It's not a Windows 10 release without something breaking so here's a troubleshooter for your OneDrive woes (Win10 2004 update fix)

The Register ^ | July 3, 2020 | Richard Speed

[dayglored]

Microsoft emits a fix for those fearful of Registry tinkering

While Microsoft was showing off its new OneDrive toys, the company also slipped out a fix for brave souls running Windows 10 2004 and finding Files On-Demand a little borked.

Issues have been rumbling for a few weeks now as users of the new OS began complaining that "OneDrive cannot connect to Windows", rendering the Files On-Demand feature, which pulls data down from the cloudy bit barn when needed, broken.

Some found that a Registry tweak would bring the process back to life. Others continued to struggle.

Microsoft pointed to devices or apps that use legacy file system filter drivers as the culprit, leaving some machines unable to connect to OneDrive via the OneDrive app. The afflicted were unable to download new files or open previously synced files - thus somewhat undermining the point.

Some users took the proffered option to simply download all files from OneDrive, but several found even that process hopelessly broken.

For those not keen on the manual workaround of fiddling with the Registry and restarting for each account, Microsoft has put out a troubleshooter to restore access to Files On-Demand. Imaginatively titled "Files On-Demand troubleshooter", the app will run automatically for some users. For others, it will need to be manually started (again for every account) and, after a restart, Files On-Demand should work once again.

The issue affects both the Personal and Business versions of the OneDrive client under Windows 10 2004, although files can still be uploaded and downloaded via the web interface for the storage service.

"Microsoft is working on a resolution and will provide an update in an upcoming release," the company said on its support page for the matter.

The problem does not appear in Microsoft's health dashboard for Windows 10 2004, although users began complaining shortly after the OS was released.

It isn't the only issue with the OS update. Problems persist with Windows 10 2004 more than a month following its release and include difficulties with Bluetooth, and a stop error when plugging or unplugging a Thunderbolt dock. ®

[CatOwner]

The solution is noted in post #20 in this thread. All of your suggestions had been tried, and none of them corrected my specific situation.

I've installed/uninstalled/disabled/enabled more Windows items in the 5 months prior to finding the solution than I ever did with Windows 7 or even Windows XP.

This was a stubborn problem to isolated, and it was one foisted on this PC by Dell, and the problem existed before I even attempted to add my own applications to this PC.

[minnesota_bound]

I am waiting on Windows 11.
I here it will fix all issues.

[rarestia]

You specifically said it was a third-party piece of software and/or a driver installed by Dell. That was exactly what I said in my original post. Either way, glad it’s fixed.

[ducttape45]

I have not allowed any Windows 10 updates past 1903. Too problems with the updates/upgrades from 1909 to 2003.

[rarestia]

you are a bloviator.

I'm paid to be one, yes. I sit in front of executives to tell them why and how they were compromised. You're welcome to your opinion. I spotted my error and corrected it. There was a lot of back and forth in the post. Take it for what you will.

[gattaca]

bump