Posted on 01/18/2020 6:52:51 PM PST by Hojczyk
Emily James worked as a senior banker at a U.S. Bank call center in Portland when she received a call from a customer last month whose paycheck had been placed on hold,
James worked to help Marc Eugenio, a Clackamas resident, get access to the more than $1,000 that should have been in his account before telling him to go to his local bank the next day to get the money cleared by a manager.
The following day, on Christmas Eve, Eugenio visited his local branch but because of the holiday, no one was able to help him.
A devasted Eugenio called the 1-800 line from a gas station where, according to report, he was stranded with no money to fill his tank to get home.
He requested to speak to James, explaining what had happened before adding: I wish I had just 20 bucks to get home.
James, realizing how close the man was, decided to act.
Eugenio told the paper that the woman from the call center told him to wait for help, as she was just a few miles away.
I didnt want her to do it, he said. But Im not proud to the point that Im going to refuse help.
According to the report, James said she received permission from her supervisor to drive out.
I handed him $20 in cash, said Merry Christmas and went right back to work, she said.
But days later, she was informed by a service manager that her job had been terminated
Eugenio said he feels bad that James lost her job trying to help, but James seemed to not mind after seeing how the situation was handled.
I dont think I would want to continue to work for someone who would do that, she told The Oregonian.
(Excerpt) Read more at foxnews.com ...
See, I dont think she should be penalized because maybe next time.
Say thats against policy. This could have happened and youre suspended. But, to fire her? Overboard.
You didn’t read the article article did you?
US Bank is right up there with Bank of America and Wells Fargo bank, in their scummy attitudes and behaviors.
Surprisingly, Chase Bank became much more customer-friendly.
Too funny. lol
I feel bad for Ms. James, but I understand the banks position.”
I understand as well. I worked for a bank that was just as foolish and rule bound. They cheated people with rules they made up on one hand, the other hand would punish employees trying to do the right thing .
Ms James did the right thing for her fellow humankind. God looks at how we treat people, there are opportunities to do the right thing even when it is hard.
What is the banks position?
Not enough coffee yet, but I’m not clear as to how she put the bank or herself “at risk”, if she gave a personal $20 to the guy to help him. If it was bank money, that’s a different story...
The cash was probably available if he had a debit card...they work all year around...
I guarantee you that if his paycheck was frozen, his debit card would not work.
My guess is that this could’ve been a ploy to kidnap a bank employee for ransom purposes. She’s blessed that it wasn’t. Perhaps she’d still have a job if she’d have asked the gas station if they would take a credit card over the phone.
Disclaimer: Opinions posted on Free Republic are those of the individual posters and do not necessarily represent the opinion of Free Republic or its management. All materials posted herein are protected by copyright law and the exemption for fair use of copyrighted works.