It is surprising to me how many younger people who basically grew up with computers have not bothered to learn the basics of using and navigating through folders/directories. I have seen a lot of well illustrated books with step by step instructions, some of which I have given to friends and family members over the years to try and get them up to speed. But they hardly ever bother to crack the covers and instead want me to take care of their issues.
I have used NordVPN for many years on my computers and devices and have been very happy with it. As far as copying your stuff off the cloud... it should be mostly just navigating to where it is stored and copying it to the directory/folder of your choice on your local hard drive. Copying emails from Gmail, Hotmail, Outlook Live, Apple Mail, etc. is a similar situation. Then just pick your new email provider and start letting people and businesses you correspond with that you are changing your primary email address.
You know, I dont WANT to do it my self. I am happy to pay someone to do it.
I downloaded NordVPN, and it required a level of knowledge that I do not have.