There must be many Freepers out there, with cancelled cruises battling Cruise Lines and Airlines for rebates.-Tom
My worst experience with NCL:
During an Alaska cruise, the ships auto pilot malfunctioned and many passengers got hurt, a dozen were transported to Hospitals in Victoria. NCL offered us $500 credit voucher to prevent us joining class action suit. That was fine and dandy except when my travel agent booked our next NCL cruise, NCL said they never received the vouchers.
I was on phone with NCL and asked them they have our names on the passenger list of the cruise which had problems. So why does it matter if they can’t find the voucher papers. NCL agreed only after I threatened them with a law suit.
My cruise was on the Jade, in Asia, in early Feb., just after the Japan breakout. I canceled, and thankfully, since the cruise couldn’t go to its main country, Vietnam. Didn’t get anything back nor expect it, since cruising was considered safe by the (bought off) ‘experts’. Ended up getting off cheap since our cabins were inside (no windows and certainly no balcony). Got most of the airfare back, so overall loss wasn’t bad. Others have much bigger losses - their best option is to quickly sue, while the companies are solvent.
probably depends on the company...
I got back my money from Carnival for 3 cruises and Delta and the miles with United were put back in my account with no penalties..