Maybe the restaurant should be held responsible for giving her order to a guy who was “unsure who originally made the order” and who then used that order to steal her money.
Crazy story. Glad I always pick up the pizza and pay in person.
Pizza orders are not "confidential information" deserving of any special protection. It's not like the lady had ordered a Pap Smear. It's not like the pizzeria is a daycare center, and some stranger had shown up and offered to take someone else's child home with him.
The perp probably listened in on the telephonist taking the order and volunteered, "Hey, did [insert name of victim, which he had overheard] just place that order? Hey, I can deliver it to her! [Pretends to phone victim, who apparently agrees to allow the friend to bring her the pizza] We're really good friends. But she recently moved, and I haven't visited her at her new apartment yet!" OR "Can you give me her exact address, so I can enter it into my navigational computer? I don't know her actual street number, and might have a problem finding the optimal route to her from this pizzeria - I've never driven from here to there before!"
Regards,