember only the wholesome humor. So I really have no idea what you’re talking about. Perhaps you are imagining things.
Anyway, here’s my favorite scene from that show.
I am regretablly at the point where bank regulations should mandate that any withdrawal above X amount (1) require contact with and confirmation with the account holder before the amount may be withdrawn, and (2) the withdrawal does not even happen if the account holder has not personally confirmed it within 24 hours.
I have such alerts with my bank and my account is not closed, activity is just suspended, until I and and the bank confirm the transaction is legit. The law did not force my bank to make such alerts. I see so much fraud and so many scams lately that I think the law should require such things.
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