Where does a Mercedes stand on this list?
J.D. Power also names the most dependable model in each major vehicle segment. Toyota won five categories, while General Motors won four and Hyundai four. (Scroll down for the full list.)
J.D. Power’s 2021 Vehicle Dependability Study brand rankings (problems per 100 vehicles)
Lexus (81)
Porsche (86)
Kia (97)
Toyota (98)
Buick (100)
Cadillac (100)
Hyundai (101)
Genesis (102)
Lincoln (106)
Acura (108)
BMW (108)
Chevrolet (115)
Mitsubishi (116)
Mazda (121)
Mercedes-Benz (122)
Ram (123)
Dodge (125)
Mini (125)
Subaru (125)
Audi (127)
Nissan (128)
Ford (130)
Infiniti (137)
Jeep (141)
GMC (143)
Volvo (143)
Honda (145)
Volkswagen (163)
Chrysler (166)
Tesla (176)*
Jaguar (186)
Alfa Romeo (196)
Land Rover (244)
*Tesla did not allow its vehicle owners to be surveyed, so it did not technically meet J.D. Power’s ranking criteria, but the study leaders independently obtained enough data to give the brand a score.
J.D. Power 2021 Vehicle Dependability Study most dependable models, by segment (assesses 2018 models)
Most dependable model: Porsche 911
Compact car: Volkswagen Beetle
Compact premium car: Lexus ES
Midsize car: Kia Optima
Midsize premium car: Genesis G80
Midsize sporty car: Chevrolet Camaro
Large car: Toyota Avalon
Small premium car: BMW 2 Series
Compact SUV: Buick Envision
Compact premium SUV: Porsche Macan
Midsize SUV: Kia Sorento
Midsize premium SUV: Lexus GX
Large SUV: Chevrolet Tahoe
Small SUV: Kia Sportage
Small premium SUV: Mercedes-Benz GLA
Minivan: Toyota Sienna
Midsize pickup: Nissan Frontier
Large light-duty pickup: Toyota Tundra
Large heavy-duty pickup: Chevrolet Silverado HD