Hackers hit Microsoft customer service system, make off with data

Cnet via MSN ^ | 6/26/21 | Edward Moyer

[Libloather]

Microsoft said Friday that hackers breached a computer used by one of its customer service agents and stole account data they then used to launch "highly-targeted" attacks on customers. The company identified the hacking group as Nobelium, the same one behind last year's major SolarWinds breach.

Microsoft has secured the computer, which the hackers infected with information-stealing software, and notified the "small number" of affected customers, it said in a Friday post on its Security Response Center site.

The company sent a warning to affected Microsoft Services subscribers saying the hackers had access to information during the second half of May, Reuters reported late Friday. The pilfered data included billing contact information and what services the customers pay for, the news outlet said. Hackers can use such basic data in bogus emails and phone calls as part of phishing attacks that can help them gain access to more-sensitive information.

[Libloather]

11 fixes this, no?

[PAR35]

You forgot the sarcasm tag.

[Rurudyne]

I bet the hackers didn’t do anything entertaining in the meantime. Like changing the scripts....

“Hello” said in a thick accent, “my name is Tweek, how may I help you?”

[lowbridge]

Dont bother Bill Gates with this stuff. Hes too busy shooting particles into the atmosphere and playing Covid doctor.

[bgill]

Hmm, wasn’t the first time they got in. IOW, easy pickings.

[Richard Axtell]

Fortunately, I have never been able to reach Microsoft Customer Service, and I am surprised they even pretend to have one. So, I guess I might not have much to worry about, datawise.

[Bayard]

Sounds more like a physical data breach at the company.

[Openurmind]

“and notified the “small number””

Microsoft tell the truth about real numbers?

[antidemoncrat]

Microsoft software = hackers delight

I believe their cloud wll eventually get hacked.