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'We Wanted Our Patrons Back' — Public Libraries Scrap Late Fines To Alleviate Inequity
npr ^ | 11/30/2019 | Emma Bowman

Posted on 11/30/2019 11:07:14 AM PST by BenLurkin

For nearly a decade, Diana Ramirez hadn't been able to take a book home from the San Diego Public Library. Her borrowing privileges were suspended, she was told, because of a mere $10 in late fees, an amount that had grown to $30 over the years.

Ramirez, who is now 23 and stays in Tijuana with her mother, attends an alternative education program in San Diego that helps students earn high school diplomas. To her, the debt she owed to the library system was an onerous sum. Even worse, it removed a critical resource from her life.

"I felt disappointed in myself because I wasn't able to check out books," Ramirez said. "I wasn't able to use the computers for doing my homework or filling out job applications. I didn't own a computer, so the library was my only option to access a computer."

In April, Ramirez finally caught a break. The San Diego Public Library wiped out all outstanding late fines for patrons, a move that followed the library system's decision to end its overdue fines. Ramirez was among the more than 130,000 beneficiaries of the policy shift, cardholders whose library accounts were newly cleared of debt.

The changes were enacted after a city study revealed that nearly half of the library's patrons whose accounts were blocked as a result of late fees lived in two of the city's poorest neighborhoods. "I never realized it impacted them to that extent," said Misty Jones, the city's library director.

For decades, libraries have relied on fines to discourage patrons from returning books late. But a growing number of some of the country's biggest public library systems are ditching overdue fees after finding that the penalties drive away the people who stand to benefit the most from free library resources.

From San Diego to Chicago to Boston, public libraries that have analyzed the effects of late fees on their cardholders have found that they disproportionately deter low-income residents and children.

Acknowledging these consequences, the American Library Association passed a resolution in January in which it recognizes fines as "a form of social inequity" and calls on libraries nationwide to find a way to eliminate their fines.

"Library users with limited income tend to stay away from libraries because they may be afraid of incurring debt," said Ramiro Salazar, president of the association's public library division. "It stands to reason these same users will also stay away if they have already incurred a fine simply because they don't have the money to pay the fine."

Lifting fines has had a surprising dual effect: More patrons are returning to the library, with their late materials in hand. Chicago saw a 240% increase in return of materials within three weeks of implementing its fine-free policy last month. The library system also had 400 more card renewals compared with that time last year.

"It became clear to us that there were families that couldn't afford to pay the fines and therefore couldn't return the materials, so then we just lost them as patrons altogether," said Andrea Telli, the city's library commissioner. "We wanted our materials back, and more importantly, we wanted our patrons back."

The Chicago Public Library started looking at data that showed socioeconomic disparities within its system. Telli said low-income communities had more overdue fines than some of the more affluent neighborhoods of Chicago. It wasn't that Chicagoans in poorer areas were necessarily racking up more fines, she said, but rather, those patrons were unable to pay the overdue balances.

According to Chicago Public Library's internal analysis, some 30% of people living on the South Side of Chicago couldn't check out materials because they had reached the $10 fine limit for overdue materials. That ratio, however, dropped roughly 15% among cardholders on the more affluent North Side. Nearly a quarter of blocked accounts belonged to children under 14.

Having library fines stand in the way of people searching for jobs and social services "just seemed counterintuitive to us," Telli said.

The fine-free movement isn't without its detractors. Mark Mitchell, a longtime user of Baltimore's Enoch Pratt Free Library, which eliminated fines last summer, worries that the end of fines removes the incentive to return library property.

"It encouraged me to return the books or the DVDs in a timely fashion rather than just keep them," said Mitchell, who restores antique clocks and lives two blocks from a Pratt library branch. "As it stands now, you won't be fined and you can return the DVD — or the book, or what have you — more or less whenever you want, I guess."

Mitchell acknowledged that some people are not able to easily return books on time, but fears libraries will be shortchanged.

"The library deserves as much money as it can muster," he said.

Yet many libraries can't afford to collect most of the fines due. This month, Boston Public Library joined the 5% of public libraries to stop charging minors late fees after a year of receiving just 10% of its nearly $250,000 owed from those under 18.

And in San Diego, officials calculated that it actually would be saving money if its librarians stopped tracking down patrons to recover books. The city had spent nearly $1 million to collect $675,000 in library fees each year. In some public library systems, dropping fines is part of a larger policy of moving away from a punitive model. Chicago's cardholders have seven days past the due date to return items before their card is blocked from use. In the case of lost materials, patrons must pay to replace the book or provide a new copy of the same edition.

"We're really putting the focus on the physical object that needs to come back to the library rather than the revenue stream — that really wasn't a revenue stream,"

Some libraries have successfully lured back patrons by offering fine-forgiveness days. During a 2017 amnesty campaign in San Francisco, the public library recovered nearly 700,000 of its items over six weeks and restored the accounts of more than 5,000 patrons. The recouped materials included a long-lost copy of F. Hopkins Smith's Forty Minutes Late — which, despite its title, was a century overdue.

Back in San Diego, Ramirez is putting her renewed library card to use.

She has secured a job working events at the Petco Park baseball stadium after using the library computer to apply for the position. And she now frequents the library a few times a week for book talks or to check out works of young adult fiction.

"It's like a second home," she said.

Maybe one day, Ramirez hopes, other patrons will be checking out books that she herself wrote. She aspires to become a young adult novelist. But first, she wants to go to college — a dream inspired by the many pages she has turned among the library stacks.


TOPICS: Miscellaneous
KEYWORDS: 2020election; ala; california; defundnpr; defundpbs; dianaramirez; dnctalkingpoint; dnctalkingpoints; election2020; illegalalien; illegals; mediawingofthednc; npr; partisanmediashills; pbs; presstitutes; sandiego; smearmachine; tijuana
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Maybe one day, Ramirez hopes, other patrons will be checking out books that she herself wrote.

Any suggestions for titles?

1 posted on 11/30/2019 11:07:14 AM PST by BenLurkin
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To: BenLurkin

Maybe one day, Ramirez will donate $30 to the library. Ha ha ha ha... yeah, no, she never will. Even if she gets rich.


2 posted on 11/30/2019 11:10:58 AM PST by A_perfect_lady (The greatest wealth is to live content with little. -Plato)
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To: BenLurkin

Catch Me if You Can


3 posted on 11/30/2019 11:11:45 AM PST by noiseman (The only thing necessary for the triumph of evil is for good men to do nothing.`)
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To: BenLurkin

> Any suggestions for titles? <

It’s a bit lengthy, but here’s my entry:

“If you like your library book, keep it as long as you want. Who cares if someone else is waiting for it.”

I suppose that will be shortened when Hollywood turns her book into a movie.


4 posted on 11/30/2019 11:14:59 AM PST by Leaning Right (I have already previewed or do not wish to preview this composition.)
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To: BenLurkin
Not sure if this is the right message to send. Where do we draw the line? Can somebody just not return books for months or years at a time and have the fines forgiven?

I've been using the library most of my life and there were times I'd drive there in bad weather in order to get the books back on time. Not so much to avoid the fine but out of courtesy for others who might be waiting on the book to be returned so they can borrow it next.

5 posted on 11/30/2019 11:15:51 AM PST by SamAdams76
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To: BenLurkin

This works great for those on the wait-list.


6 posted on 11/30/2019 11:17:11 AM PST by TexasGator (Z1z)
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To: AdmSmith; AnonymousConservative; Arthur Wildfire! March; Berosus; Bockscar; cardinal4; ColdOne; ...
"For the price of a month of Netflix, you can get right with your library. Thanks BenLurkin.

7 posted on 11/30/2019 11:17:25 AM PST by SunkenCiv (Imagine an imaginary menagerie manager imagining managing an imaginary menagerie.)
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To: BenLurkin

Excuse me while I wipe away a tear. So sad that this deadbeat won’t cough up $10 to use the library. (Your favorite execration here) her. A library without fines is a free book give away to the lazy and dishonest. All at the honest taxpayers’ expense of course


8 posted on 11/30/2019 11:17:46 AM PST by from occupied ga (Your government is your most dangerous enemy)
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To: BenLurkin

“Hey man, don’t Bundy that book!”


9 posted on 11/30/2019 11:17:48 AM PST by dfwgator (Endut! Hoch Hech!)
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To: BenLurkin; Gamecock; SaveFerris
I have one. How about "Statue of Limitations"? It will outsell "Tropic of Cancer."

Just how long can a $10.00 library fine collect interest, anyway? (With all due respect to Lt. Bookman).


10 posted on 11/30/2019 11:18:54 AM PST by Larry Lucido
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To: BenLurkin

Maybe one day, Ramirez hopes, other patrons will be checking out books that she herself wrote.
Any suggestions for titles?

“If you save a penny a day over 20 years you can pay your fine”


11 posted on 11/30/2019 11:20:38 AM PST by Kozak (DIVERSITY+PROXIMITY=CONFLICT)
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To: dfwgator
"Yeah, yeah. Bake a pie, eat a pie."


12 posted on 11/30/2019 11:21:20 AM PST by Larry Lucido
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To: BenLurkin
"It stands to reason these same users will also stay away if they have already incurred a fine simply because they don't have the money to pay the fine."

or they are just thieves with a parasitic looter mentality

13 posted on 11/30/2019 11:22:16 AM PST by mjp ((pro-{God, reality, reason, egoism, individualism, natural rights, limited government, capitalism}))
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To: BenLurkin

Electronic books are the future. No late fees.


14 posted on 11/30/2019 11:22:33 AM PST by The people have spoken (Proud member of Hillary's basket of deplorables)
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To: BenLurkin

Oh hey...that reminds me...


15 posted on 11/30/2019 11:24:03 AM PST by CondoleezzaProtege
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To: Larry Lucido

Miss DeGroot : You know, Mr. Bundy, I’ve worked at this library for 44 years. I was eligible for retirement 3 years ago. Do you know why I stayed?

Al Bundy : You learned to eat books?


16 posted on 11/30/2019 11:24:35 AM PST by dfwgator (Endut! Hoch Hech!)
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To: The people have spoken

Print is dead.


17 posted on 11/30/2019 11:25:57 AM PST by wally_bert (Your methods were a little incomplete, you too for that matter.)
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To: SamAdams76

“Can somebody just not return books for months or years at a time and have the fines forgiven? “

My wife works in a public library in suburban MD. Yes, it happens all the time. Up to $75 in fines are all but forgiven. At $75 the fines are turned over to a collection agency.


18 posted on 11/30/2019 11:32:00 AM PST by CheneyClone
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It is unfair to expect minorities to abide by rules meant for white people, especially since they are hardest hit


19 posted on 11/30/2019 11:32:03 AM PST by dsrtsage (Complexity is merely simplicity lacking imagination)
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To: BenLurkin

So this moron illegal doesn’t have 30$. ? What a loser


20 posted on 11/30/2019 11:32:58 AM PST by Truthoverpower (The guv mint you get is the Trump winning express !)
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