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'We Wanted Our Patrons Back' — Public Libraries Scrap Late Fines To Alleviate Inequity
npr ^ | 11/30/2019 | Emma Bowman

Posted on 11/30/2019 11:07:14 AM PST by BenLurkin

For nearly a decade, Diana Ramirez hadn't been able to take a book home from the San Diego Public Library. Her borrowing privileges were suspended, she was told, because of a mere $10 in late fees, an amount that had grown to $30 over the years.

Ramirez, who is now 23 and stays in Tijuana with her mother, attends an alternative education program in San Diego that helps students earn high school diplomas. To her, the debt she owed to the library system was an onerous sum. Even worse, it removed a critical resource from her life.

"I felt disappointed in myself because I wasn't able to check out books," Ramirez said. "I wasn't able to use the computers for doing my homework or filling out job applications. I didn't own a computer, so the library was my only option to access a computer."

In April, Ramirez finally caught a break. The San Diego Public Library wiped out all outstanding late fines for patrons, a move that followed the library system's decision to end its overdue fines. Ramirez was among the more than 130,000 beneficiaries of the policy shift, cardholders whose library accounts were newly cleared of debt.

The changes were enacted after a city study revealed that nearly half of the library's patrons whose accounts were blocked as a result of late fees lived in two of the city's poorest neighborhoods. "I never realized it impacted them to that extent," said Misty Jones, the city's library director.

For decades, libraries have relied on fines to discourage patrons from returning books late. But a growing number of some of the country's biggest public library systems are ditching overdue fees after finding that the penalties drive away the people who stand to benefit the most from free library resources.

From San Diego to Chicago to Boston, public libraries that have analyzed the effects of late fees on their cardholders have found that they disproportionately deter low-income residents and children.

Acknowledging these consequences, the American Library Association passed a resolution in January in which it recognizes fines as "a form of social inequity" and calls on libraries nationwide to find a way to eliminate their fines.

"Library users with limited income tend to stay away from libraries because they may be afraid of incurring debt," said Ramiro Salazar, president of the association's public library division. "It stands to reason these same users will also stay away if they have already incurred a fine simply because they don't have the money to pay the fine."

Lifting fines has had a surprising dual effect: More patrons are returning to the library, with their late materials in hand. Chicago saw a 240% increase in return of materials within three weeks of implementing its fine-free policy last month. The library system also had 400 more card renewals compared with that time last year.

"It became clear to us that there were families that couldn't afford to pay the fines and therefore couldn't return the materials, so then we just lost them as patrons altogether," said Andrea Telli, the city's library commissioner. "We wanted our materials back, and more importantly, we wanted our patrons back."

The Chicago Public Library started looking at data that showed socioeconomic disparities within its system. Telli said low-income communities had more overdue fines than some of the more affluent neighborhoods of Chicago. It wasn't that Chicagoans in poorer areas were necessarily racking up more fines, she said, but rather, those patrons were unable to pay the overdue balances.

According to Chicago Public Library's internal analysis, some 30% of people living on the South Side of Chicago couldn't check out materials because they had reached the $10 fine limit for overdue materials. That ratio, however, dropped roughly 15% among cardholders on the more affluent North Side. Nearly a quarter of blocked accounts belonged to children under 14.

Having library fines stand in the way of people searching for jobs and social services "just seemed counterintuitive to us," Telli said.

The fine-free movement isn't without its detractors. Mark Mitchell, a longtime user of Baltimore's Enoch Pratt Free Library, which eliminated fines last summer, worries that the end of fines removes the incentive to return library property.

"It encouraged me to return the books or the DVDs in a timely fashion rather than just keep them," said Mitchell, who restores antique clocks and lives two blocks from a Pratt library branch. "As it stands now, you won't be fined and you can return the DVD — or the book, or what have you — more or less whenever you want, I guess."

Mitchell acknowledged that some people are not able to easily return books on time, but fears libraries will be shortchanged.

"The library deserves as much money as it can muster," he said.

Yet many libraries can't afford to collect most of the fines due. This month, Boston Public Library joined the 5% of public libraries to stop charging minors late fees after a year of receiving just 10% of its nearly $250,000 owed from those under 18.

And in San Diego, officials calculated that it actually would be saving money if its librarians stopped tracking down patrons to recover books. The city had spent nearly $1 million to collect $675,000 in library fees each year. In some public library systems, dropping fines is part of a larger policy of moving away from a punitive model. Chicago's cardholders have seven days past the due date to return items before their card is blocked from use. In the case of lost materials, patrons must pay to replace the book or provide a new copy of the same edition.

"We're really putting the focus on the physical object that needs to come back to the library rather than the revenue stream — that really wasn't a revenue stream,"

Some libraries have successfully lured back patrons by offering fine-forgiveness days. During a 2017 amnesty campaign in San Francisco, the public library recovered nearly 700,000 of its items over six weeks and restored the accounts of more than 5,000 patrons. The recouped materials included a long-lost copy of F. Hopkins Smith's Forty Minutes Late — which, despite its title, was a century overdue.

Back in San Diego, Ramirez is putting her renewed library card to use.

She has secured a job working events at the Petco Park baseball stadium after using the library computer to apply for the position. And she now frequents the library a few times a week for book talks or to check out works of young adult fiction.

"It's like a second home," she said.

Maybe one day, Ramirez hopes, other patrons will be checking out books that she herself wrote. She aspires to become a young adult novelist. But first, she wants to go to college — a dream inspired by the many pages she has turned among the library stacks.


TOPICS: Miscellaneous
KEYWORDS: 2020election; ala; california; defundnpr; defundpbs; dianaramirez; dnctalkingpoint; dnctalkingpoints; election2020; illegalalien; illegals; mediawingofthednc; npr; partisanmediashills; pbs; presstitutes; sandiego; smearmachine; tijuana
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To: BenLurkin
public libraries that have analyzed the effects of late fees on their cardholders have found that they disproportionately deter low-income residents and children.

What does that tell you about people who don't return books?

41 posted on 11/30/2019 12:35:30 PM PST by ladyjane
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To: SamAdams76
I've been using the library most of my life and there were times I'd drive there in bad weather in order to get the books back on time. Not so much to avoid the fine but out of courtesy for others who might be waiting on the book to be returned so they can borrow it next.

Ha! That is such a white patriarchal way of thinking. You meticulously built all of these public libraries, white man, now it is time you allowed all of the non-white people to come in and take what they want. You don't want to be a racist, do you?
42 posted on 11/30/2019 12:36:35 PM PST by fr_freak
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To: BenLurkin

My library has done this.

However, after 42 days late, a specialized private company gets the right to get $10 from the overdue borrower.

After an item is ten days late, borrowing privileges are suspended.

The change really amounts to a 10 day grace period instead of a grace period of one business day.


43 posted on 11/30/2019 12:38:23 PM PST by Brian Griffin
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To: fr_freak

The rule of opposites—when Obama said “you didn’t build it”, the truth was “we built it”.

When you import third world you don’t get to have nice stuff any more.


44 posted on 11/30/2019 12:45:46 PM PST by cgbg (The Democratic Party is morphing into the Donner Party)
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To: The people have spoken

Especially textbooks. Americans pay $1000s in textbooks every semester while Indians and others use cheap photocopies in their universities. Same with pharmaceuticals. Yet again, Americans subsidize the rest of the world.

Not relevant to this topic, but accurate.


45 posted on 11/30/2019 1:00:05 PM PST by Starcitizen (American. No hypenation necessary. Send the H1B and H4EAD slime home. American jobs for Americans)
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To: Chickensoup

Maybe so. But I hope not. Yeah, I am from the Twentieth Century, but I cannot tell you how many times I got distracted in a library and picked up a book that I never would have looked at otherwise. I mean, of all the things that drain taxes, I would consider public libraries as least offensive. I know, I am sitting here with my pet dodo waiting to be put out to pasture, but libraries are one of the great achievements of civilization.


46 posted on 11/30/2019 1:00:50 PM PST by fhayek
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To: 4Liberty

FWIW, I had a very positive expetience using the LoC doing graduate work in the early 80s. It was tne only repository on the east coast that held an obscure Norwegian book that had critical information for my thesis. The only drawback was that I couldn’t check the book out, but I could make photocopies as needed.


47 posted on 11/30/2019 1:05:50 PM PST by CheneyClone
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To: BenLurkin
'We Wanted Our Patrons Back'

You mean the drag queen story hour for kids wasn't bringing them back?

48 posted on 11/30/2019 1:08:16 PM PST by Fido969 (In!)
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To: BenLurkin

Reward personal irresponsibility - that will definitely make for a better society.


49 posted on 11/30/2019 1:35:23 PM PST by aquila48 (Do not let them make you care!)
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To: Leep

My daughter is studying to become a librarian. She’s one of the three known conservatives in her town.


50 posted on 11/30/2019 1:41:21 PM PST by cyclotic (Democrats must be politically eviscerated, disemboweled and demolished.)
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To: BenLurkin

More undeserving, pathological “compassion” rotting the moral fabric of the country.


51 posted on 11/30/2019 1:41:21 PM PST by aquila48 (Do not let them make you care!)
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To: nicollo

We loved the LoC, but it was a govt operation and being economists in training, looked for the inefficiency we expected. Yup, bums in the bathrooms - taking a sponge bath, etc. Creepy and disgusting. But nothing like what we’d see TODAY, I’m sure!


52 posted on 11/30/2019 1:42:51 PM PST by 4Liberty (Best argument for public Hangings: No pardons by future administrations.)
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To: CheneyClone

Yes, we spent many hours slaving over hot copy machines. When the NOS came through, we found our next best option was getting an interlibrary loan from the University (George Mason). That usually worked fine. George Mason - the home of economist Walter E. Williams and many others from Reagan’s admin - that was awesome.


53 posted on 11/30/2019 1:46:40 PM PST by 4Liberty (Best argument for public Hangings: No pardons by future administrations.)
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To: VanDeKoik

Good point. I look for a “DISCARDED” stamp or something like that on books, showing the library had sold it off. That mark could be illegally stamped too I guess. When no “discarded” library stamp or mark is seen at all, you do wonder about that purchase.........


54 posted on 11/30/2019 1:50:14 PM PST by 4Liberty (Best argument for public Hangings: No pardons by future administrations.)
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To: BenLurkin

“...to alleviate inequality.”

The new inequality appears to be allowing some folks to ignore the rules whilst giving us the finger and requiring others to follow them.

Oh, forgot, that’s the progressive philosophy.

Until CW-II, that is.


55 posted on 11/30/2019 2:09:29 PM PST by Da Coyote (is)
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To: 4Liberty
The local library has sales at least once a year of their overstock. I hadn't even thought about buying up cases of them and selling them online, but I guess you could.

I once lost a book from my college library. I had to pay the replacement cost before I could borrow books again.

56 posted on 11/30/2019 2:30:06 PM PST by KarlInOhio (Who's the leader of the club that feeds on dead babies? M-O-L... O-C-H... M-O-U-S-E.)
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To: BenLurkin

I haven’t been to a Public Library in 15 years. We usually go to the USF library or go online for information. We still read on Kindle.


57 posted on 11/30/2019 3:13:35 PM PST by Deplorable American1776 (Proud to be a DeplorableAmerican with a Deplorable Family...even the dog is, too. :-))
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To: BenLurkin

In response to the headline; maybe if they stopped putting on tranny shows for grade schoolers...........


58 posted on 11/30/2019 4:13:53 PM PST by PhiloBedo (You gotta roll with the punches, and get with what's real.)
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To: SamAdams76
Not so much to avoid the fine but out of courtesy for others who might be waiting on the book to be returned

Ha ha. Courtesy? Boy are you dumb. Let 'em wait.....months if it's too inconvenient to return the book.....at all

59 posted on 11/30/2019 4:17:57 PM PST by ChildOfThe60s (If you can remember the 60s........you weren't really there)
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To: PGR88

I haven’t set foot in a library in I don’t know how many years.

There is one around the block from me.

It was renovated a couple or so years back and looks nice.

People still go to the place.

The main one downtown Columbia is huge and what few times I am downtown I see bums and homeless hanging around. Very sad.

I avoid downtown as much as possible.


60 posted on 11/30/2019 4:25:09 PM PST by wally_bert (Your methods were a little incomplete, you too for that matter.)
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