Posted on 10/17/2021 2:59:56 PM PDT by nickcarraway
Online marketplace Carousell has taken action against two sellers for discriminatory behaviour when conversing with a user who had tried to purchase hotel packages.
Stomp contributor Saran said he had been enquiring about hotel packages listed on the platform last week.
One seller, @hotel000 asked, "May I know your race?" while another seller claimed that only Chinese guests are accepted for Saran's selected dates due to "the latest covid-19 rule".
Saran told Stomp: "Ridiculous, isn't it? I don’t think there are rules and regulations that only Chinese people can stay in a hotel?"
He subsequently reported the users and informed Carousell about the matter.
In response to a Stomp query, a spokesman for Carousell said it does not condone offensive or discriminatory behaviour of any kind.
The spokesman said: "Seller @mbs_hotel was immediately restricted from the marketplace while we conducted investigations. We had also conveyed this restriction to the buyer when they had reached out to us.
"Upon restriction, our content moderation team provided the seller with user education on why their behaviour violated our marketplace community guidelines.
"The seller acknowledged the restriction and their account is now reinstated. However, further action will be taken if any other offences are made.
"Seller @hotel000 has been issued a formal warning and user education, and further action will be taken if any other offences are made.
"We are in touch with the buyer to communicate the measures taken and are committed to investing in and improving our marketplace capabilities to provide a safe and trusted environment for buyers and sellers to transact.
"The trust and safety of our users is of utmost importance to us. We are continuing to ramp up our efforts to accurately detect and review listings with discriminatory behaviour.
"Should users encounter a similar issue, we urge them to click on the listing and select 'Report Listing', or click on the account and click 'Report User' so that we can take swift action."
But if the bookings were for only liberal LGBQ guests, there would have been no questions allowed.
And I think that liberal politics trumps most everything else.
Don’t argue with someone who doesn’t want your money.
In Singapore, sure right, whatever you say.
ROTFLMAO!
I was watching Logan’s Run recently and I remembered the process of Carousel’..
The other thing that people may not understand is that Singapore is very, very small. It's total land area is about the same as El Paso Texas. What does that have to do with anything? It would be very rare for a Singaporean to stay in a hotel in Singapore, when they could just stay in their own condo. (Of course there are exceptions...but how many people from Houston are typically going to stay in a hotel in Houston?)
Pretty much all the countries in SE Asia are, to one degree or another, isolated because of their governments' over-reaction to SARS-COV-2. Singapore included. For several months, people from India, Bangladesh, and Pakistan were not allowed into ANY SE Asia country (that's due to a big outbreak that happened in South Asia). Agree or disagree, that's the way it is. Even now, somebody coming from one of those countries has to do a full two-week quarantine to enter ANY country in SE Asia...if they're allowed in at all. (Please see: COVID-19 Rules and Restrictions in Singapore (Oct 2021)). Vaxxed visitors from China or Taiwan only have to have a negative swab test. [if it matters, vaxxed visitors from the US currently have to do a 7-day quarantine]. Agree or disagree with the policy, it is what it is.
Now that you know some background (sorry for the long-windedness of it), I think it's pretty obvious what happened here...
Sage advice.
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