IMHO Delta needs to rethink access venues, it's too easy to get to the lounge. They need to stop giving access for having a credit card.
You used to also be able to use SkyMiles to gain access. I don’t know when that policy changed, but it was in effect on Dec. 30, 2021. We were then allowed access as a guest of the employee at the desk. That was nice as we had a very long wait for our plane (long story, I won’t share).
Used to get in with a first class ticket, then that changed to first class international only. Platinum Card didn’t work all the time either.
I quit flying in 2012 with almost a million miles on Delta. Got tired of the TSA BS and passengers turning into the Greyhound bus crowd.
People aren’t passengers to airlines.
They’re cargo.
Waaaaa, first world problem.
I’ve belonged to the Delta SkyClub (and its forerunner, the Delta Crown Room Club) for close to 40 years. I guarantee you that the changes were noticed—immediately.
There are now some substantial lines to get into the clubs at many of Delta’s hub airports. They probably had to make some changes. Long time members are not pleased.
That said, club membership fees are worth it if you fly a lot (I average 75,000 miles per year on Delta). It now costs an arm and a leg to eat in an airport restaurant (Cleveland airport, which is my new base, does not have a Delta club, and a hamburger, beer and tip at a sit down place in the B concourse in CLE cost me $36. The total annual fee for the SkyClub, including a special AMEX card, is $550. Plus, in the event that there is a storm or other trravel disruption, personnel in the clubs can get you alternate travel arrangements first and fast.
I was in the Emirates lounge in Dubai a couple of weeks ago and it’s worlds different. A full buffet spread of great middle eastern and Indian food, fridges stocked with soda for the taking, and a full open self serve bar with high end liquor & wine.
Delta just comes off cheap. Just let me get a Diet Coke for my $3000 ticket without having to wait 10 minutes for the one bartender to acknowledge me. Put in a self serve fridge or soda fountain for Christ’s sake.
Nobody goes there anymore; it’s too crowded.
I try not to be at domestic airports long enough to use their clubs, anyway. The Cathay Pacific lounges in Hong Kong were pretty nice, though...
Airlines compete for the “least worst” position in the industry, They all suck.
Last year we got a Credit Card that came with Priority Pass, it’s totally worth it.