Yes. It is a mystery. The companies react instantly to social media. Yet the vast majority of social media protests are actually bots and not people at all. And the people who engage in the heavy SJW activities are usually unemployed losers who don’t patronize the businesses anyhow.
A study I lost the link too claimed a couple of years back that 60% of all Ad hits on the net are bots, often written by the people whose sites receive the hits. It is a major fraudulent activity. Some companies have cut their internet ad budgets at times and lost no revenue.
This link covers the bot problem you mentioned:
Same thing here at FR; there are trolls that just like to instigate arguments.
“Yes. It is a mystery. The companies react instantly to social media. Yet the vast majority of social media protests are actually bots and not people at all.”
You get it. The brain-dead CEOs don’t. These castrated CEOs are just cruising along, fat and stupid, and have no idea how they’re manipulated by bed-wetting teenagers sitting in mommy’s basement.