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Maybe the restaurant should be held responsible for giving her order to a guy who was “unsure who originally made the order” and who then used that order to steal her money.

Pizza orders are not "confidential information" deserving of any special protection. It's not like the lady had ordered a Pap Smear. It's not like the pizzeria is a daycare center, and some stranger had shown up and offered to take someone else's child home with him.

The perp probably listened in on the telephonist taking the order and volunteered, "Hey, did [insert name of victim, which he had overheard] just place that order? Hey, I can deliver it to her! [Pretends to phone victim, who apparently agrees to allow the friend to bring her the pizza] We're really good friends. But she recently moved, and I haven't visited her at her new apartment yet!" OR "Can you give me her exact address, so I can enter it into my navigational computer? I don't know her actual street number, and might have a problem finding the optimal route to her from this pizzeria - I've never driven from here to there before!"

Regards,

Pizza orders are not "confidential information" deserving of any special protection. It's not like the lady had ordered a Pap Smear. It's not like the pizzeria is a daycare center, and some stranger had shown up and offered to take someone else's child home with him.

Pizza is pretty important. Just look at all the comments on this thread...

Okay, I'm kidding about the pizza. But, the CC info is important. Depending on what actually happened (which is unclear), an argument might be made that the restaurant did not protect the customer's payment info.

When a company is hacked, and the hackers steal customer info, sometimes the customers sue the company. In the case of the pizza, I've been assuming the thief paid for the pizza and then delivered it to the unsuspecting customer. If that's what happened, then the pizza place must've released the customer's address somehow (on the receipt, maybe?). OTOH, if the customer gave her CC info to the pizza place when she ordered, and the thief got her CC info from the pizza place, then the pizza place didn't protect her CC info, either.

I'm not arguing that the customer should sue, but I would not trust a pizza place that didn't protect my info. IDK how the thief carried out his crime. The pizza place released that pizza to someone unknown. Customer is lucky she wasn't poisoned.

Why are we all so interested in this case? We all must love pizza (just had some tonight - lol).